Compare Micro Focus ALM Octane vs. ServiceNow IT Business Management

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Most Helpful Review
Find out what your peers are saying about Micro Focus ALM Octane vs. ServiceNow IT Business Management and other solutions. Updated: September 2020.
438,246 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The interface is user-friendly.""Octane creates a gentle approach to Agile-based projects.""The concept of Octane is to have the most information and the most important functions available with one or two clicks. This is a big point of savings, in time and money... The powerful widgets, the Dashboard module, the ability to drill down to the information you need and the ability to configure it to your needs, are big advantages.""The general capabilities of Octane, setting up rules instead of programming VBA scripts for controlling the workflow, and making life easier for the users with the template functionalities, are very big benefits.""The openness and the possibilities of the REST API, from an operations and maintenance perspective, are a big plus.""We are seeing some real improvements in the way we do things. We are becoming more agile in the way we do it because of that and in a way that stories are managed. Stories are given lifecycles as opposed to just being entities within a tool.""The integration points are very good. Octane gives us a window not only into our manual testing, but also our automation testing and our performance testing. We can see all results from all three streams of testing in one place.""It's brought our entire team into a single tool. We're all looking at the same real-time data. Our project management office has been able to set up dashboards for individual teams, and do comparisons by teams, of integration, and cross-team integration, burn-up, burn-down, and cumulative flow..."

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"The interface is extremely user-friendly.""Stable and scalable solution.""The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it.""The program is stable.""The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete.""The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."

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Cons
"I would like to see the mobile testing improved so that we can simply select a mobile device, then specify what parameters we want, and the testing will be run based on that.""Improvements could be made by way of additional integrations across the lifecycle.""An example of one of the features we have requested is inheriting information from a test suite into a suite run and into a menu run, so the user does not have to add that information, update it manually.""We've only had a few stability issues. Generally, we have issues following any deployment they do, so if they do a deployment on a Sunday, then we may have a couple of issues on a Monday or Tuesday.""There's a trend in our requests to have the ability to export data, en masse, out of Octane. There are capabilities within Octane to export data, but there are specifics around test suites and requirements and relations, as well as certain attributes, that we would like to be able to export easily out of Octane and into a database or Excel.""We have some requests to beef up the manual testing abilities and the ability to report on testing progress. All the basics are there, but there's an issue of maintainability. For example... once you plan a test and it creates a run, more particularly a suite run, you can't edit the suite run afterward... That that is not realistic with how people work. Mistakes are made and people are humans and we change our minds about things. So the tool needs to allow for a bit more flexibility in that testing area, as well as some better widgets to report on progress.""When I manage projects that are being created in ALM, I have a standard template, but I don't have a template for them in Octane. I literally have to create the project from the ground up every time, which for an administrator, is a nightmare solution""The Requirements Module could be better, to build up a better requirements process. There's a huge improvement from ALM.NET to Octane, but it's still not really facilitating all the needs of the product owners, to set up their requirements in Octane."

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"I would like to see some artificial intelligence incorporated into the management functions.""Dashboard interface is limited functionally and not very user friendly""The only issue for us is the pricing. It’s quite high in comparison with the competition.""The interface isn't user-friendly.""The cost could be improved. The solution is quite pricey.""The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex."

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Pricing and Cost Advice
"For what it does, it's very reasonably priced. I like the licensing model as well, because it's very flexible. You can scale licenses up and down for short periods of time.""In terms of pricing, it's comparable to what we had previously. It's not priced at the higher end of the scale by any means. It's priced nicely, in the middle of the market. For what you're getting, it's a very good tool.""It's expensive. HPE products, and now Micro Focus, have always been expensive. The license is not cheap, and it will always be a challenge, particularly for small organizations like ours.""It's pretty pricey, one of the most expensive ones on the market... The value depends on if you use all the features that it has. It comes with a lot of features. The difference between the license structure of ALM and Octane versus JIRA, is that you get everything with ALM and Octane... For JIRA, you buy the pieces one piece at a time.""It will be as expensive as ALM.NET, if not more expensive. But here's a good tip: If you have ALM.NET, you are able to share your licenses from ALM.NET to Octane. You just have to define a dedicated number of licenses on ALM.NET and then you can share them with ALM Octane, with some configuration effort. This is something that you have to take into account, that there is a possibility of such license sharing that could decrease your costs. Compared to open-source tools, the price the ALM Octane is definitely higher, in terms of the licensing cost.""Pricing is the weakest point. It is expensive, but the tool has plenty of features. The main problem we have is that the pricing is very high compared to some other solutions."

