We performed a comparison between Trellix Endpoint Security and Microsoft 365 based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trellix Endpoint Security users like the ePolicy Orchestrator, the solution’s robust central management console. Microsoft 365 Defender offers effortless integration with other Microsoft solutions. Users praised its flexibility and comprehensive protection against multiple threat types. Trellix could improve by reducing resource usage, enhancing stability, and making the solution more user-friendly. 365 Defender could upgrade its machine learning and AI capabilities. Some users suggested adopting Zero Trust features.
Service and Support: Some users say Trellix support is helpful and responsive, while others believe there is room for improvement in communication and resolution times. Some of our reviewers were satisfied with Microsoft support, but others complained about slow responses and lackluster problem-solving capabilities.
Ease of Deployment: Setting up Trellix Endpoint Security is simple if the user has some expertise. Setting up Microsoft 365 Defender is potentially complex and may involve integrating with existing policies. Some users reported longer deployment times.
Pricing: Trellix Endpoint Security’s pricing is considered flexible, competitive, and about average compared to other solutions. Some users say that Microsoft 365 Defender is good value, but others perceive it as more expensive than similar competing products.
ROI: Users reported saving time by implementing Trellix Endpoint Security. Microsoft 365 Defender offers savings, attack prevention, consolidation of security measures, and proactive threat detection.
Comparison Results: Our users prefer Microsoft 365 Defender over Trellix Endpoint Security. It is praised for its smooth integration with other Microsoft tools, license consolidation, and user-friendly interface. Users value its threat-response capability and seamless integration with the entire Microsoft 365 line.
"The integration with other Microsoft solutions is the most valuable feature."
"For me, the advanced hunting capabilities have been really great. It allowed querying the dataset with their own language, which is KQL or Kusto Query Language. That has allowed me to get much more insight into the events that have occurred. The whole power of 365 Defender is that you can get the whole story. It allows you to query an email-based activity and then correlate it with an endpoint-based activity."
"I like that it's fully integrated with Windows, Microsoft 365 Exchange Online, and Outlook. It is better than other antivirus solutions because it's fully integrated with all Microsoft products. It's easy to integrate them and onboard all Windows devices from SCCM."
"Within advanced threat hunting, the tables that have already been defined by Microsoft are helpful. In the advanced threat hunting tab, there were different tables, and one of the tables was related to device info, device alert, and device events. That was very helpful. Another feature that I liked but didn't have access to was deep analysis."
"Microsoft XDR's system of analysis and investigation is super convenient for our customers. It integrates with other Microsoft solutions like Defender for 365 to protect email traffic from malicious external web links and phishing."
"The unified view of the threat landscape on a central dashboard is the most valuable feature."
"Setting up Microsoft 365 Defender is easy. It's a user-friendly solution that provides threat protection. It has good stability and scalability."
"The attack simulation is excellent; initially, this feature wasn't very robust, but Microsoft improved what we could achieve with it. We can now customize our practice phishing emails and include our company logo, for example. Attack simulation also helps integrate with third-party solutions where applicable and provides an overview of our security architecture through testing. The summary includes areas for improvement in our protection and what steps we need to take to get there."
"The product helps us by contacting us if there are any virus attacks on our system."
"Their malware detection rate is excellent for all type of devices and the anti-theft products are good and easy to use."
"What I like best is the integrated end-to-end security that works with the security information and events manager."
"The loss prevention feature would be the most valuable."
"The detection is great and the solution is constantly improving."
"The user behavioral analysis feature is great."
"Threat prevention is valuable because most clients use other solutions like antivirus as part of web protection. I don't find that kind of solution useful."
"Dynamic Application Containment."
"The cost can be high if you want to build custom license packages. Another area for improvement is the policies. In Azure, we need to implement policies in JSON format, but in 365 Defender 365, it would be helpful to use a different format so we can customize the platform."
"The only issue I've had is, when it comes to deployment, the steps I must take around policy setup. That is challenging."
"In the future, it would be beneficial for Microsoft to consider making the product more user-friendly or simplified for those who are interested in using it. Currently, it requires a high level of technical expertise, making it challenging for beginners or less experienced individuals."
"Sometimes, configurations take much longer than expected."
"There should be better information for experts on features in the solution. What I see when reading about features in Microsoft 365 Defender is that it is always general information. If Microsoft could go deeper into details for the experts about how to use the tools, usage of it would be more familiar and it would be easier to use."
"The solution could improve by having better machine learning and AI. Additionally, the interface, documentation, and integration could be better."
"The design of the user interface could use some work. Sometimes it's hard to find the exact information you need."
"The user interface of Microsoft 365 Defender could improve. They could make it simpler."
"The resolution time should be faster."
"Every time we open a ticket with McAfee, their response differs and they are not consistent."
"While we are pleased with the endpoint solution, there should also be a separate one for the firewall."
"There are certain shortcomings in the features concerning DLP in Trellix, where certain additions must be made in the future."
"If there's a possibility for remote assistance or investigation support in the future, it would be beneficial. Currently, we use another remote software for such purposes. If this feature could be included in the next version, that would be an improvement. The feature is called Remote Administration. I'm somewhat satisfied, but there's an issue I recently encountered. When attempting to scan a suspected host machine, Symantec Endpoint Security did not provide any alerts. However, when we installed Malwarebytes and ran a scan, it detected a threat that wasn't identified by Symantec. We raised this concern with the team for resolution, and the investigation is still ongoing."
"The initial setup isn't so easy. You need to know what you are doing."
"There are more secure featured solutions from McAfee on the market but for smaller companies like ours, they are too expensive."
"It didn't work well for some of the use cases. We have different use cases for each entity. Their support is also not good and needs improvement."
Microsoft Defender XDR is ranked 6th in Extended Detection and Response (XDR) with 76 reviews while Trellix Endpoint Security is ranked 10th in Extended Detection and Response (XDR) with 94 reviews. Microsoft Defender XDR is rated 8.4, while Trellix Endpoint Security is rated 8.0. The top reviewer of Microsoft Defender XDR writes "Includes four services and four products, which can help organizations a lot". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". Microsoft Defender XDR is most compared with CrowdStrike Falcon, Microsoft Defender for Cloud, Microsoft Purview Compliance Manager and Wazuh, whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our Microsoft Defender XDR vs. Trellix Endpoint Security report.
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