Compare Microsoft Dynamics NAV vs. SAP S4HANA

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Most Helpful Review
Find out what your peers are saying about Microsoft Dynamics NAV vs. SAP S4HANA and other solutions. Updated: May 2021.
512,221 professionals have used our research since 2012.
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We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

"The vertical covers all aspects of functionality and integrates easily with the existing Office products.""Our data is much more manageable than before.""Microsoft products are very good in general. This product is flexible, easy to use, intuitive, and has good capabilities.""The solution is easy to use, flexible, and customizable.""The initial setup is pretty straightforward.""The customer support is good. The first level of support agent in every case was able to solve the problem very quickly."

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"Responsive, comprehensive and optimized solution.""It is a very powerful, highly customizable tool.""In terms of its most valuable feature, I would say the finance module.""The performance of the solution is excellent.""The processes have been reduced from almost 10 steps to four or five steps. It's really been simplified.""From a technology standpoint, the theory and analytics are fascinating.""The key modules that I find most valuable are material management (MM), financial accounting and controlling (FICO), and human resources (HR).""The scalability is excellent, especially on cloud deployment models."

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"We need to customize more often than we would like.""Customization and costs could be improved.""The solution is not best suited for larger-scale businesses.""The performance and virtual machine backup is not good with this solution and need improvements.""In Thailand, the support here could be better. The process to get an answer is too long.""It would be nice if the integration process was easier.""There is a lot of improvement needed in the top model, such as better integration with logistics, quality management, and data modeling for all revenue types."

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"Lacking in some customizations.""It requires a lot of planning to implement the product correctly.""The common issues being raised right now by the end users are mostly related to the usability.""The cost of the solution is quite high. It needs to be adjusted.""The theory-side of the solution needs to be improved.""Every year, when a new version is released, it comes with a very thick booklet of 300 or 400 pages and it is a little difficult to comprehend.""The two things that need to be improved are price and customization.""Technical support has been declining. They aren't as responsive as they used to be."

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Pricing and Cost Advice
"The first time we tried to buy the newest version, it was expensive.""I have some subscription-based customer and a few customers who have perpetual licenses that hosted the application on the cloud.""The price of the solution is reasonable.""The price of the solution is reasonable."

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"It is an expensive solution.""The price of this product is an issue for some customers.""I have found the price of the solution is on the medium to the expensive side of the scale. There is a license for this solution and there are additional maintenance fees.""The solution is expensive."

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Answers from the Community
Sunil Saraf
author avatarMohan-S
Real User

I concur with the other responders here. MS Dynamics 365 and SAP S/4 HANA are not in the same league. Will need more info about your requirements and budget. 

SAP S/4 HANA on-premise is expensive, but, in good hands will do well, especially on a really solid hardware config.... cloud-based is somewhat less expensive, but you cannot customize... 

MS Dynamics Business Central is less expensive but has most of what an ERP package should have... and in good hands, the recent versions are fairly stable....but the config has to be accurate and your connectivity must be stable, otherwise, it will be a horrendous experience... I would not suggest MS Dynamics NAV now... it better to look at Business Central...that is improved NAV on the cloud.

author avatarGene Hammons
Real User

So Microsoft Dynamics NAV is being replaced, as MS recodes the product for a cloud based deployment called Business Central (BC) - very low priced right now, almost entry level ERP pricing. There's also been some significant problems as not all the functions from NAV were included in Business Central from day one. Many clients found themselves with a 'not-ready-for-prime-time' product. We had a spectacularly failed implementation with a client who did not follow our recommendations and went with BC back in Dec 2019 - and they picked a very inexperienced partner because it was the technology group of the CPA firm that did their taxes (not a good reason for any ERP decision). 

We only work with proven implementation partners for that exact reason. 

SAP of course is a proven Tier One leader in ERP - but more costly - you'll need several people on staff to manage it, entry level costs are $3m - $5m with rollouts of more than a year. 

We have had success with another Microsoft product, the former Dynamics AX, now called Finance & Operation (F&O). In the hands of a good team we've launched some pharma manufacturers with F&O at a $1.2m price point while SAP estimates were in the $3m range. Again, a near Tier One application, they used outside consultants for support for the first couple of years, and brought in someone in-house and they expanded her department to two 18 months later - still far less than supporting SAP, but a big program with a lot of powerful options. 

The move from AX to cloud based F&O has not been as painful as Business Central and we haven't heard the horror stories - but also, F&O is so complex it's not handled by the average CPA firm or as a simple add on from the same Microsoft reseller that provides Office and Azure. 

Anyway - your budget may only cover Business Central, but there are cloud based ERP products that have been cloud based for 20 years, not 20 months. Your requirements may demand SAP  - or you may be referring to SAP Business One which is a mid market product (whole new set of issues there). 

But you're in an area where lots of companies bring in a software selection consultant because we've only scratched the surface here. As Daniel Robus recommends, you might need to look wider - because if you're looking to choose between SAP and Business Central - by definition, one of them doesn't belong in the same discussion. 

author avatarDaniel Robus
Real User

Hi - that is such a wide question which requires more information. They are both great products but they need to be implemented in the correct way. If you are working in the mining environment you will never be in trouble if you have SAP behind you. 

