We compared Microsoft Defender for Endpoint and Trend Micro Cloud App Security based on users' reviews in six categories. We reviewed all of the data, and you can find the conclusion below.
Features: Microsoft Defender for Endpoint excels in file protection, encryption, and ransomware defense. It integrates seamlessly with other Microsoft security products. Users appreciate its user-friendly interface and scalability. Trend Micro Cloud App Security is known for its wide range of intelligent features, including sophisticated data loss prevention and advanced email protection.
Room for Improvement: Users say Microsoft Defender for Endpoint should improve its central console and auto-recovery feature. Users also requested better reporting capabilities and integration with third-party platforms. Trend Micro Cloud App Security users have suggested that the policy settings should be improved. They also want better support for file attributes in the DLP module and improved admin management for multiple instances.
Ease of Deployment: Microsoft Defender for Endpoint's setup is straightforward. While it can be more complex for larger organizations, it is generally considered simple, particularly for smaller companies or those familiar with Microsoft environments. The setup for Trend Micro Cloud App Security is simple and can take anywhere from 15 minutes to a few days. It requires two technical individuals for maintenance and deployment.
Service and Support: Microsoft customer service garnered mixed feedback. Some praised the fast response times and expertise of the support engineers, while others were dissatisfied with slow replies and a lack of coordination among the support teams. Some users said they were satisfied with Trend Micro Cloud support, while others said there was room for improvement.
Pricing: Reviewers say Microsoft Defender for Endpoint is fairly priced, noting that it is typically included for free with Windows or Microsoft Office 365 subscriptions. However, some users believe that Microsoft's pricing could be more affordable, and others noted that their licensing models can be complex. Trend Micro Cloud App Security is relatively expensive, requiring a yearly subscription and extra charges for implementation packages or professional services.
ROI: Microsoft Defender for Endpoint delivers cost savings, enhanced efficiency, and heightened threat management. Trend Micro Cloud App Security provides a solid ROI by successfully analyzing and stopping harmful emails.
Comparison Results: Microsoft Defender for Endpoint offers sophisticated protection against ransomware, easy deployment, and smooth integration with Microsoft solutions. However, Microsoft’s customer support has received middling reviews, and users would like better compatibility with third-party solutions. Trend Micro Cloud App Security stands out with its unique DLP features, excellent email protection, and strong URL detection. At the same time, users have said that the price of Cloud App Security is a little steep, and some users said the support could be better.
"It's very easy to scale because it comes built-in with Windows 10, and you just need to enable it. This can be done on scale using group policies or through Endpoint Manager on cloud or Intune."
"In my opinion, the most valuable aspects are the reporting analytics and integration with Sentinel. Defender does an excellent job of correlating the different entities that comprise threat analysis, analytics data, and log analytics. It helps to piece together investigations into any exploit or malicious activity within a specific tenant. AI and analytics tools are probably the most valuable components."
"The integration with all variations of Microsoft Defender, for Endpoint, 365, and Cloud is valuable."
"The main features of this solution are that it handles everything by itself and is well integrated."
"We are able to productively integrate with existing on-prem, hybrid, or cloud applications."
"It's a Microsoft product; it's easier to deploy this product than other options."
"I like Defender's reporting and logging features. The email alerts are also helpful. It's hard sometimes to sift through the email, especially if you're an IT firm managing hundreds if not thousands of endpoints, but we find email reporting useful. For example, last Tuesday, we learned of new vulnerabilities that were discovered as a result of the previous patches. The endpoints without those patches triggered alerts in Defender."
"Provides good vulnerability assessment."
"The initial setup is pretty straightforward."
"The solution is easy to integrate."
"It has more intelligence features than other vendors."
"The most valuable feature of Trend Micro Cloud App Security is its stability across all platforms."
"Dependable with ease of integration with other security products."
"Trend Micro Cloud App is easy to use and easy to install."
"Trend Micro has DLP features in it, which separates it from other solutions."
"Our business emails are very important and Trend Micro Cloud App Security has provided a high level of protection. Additionally, there are updating the solution frequently."
"I would like to see the next generation of the tool improved to work with other operating systems, like Linux."
"The file scanning has room for improvement. Many people use macros within their files, so there should be a mechanism that helps us to scan them for malicious payloads."
"There's a lot of manual effort involved to configure what we need."
"The central console needs improvement. Both McAfee and Symantec antivirus have dashboards. These integrate with a server and work on my antivirus or some other product. However, with Microsoft Defender, you use Microsoft Group Policy Object. Defender does not provide a central console. Therefore, if you implement Defender, then maybe use another tool for the central view."
"I would like to have additional features such as DNS lookup, which would help for detecting malicious sites."
"There's scanning going on that occasionally topples the memory, causing everything to freeze. This should be fixed."
"Microsoft Defender could be improved with features more like the McAfee ePO. It would be better if I had a console to get all the information for my endpoints. Maybe this is too much for it, but it would be better if it could handle those non-signature-based malicious codes or viruses."
"This solution needs to move beyond relying on virus definitions alone and protect the system using behavioral analysis of the processes that are running."
"The solution's technical support services could be better."
"It would be great if Trend Mail Cloud App Security would be joined with a web security solution, making it a multiple-network solution."
"The granulation of the policy setup needs to be better. Right now, it is too basic."
"In the next release, I would like to see the cost go down."
"The price of the solution could improve by being lower."
"Documentation could be improved; product cost is quite high."
"There is room for improvement in the DLP component of Trend Micro Cloud App Security."
"They should provide separate corporate-level licenses for two to three instances."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
More Trend Micro Cloud App Security Pricing and Cost Advice →
Microsoft Defender for Endpoint is ranked 1st in Anti-Malware Tools with 182 reviews while Trend Micro Cloud App Security is ranked 16th in Anti-Malware Tools with 8 reviews. Microsoft Defender for Endpoint is rated 8.0, while Trend Micro Cloud App Security is rated 8.2. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of Trend Micro Cloud App Security writes "A straightforward setup and good reliability with useful security capabilities". Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas Trend Micro Cloud App Security is most compared with Forcepoint ZT CDR (Zero Trust Content Disarm & Reconstruction), Joe Sandbox Ultimate, Microsoft Exchange Online Protection (EOP) and WithSecure Cloud Protection for Salesforce. See our Microsoft Defender for Endpoint vs. Trend Micro Cloud App Security report.
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