We performed a comparison between OpenText ALM Octane and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It’s easy to set up."
"An improvement on previous versions because it comes as preconfigured as possible."
"It's brought our entire team into a single tool. We're all looking at the same real-time data. Our project management office has been able to set up dashboards for individual teams, and do comparisons by teams, of integration, and cross-team integration, burn-up, burn-down, and cumulative flow..."
"The dashboards and metric reporting are valuable features."
"Octane works well with the Jira portfolio to track the project with two methods: Agile and Waterfall. We can track all the testing in Waterfall or Agile and synchronize it with Agile tools."
"A valuable feature is the pipeline, so that we can now connect to Jenkins and then have all the results from testing, from external, in the tool, so that we can see the whole approach from there. Also, We can work with labels so we have better filtering solutions than in ALM. And it's much smarter and leaner to use than ALM."
"The interface is user-friendly."
"We like Micro Focus ALM Octane because its performance is okay, and its stability is okay, so we use it a lot. The platform is easy to use."
"We like the status report feature. It is something really valuable."
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"The product is quite convenient and user-friendly."
"The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete."
"You don't need a lot of plugins."
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"The limitation of Octane is that we can't do a release outside of the sprint. We can only plan the release in the sprint. With Agile and JIRA tools, we can plan the release outside the sprint and do a global release of all the projects from the sprint."
"Documentation is not clear."
"The reporting is lacking from a requirements matrix and a traceability perspective."
"Because JIRA is a leading tool for both development and requirements management - everybody is using JIRA - I'm pretty there will be a use case where people are trying to connect between ALM Octane and JIRA. The back-end configuration of the synchronization with JIRA could be simplified. The architecture is really complicated. We required a lot of machines to build the cluster and the configuration was not really clearly described within the documentation. This may have something to do with the fact that the software is pretty new."
"When I manage projects that are being created in ALM, I have a standard template, but I don't have a template for them in Octane. I literally have to create the project from the ground up every time, which for an administrator, is a nightmare solution"
"Though Micro Focus ALM Octane doesn't have much of a bug, it lacks integration with some solutions. For example, my company has fairly new software, but it can't be integrated with Micro Focus ALM Octane, so integration with other software, particularly with less popular software, could be improved. Micro Focus ALM Octane also requires a lot of resources during its setup, and I find this another area for improvement. An additional feature I'd like to see in the next release of Micro Focus ALM Octane is the ability to customize the interface, especially when doing a manual test."
"We've only had a few stability issues. Generally, we have issues following any deployment they do, so if they do a deployment on a Sunday, then we may have a couple of issues on a Monday or Tuesday."
"They don't support all IDEs yet. We have Visual Studio code, which is not supported, and loved by our developers. This integration is missing. We also had to do our own in-house integration with the Confluence. That is also something that they could add."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"The interface isn't user-friendly."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex."
More ServiceNow Strategic Portfolio Management Pricing and Cost Advice →
OpenText ALM Octane is ranked 7th in Enterprise Agile Planning Tools with 38 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. OpenText ALM Octane is rated 8.2, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of OpenText ALM Octane writes "Reporting engine, widgets, and dashboards are a huge plus, and powerful REST interface means we can interact with other tools". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". OpenText ALM Octane is most compared with Jira, OpenText ALM / Quality Center, Microsoft Azure DevOps, Rally Software and TFS, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our OpenText ALM Octane vs. ServiceNow Strategic Portfolio Management report.
See our list of best Enterprise Agile Planning Tools vendors.
We monitor all Enterprise Agile Planning Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
