We performed a comparison between NetResults Tracker and OpenText Service Manager based on real PeerSpot user reviews.
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NetResults Tracker is ranked 48th in Help Desk Software while OpenText Service Manager is ranked 17th in Help Desk Software with 48 reviews. NetResults Tracker is rated 0.0, while OpenText Service Manager is rated 7.2. On the other hand, the top reviewer of OpenText Service Manager writes "A solution that works out of the box. The solution's real strength is its ability to change for your organization's infrastructure". NetResults Tracker is most compared with , whereas OpenText Service Manager is most compared with ServiceNow, JIRA Service Management, OpenText Service Management Automation X (SMAX) and BMC Helix ITSM.
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