We compared Microsoft Exchange Online Protection and Trend Micro Cloud App Security based on our users' reviews in six categories. We reviewed all of the data, and you can find the conclusion below.
Features: Microsoft Exchange Online Protection offers seamless integration with Windows, a central alert console, and real-time monitoring of suspicious URLs. Trend Micro Cloud App Security is known for its wide range of intelligent features, including sophisticated data loss prevention and advanced email protection.
Room for Improvement: Microsoft Exchange Online Protection could offer more training and enhance its security features. Users also requested better encryption, gray email management, and integration with non-Microsoft platforms. Trend Micro Cloud App Security users have suggested that the policy settings should be improved. They also want better support for file attributes in the DLP module and improved admin management for multiple instances.
Ease of Deployment: Users had varied experiences setting up Microsoft Exchange Online Protection, ranging from easy to difficult. It may necessitate dedicated personnel for maintenance. The setup for Trend Micro Cloud App Security is simple and can take anywhere from 15 minutes to a few days. It requires two technical individuals for maintenance and deployment.
Service and Support: While some users found Microsoft support to be helpful and responsive, others experienced slower response times. Some users said they were satisfied with Trend Micro Cloud support, while others said there was room for improvement.
Pricing: Some users said Microsoft Exchange Online Protection is expensive, but others considered it reasonable. Trend Micro Cloud App Security is relatively expensive, requiring a yearly subscription and extra charges for implementation packages or professional services.
ROI: Microsoft Exchange Online Protection has proven to be a profitable investment. Trend Micro Cloud App Security provides a solid ROI by successfully analyzing and stopping harmful emails.
Comparison Results: Microsoft Exchange Online Protection is praised for its seamless integration with Windows and useful features like URL holding and threat management. At the same time, users say it could improve in areas such as pricing, documentation, and security features. Trend Micro Cloud App Security stands out with its unique DLP features, excellent email protection, and strong URL detection. At the same time, users have said that the price of Cloud App Security is a little steep, and some users said the support could be better.
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"The initial setup of Microsoft Exchange Online Protection was easy."
"The initial setup is just a standard process."
"It offers great security against malware and other threats."
"It is scalable."
"The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."
"In general, my company is happy with Microsoft support...My company hasn't faced any stability issues with the solution."
"The product protects against malware."
"Trend Micro Cloud App is easy to use and easy to install."
"Our business emails are very important and Trend Micro Cloud App Security has provided a high level of protection. Additionally, there are updating the solution frequently."
"It has more intelligence features than other vendors."
"The solution is easy to integrate."
"The most valuable feature of Trend Micro Cloud App Security is its stability across all platforms."
"The initial setup is pretty straightforward."
"Trend Micro has DLP features in it, which separates it from other solutions."
"Dependable with ease of integration with other security products."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability."
"The security features could be better."
"The reporting needs a little bit of improvement."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
"The solution must improve the user experience."
"The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive."
"Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful."
"Documentation could be improved; product cost is quite high."
"They should provide separate corporate-level licenses for two to three instances."
"In the next release, I would like to see the cost go down."
"It would be great if Trend Mail Cloud App Security would be joined with a web security solution, making it a multiple-network solution."
"The granulation of the policy setup needs to be better. Right now, it is too basic."
"There is room for improvement in the DLP component of Trend Micro Cloud App Security."
"The solution's technical support services could be better."
"The price of the solution could improve by being lower."
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Microsoft Exchange Online Protection (EOP) is ranked 10th in Anti-Malware Tools with 34 reviews while Trend Micro Cloud App Security is ranked 16th in Anti-Malware Tools with 8 reviews. Microsoft Exchange Online Protection (EOP) is rated 8.2, while Trend Micro Cloud App Security is rated 8.2. The top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". On the other hand, the top reviewer of Trend Micro Cloud App Security writes "A straightforward setup and good reliability with useful security capabilities". Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security and Fortinet FortiMail, whereas Trend Micro Cloud App Security is most compared with Forcepoint ZT CDR (Zero Trust Content Disarm & Reconstruction), Joe Sandbox Ultimate, Microsoft Defender for Endpoint and WithSecure Cloud Protection for Salesforce. See our Microsoft Exchange Online Protection (EOP) vs. Trend Micro Cloud App Security report.
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