We compared Microsoft Defender for Endpoint and VirusTotal based on users' reviews in six categories. We reviewed all of the data and you can find the conclusion below.
Features: Microsoft Defender for Endpoint excels in file protection, encryption, and ransomware defense. It integrates seamlessly with other Microsoft security products. Users appreciate its user-friendly interface and scalability. VirusTotal is highly praised for its extensive global malware information database.
Room for Improvement: Users say Microsoft Defender for Endpoint should improve its central console and auto-recovery feature. Users also requested better reporting capabilities and integration with third-party platforms. VirusTotal users want more automation capabilities and improvements in the solution’s look and feel.
Service and Support: Microsoft customer service garnered mixed feedback. Some praised the fast response times and expertise of the support engineers, while others were dissatisfied with slow replies and a lack of coordination among the support teams. Users say that VirusTotal’s technical support is satisfactory, but customers would like faster case resolution.
Ease of Deployment: Microsoft Defender for Endpoint's setup is straightforward. While it can be more complex for larger organizations, it is mostly considered simple, particularly for smaller companies or those familiar with Microsoft environments. The setup process for VirusTotal was relatively easy and can be completed in a few days.
Pricing: Reviewers say Microsoft Defender for Endpoint is fairly priced, noting that it is typically included for free with Windows or Microsoft Office 365 subscriptions. However, some users believe that Microsoft's pricing could be more affordable, and others noted that their licensing models can be complex.
ROI: Microsoft Defender for Endpoint delivers cost savings, enhanced efficiency, and heightened threat management. VirusTotal has a positive ROI.
Comparison Results: Microsoft Defender for Endpoint offers sophisticated protection against ransomware, easy deployment, and smooth integration with Microsoft solutions. However, Microsoft’s customer support has received middling reviews, and users would like better compatibility with third-party solutions. VirusTotal is considered a cost-effective solution that's easy to set up. However, some users complained about slow response times from technical support.
"It is a straightforward setup."
"The most valuable feature is that we can use the solution right out of the box without too much configuration."
"Defender is stable. The performance is good."
"The most valuable aspect is information, specifically the automatic investigation of packages."
"The solution's main antivirus capabilities are okay. So far, they have kept us safe."
"I've started to test it from the security point of view. There are plenty of features that are interesting, but at this time, the XDR functionality is most valuable. It is endpoint security on steroids."
"The most valuable feature of Microsoft Defender for Endpoint is its ability to bring together all the data, providing more information than just antivirus hits."
"Microsoft Defender for Endpoint is free and part of the licensing stack of other Microsoft products."
"With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean."
"The most valuable feature is the worldwide malware information database."
"In the next release, I would like to see better management reporting."
"The anti-ransomware features need to be improved upon."
"Defender could be more secure and stable."
"I had some cases a while back and told an agent my issue. When I called the next day, I had to explain everything again to a different person, so I found it annoying to repeat myself all over."
"The second major area for improvement involves enhanced capabilities for different operating systems or platforms. That is, even though we have coverage for different operating systems or platforms such as Linux, we don't get all of the controls and enhanced capabilities that are available with Windows devices."
"This solution is not secure, which is why I have moved to Linux."
"Microsoft Defender for Endpoint should include better automation that will make it faster to detect the latest threats happening across the world."
"It is not very scalable from the eyes of an MSP because there is no dashboard that you can use to see all of your devices that have Windows Defender unless you have your own dashboard or an RMM tool to actually look at it. So, you might not get to know that a particular computer of a client is doing something, and it might have got a virus. That person might know that, but unless you set it up to actually send you the information, you won't get to know that. That's one of the things that is hard with Microsoft Defender. It is not made for the MSP world where you have one pane of glass to see all of your clients with Microsoft Defender on it unless your RMM tool already has that built-in and it can see the telemetry from Microsoft Defender."
"VirusTotal is hard to understand because you need to know Google Docs to create queries, and it doesn't have documentation for that."
"I would like to see an improved user interface and some automation."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
Microsoft Defender for Endpoint is ranked 1st in Anti-Malware Tools with 182 reviews while VirusTotal is ranked 8th in Anti-Malware Tools with 2 reviews. Microsoft Defender for Endpoint is rated 8.0, while VirusTotal is rated 9.0. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of VirusTotal writes "A highly stable solution that can be used to manually investigate data leaks, compromised information, and malware". Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas VirusTotal is most compared with Cuckoo Sandbox, MetaDefender, ANY.RUN, Recorded Future and ReversingLabs. See our Microsoft Defender for Endpoint vs. VirusTotal report.
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