We compared Microsoft Defender for Endpoint and Microsoft Exchange Online Protection based on users' reviews in six categories. We reviewed all of the data and you can find the conclusion below.
Features: Microsoft Defender for Endpoint excels in file protection, encryption, and ransomware defense. It integrates seamlessly with other Microsoft security products. Users appreciate its user-friendly interface and scalability. Microsoft Exchange Online Protection offers seamless integration with Windows, a central alert console, and real-time monitoring of suspicious URLs.
Room for Improvement: Users say Microsoft Defender for Endpoint should improve its central console and auto-recovery feature. Users also requested better reporting capabilities and integration with third-party platforms. Microsoft Exchange Online Protection could offer more training and enhance its security features. Users also requested better encryption, gray email management, and integration with non-Microsoft platforms.
Service and Support: Microsoft customer service garnered mixed feedback. Some praised the fast response times and expertise of the support engineers, while others were dissatisfied with slow replies and a lack of coordination among the support teams. While some users found MEOP support to be helpful and responsive, others experienced slower response times.
Ease of Deployment: Microsoft Defender for Endpoint's setup is straightforward. While it can be more complex for larger organizations, it is generally considered simple, particularly for smaller companies or those familiar with Microsoft environments. Users had varied experiences setting up Microsoft Exchange Online Protection, ranging from easy to difficult. It may necessitate dedicated personnel for maintenance.
Pricing: Reviewers say Microsoft Defender for Endpoint is fairly priced, noting that it is typically included for free with Windows or Microsoft Office 365 subscriptions. However, some users believe that Microsoft's pricing could be more affordable, and others noted that their licensing models can be complex. Some users said Microsoft Exchange Online Protection is expensive, but others considered it reasonable.
ROI: Microsoft Defender for Endpoint delivers cost savings, enhanced efficiency, and heightened threat management. Microsoft Exchange Online Protection has proven to be a solid investment.
Comparison Results: Microsoft Defender for Endpoint offers sophisticated protection against ransomware, easy deployment, and smooth integration with Microsoft solutions. However, Microsoft’s customer support has received middling reviews, and users would like better compatibility with third-party solutions. Microsoft Exchange Online Protection is praised for its seamless integration with Windows and useful features like URL holding and threat management. At the same time, users say it could improve in areas such as pricing, documentation, and security features.
"We are able to productively integrate with existing on-prem, hybrid, or cloud applications."
"The solution is highly scalable."
"The folders and files protection are its most valuable features. These have been valuable because of the increase in ransomware attacks. With these two features, I can ensure that no changes have been made to our system or endpoint folders and files without the user being aware."
"The solution integrates very well with Windows applications and Microsoft endpoint products."
"It's effective against most types of infection, and the firewall is perfect for protection."
"Defender for Endpoint has one dashboard with security-related information, vulnerability-related information, and basic recommendations from Microsoft, all in different tabs. That's helpful because if we want to fix only the recommended ones, we can go fix all of them..."
"The most valuable feature is its ability to effectively detect threats. It has the EDR feature, endpoint detection and response, and that is very good."
"We found that because the endpoint devices are based on Microsoft Windows devices and Windows Defender is integrated with the foundation and the core layer, it makes it more integrated and more agile in terms of responding to any security threats or changes or development"
"With Microsoft Exchange Online Protection, if malware is attached to a mailer, it's very easy to go into the incident alert and find out what's happening with that identity and the mail."
"It's all running in the backend, so it doesn't affect the app functionality."
"We use the solution in all our environments. We use it for remedy tickets and give them updates. It was our main communication point."
"The product protects against malware."
"Microsoft EOP's most valuable feature is a shared mailbox."
"The initial setup was easy. The configuration process is very straightforward."
"Online Protection's most valuable feature is its admin interface."
"It's definitely scalable."
"I would like to see better integration with their other security products to give better visibility from a higher level."
"Reporting could be improved. I would like to see how many security incidents occurred in the last six months, how many devices were highly exposed to security risks, and how many devices were actually compromised."
"Where we stand right now, compared to other products that are there in the market, they still have to work on their threat intelligence and the overall maturity of detecting the malware."
"The scanning is slow when it is working with incoming emails."
"Microsoft Defender in the basic form is not very useful for managing the security environment. The free version is not capable of covering the needs of centralized management, EDR, and behavioral analysis. If you don't have the commercial version, you can't have centralized management and set up the policies and other things. Each client is a standalone installation, which is not useful for security in an enterprise model."
"In India at least, it seems to be a bit more expensive than other options."
"Its detection is not as quick. There should also be more frequent updates."
"It is using a large space in your memory all the time. While an antivirus will use some of your memory, if they could reduce the load of the antivirus to some extent that would be good."
"The licensing can be on the expensive side, especially in the cloud space."
"I think the implementation could be more streamlined."
"The tool's classification for bulk email is cumbersome."
"The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive."
"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful."
"The price of Microsoft Exchange Online Protection could be reduced to make it more competitive."
"They should specify the difference between Defender for Office 365 and Exchange Online Protection."
"The solution lacks to elaborate on its spam policies."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →
Microsoft Defender for Endpoint is ranked 1st in Anti-Malware Tools with 182 reviews while Microsoft Exchange Online Protection (EOP) is ranked 10th in Anti-Malware Tools with 34 reviews. Microsoft Defender for Endpoint is rated 8.0, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security and Fortinet FortiMail. See our Microsoft Defender for Endpoint vs. Microsoft Exchange Online Protection (EOP) report.
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