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Questions from the Community
Top Answer: Azure DevOps is well suited if you have a big team that is collaborating their codes and need to have devops pipeline for all build and release work. Also since this tool provides bug management… more »
Top Answer: Stable and scalable solution.
Top Answer: I’m not a business owner, so I can’t speak to the pricing. I’m not sure if it’s expensive or not because I haven’t taken the time to compare pricing. However, it’s my understanding that it is a bit… more »
Top Answer: One of the key areas important to me is the reporting side. The dashboard interface is limited functionally and is not very user friendly or particularly intuitive so that, for example, if you want to… more »
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9,667
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12
Average Words per Review
1,946
Avg. Rating
8.0
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952
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743
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6
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8.5
Popular Comparisons
Compared 48% of the time.
Also Known As
Micro Focus OctaneServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
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Micro Focus
ServiceNow
Overview

In support of the bimodal nature of many customers today, Micro Focus has expanded the ALM experience by introducing ALM Octane, as a separate platform that is tuned and designed for high-velocity, Lean and Agile teams. ALM Octane is an included part of the ALM product, and integrates with both Micro Focus Agile Manager and the traditional Micro Focus ALM.NET platform to allow teams to easily share assets and report across projects.

ServiceNow provides us an integratd platform that manages both IT Operations as well as the Delivery lifecycle. ... It also, creates the necessary insights to make better business decisions from.

Offer
Learn more about Micro Focus ALM Octane
Learn more about ServiceNow IT Business Management
Sample Customers
Orange Labs, Airbus, Haufe GroupProximus, UNT SYSTEM, SAP SuccessFactors
Top Industries
REVIEWERS
Financial Services Firm30%
Transportation Company30%
Comms Service Provider10%
Consumer Goods Company10%
VISITORS READING REVIEWS
Computer Software Company48%
Comms Service Provider11%
Government9%
Insurance Company5%
VISITORS READING REVIEWS
Computer Software Company44%
Comms Service Provider12%
Insurance Company7%
Government6%
Company Size
REVIEWERS
Large Enterprise100%
VISITORS READING REVIEWS
Small Business1%
Large Enterprise99%
REVIEWERS
Small Business43%
Midsize Enterprise29%
Large Enterprise29%
Find out what your peers are saying about Micro Focus ALM Octane vs. ServiceNow IT Business Management and other solutions. Updated: September 2020.
438,246 professionals have used our research since 2012.
Micro Focus ALM Octane is ranked 2nd in Enterprise Agile Planning Tools with 12 reviews while ServiceNow IT Business Management is ranked 4th in Enterprise Agile Planning Tools with 6 reviews. Micro Focus ALM Octane is rated 8.0, while ServiceNow IT Business Management is rated 8.6. The top reviewer of Micro Focus ALM Octane writes "Saves time by making the most important information and functions available with one or two clicks". On the other hand, the top reviewer of ServiceNow IT Business Management writes "Stable and scalable, could improve dashboards and visualization". Micro Focus ALM Octane is most compared with Jira, Micro Focus ALM Quality Center, Microsoft Azure DevOps, Rally Software and VersionOne, whereas ServiceNow IT Business Management is most compared with Broadcom Clarity PPM, Microsoft Azure DevOps, Alfabet IT Planning & Portfolio Management, Jira and Planview PPM Pro. See our Micro Focus ALM Octane vs. ServiceNow IT Business Management report.

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