If you are looking at a general organsiation that might be growing and expanding but want to start small then Dynamics is a good option....

so, it depends. But there are even better options out look wider.

author avatarSunil Saraf

Thanks dear friends for responding. The cues forwarded are of immense value. I notice that the crux of all responses mostly relate to cost of acquisition, choosing right implementation partner, resource costs, look for additional alternatives & non comparability of between the two. While these are fantastic fundamentals, succinctly put across and are deeply appreciated, I seek for further knowledge from IT Magi with regards to few specific areas that are important to carry the search further. 

These are;Suitability for Commodity Oriented Manufacturing Company, with costing & treasury, customised sales Order/contract management, multiple methods of stock valuation, Product & Process costing, Costing & Financial P&Ls, Product Contribution Management, Price parity management, Multiple methods Margin/Realizations calculations, Mark to markets.

Hope this will help in focusing on suitable option that may be suggested between the two. Thanks in advance for taking out your precious time to respond to the ignorant.



Questions from the Community
Top Answer: The customer support is good. The first level of support agent in every case was able to solve the problem very quickly.
Top Answer: There is a lot of improvement needed in the top model, such as better integration with logistics, quality management, and data modeling for all revenue types. The revenue resources could be improved… more »
Top Answer: This solution works with the configuration, if the prerequisites are very clear and can be configured it works perfectly. If you need to simulate something, as a predictive tool this kind of… more »
Top Answer: The solution can be used for many things in an organization, such as managing sales, operations, supply chain logistics, master data, and product management.
Top Answer: I have found the user interface very modern and it has simplified many user jobs, such as the embedded logistics. They have introduced central finance which has been a benefit.
out of 54 in ERP
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out of 54 in ERP
Average Words per Review
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Also Known As
Dynamics NAV, MS Dynamics NAV, MS Dynamics NAV, MS Dynamics NAV
Learn More
Microsoft Dynamics NAV is a global enterprise resource planning (ERP) solution that provides small and midsize businesses greater control over their financials and can simplify their supply chain, manufacturing, and operations. It's quick to implement and easy to use, with the power to support your growth ambition.

SAP S/4HANA stands for SAP Suite 4 HANA. It is a next-generation integrated enterprise resource planning (ERP) software that is designed for businesses of all sizes, in all industries, that require deep and broad functionality combined with a high degree of flexibility. SAP S/4HANA was launched in 2015 and been adopted by more than 3,200 customers over a period of sixteen months. SAP S/4HANA is materially different from anything SAP has done before and represents the company’s biggest innovation since SAP R/3.

SAP S/4HANA is intended to provide a digital core for an organization. It is fully architected for the most advanced in-memory platform, SAP HANA, and is designed on the most modern design principles with the SAP Fiori user experience to create a personalized and simple feel on users’ device of choice (tablet, laptop, mobile). SAP S/4HANA aims to simplify an organizations’ system landscape and reduce total cost of ownership by shrinking the data footprint while at the same time improving productivity levels in the form of higher throughput. S/4HANA can be deployed either on premise, in the cloud, or in a hybrid combination for quick time-to-value. Timelines for cloud deployments average around six months.

SAP S/4HANA is designed to drive business innovation by connecting people, devices, and business networks in real time to support the development of new business models. It will also help accelerate the adoption of, and connection to, the Internet of Things and Big Data. SAP S/4HANA can analyze big data at unprecedented speed allowing users to access real-time information from anywhere, any way they’d like and thus help managers make truly insightful decisions. The simplified data model allows customers to reimagine their IT, helping to drive lower costs and deliver IT efficiency. This, coupled with the SAP S/4HANA prediction and simulation capabilities allow it to anticipate the impact of business outcomes. By doing all the above, SAP S/4HANA aims to provide ultimate sophistication in the simplest possible manner.

To learn more about SAP S/4HANA, visit

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Sample Customers
Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Top Industries
Comms Service Provider36%
Computer Software Company20%
Media Company7%
Manufacturing Company33%
Construction Company22%
Marketing Services Firm11%
Computer Software Company31%
Comms Service Provider26%
Energy/Utilities Company7%
Media Company4%
Company Size
Small Business62%
Midsize Enterprise14%
Large Enterprise24%
Small Business32%
Midsize Enterprise11%
Large Enterprise58%
Find out what your peers are saying about Microsoft Dynamics NAV vs. SAP S4HANA and other solutions. Updated: May 2021.
512,221 professionals have used our research since 2012.

Microsoft Dynamics NAV is ranked 8th in ERP with 6 reviews while SAP S4HANA is ranked 3rd in ERP with 12 reviews. Microsoft Dynamics NAV is rated 7.8, while SAP S4HANA is rated 7.6. The top reviewer of Microsoft Dynamics NAV writes "Very well integrated but the area of customizations could be improved". On the other hand, the top reviewer of SAP S4HANA writes "Complicated and robust, this suite delivers a total solution with rigorous and exhaustive planning ". Microsoft Dynamics NAV is most compared with SAP ERP, SAP Business One, IFS Applications, Oracle E-Business Suite and JD Edwards EnterpriseOne, whereas SAP S4HANA is most compared with SAP Business One, Oracle ERP Cloud, Microsoft Dynamics AX, Oracle E-Business Suite and Anaplan. See our Microsoft Dynamics NAV vs. SAP S4HANA report.

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