Moogsoft vs Scout APM comparison

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Moogsoft Logo
2,356 views|1,603 comparisons
93% willing to recommend
Scout Logo
674 views|583 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Moogsoft and Scout APM based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring.
To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: April 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature.""Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences.""Moogsoft is easily deployable and ready to use.""The Event Management feature is quite valuable.""Moogsoft's most valuable features are event management, correlation, and observability.""Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing.""There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident.""The AI component allows you to check previous cases and diagnose problems easily."

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"The product can scale."

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Cons
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves.""I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory.""They should consider including Chatbot.""The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence.""Some additional API interfacing would be great to enable getting the data out of AIOps programmatically.""I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents.""I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen.""It is taking a long time to set it up and could do more to roll out quickly."

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"I can't recall coming across any missing features."

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Pricing and Cost Advice
  • "It's a very cost-effective and competitive product."
  • "When compared to other solutions, it is quite good."
  • "Moogsoft's licensing is consumption-based, so the price may increase depending on the environment."
  • More Moogsoft Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically… more »
    Top Answer:Compared to other similar products in the market, Moogsoft remains at a relatively competitive level. However, when assessing its position among comparable AI ops solutions, it tends to be more… more »
    Top Answer:The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers… more »
    Top Answer:The product can scale.
    Top Answer:Users pay for licensing on a yearly basis. In general, the pricing is great. It's very reasonable.
    Top Answer:I can't recall coming across any missing features. Its capabilities are pretty broad.
    Ranking
    Views
    2,356
    Comparisons
    1,603
    Reviews
    3
    Average Words per Review
    503
    Rating
    7.7
    Views
    674
    Comparisons
    583
    Reviews
    1
    Average Words per Review
    628
    Rating
    10.0
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    Learn More
    Scout
    Video Not Available
    Overview

    Moogsoft is an AI-based solution that ensures continuous availability and prevents downtime by utilizing machine learning and advanced correlation on your organization’s stack. Moogsoft detects incidents before they can escalate, notifies the proper response teams, and applies machine learning in order to understand patterns to help prevent similar issues in the future.

    Moogsoft sits on top of an organization’s production stack and extends across automation, service management, log indexing, and notification tools. Algorithmic Noise Reduction automatically reduces event volumes to unique alerts without relying on rules, filters, or models. This enables teams to analyze all monitoring ecosystem events with no noise and no blind spots.

    With Moogsoft extensive integration options, users can aggregate all their observable data into a single location and create automated workflows to detect and remediate incidents in third-party systems, ensuring their system remains unharmed. Moogsoft’s anomaly detection tools detect incidents as they emerge, allowing security teams to respond swiftly before they impact customers.

    Teams can easily set up their own integrations using Moogsoft’s REST API and webhook. The solution provides guidance for each step, allowing users to import data from whatever tool they need with just a few mouse clicks.

    Some of Moogsoft’s top features and benefits include:

    • Alert noise reduction: By automatically applying statistical calculations and noise-reduction technologies to its alert data, Moogsoft eliminates unnecessary noise. This makes it easier to spot anomalies and alert only for important warnings.

    • Correlation: The Moogsoft correlation methods analyze alerts to identify common ground across incidents and events. With Moogsoft’s sophisticated visualization tools, users can view patterns by location, source, or service.

    • Anomaly detection: Moogsoft is designed to automatically reduce data, helping make anomalies more visible to security teams. Together with Moogsoft’s correlation abilities, it is simple to detect the probable root cause of issues that arise.

    • Custom integrations: Integrating with Moogsoft is seamless. Moogsoft’s REST API and webhooks allow developers to easily retrieve and update data and launch events. Integrations enable full visibility to ensure that apps and services are continuously running.

    • Collaboration: Moogsoft provides easy integration options with existing collaboration tools such as Microsoft Teams, PagerDuty, or Slack, allowing team members to gain visibility into the big picture of any incident that arises. No matter what their defined role in the organization is, everyone on the DevOps team can immediately step in when needed.

    • Data enrichment: Multidomain enrichment data added as context with ingested alerts provide teams with important information on incidents, such as location, department, business relationships, and escalation processes. All data is imported from configuration database management systems, asset management databases, and discovery systems.

    • User-friendly interface: Moogsoft’s intuitive interface provides users with full step-by-step support. This includes videos and tutorials for all user levels.

    Reviews from Real Users

    Moogsoft stands out among its competitors for a number of reasons. A few major ones are its monitoring tools, its user-friendly interface, and its strong AI capabilities.

    Vivek S., an O&M Lead at a communications service provider, writes, “The most valuable feature is the monitoring manager. Different components and different monitoring tools integrate with and send data to Moogsoft.

    This is a user-friendly solution. It is very easy and very comfortable to use, with everything available on a single screen.

    The AI component allows you to check previous cases and diagnose problems easily. It will show you what happened last time the same event occurred.”

    Scout APM is an application performance monitoring solution that simplifies the troubleshooting process by enabling developers to discover and repair performance problems before clients ever notice them. Scout APM uses a developer-based UI with real-time alerting and intuitive tracing logic to identify bottlenecks precisely to the source code. This helps to greatly reduce time and effort needed to debug code and results in greater productivity and improved outcomes.

    Scout APM facilitates the ability of developers to break down, discover, and prioritize performance issues such as N+1 queries, latent database queries, memory bloat, and more, and accomplishes these results at a fraction of the cost. Scout APM monitors Elixir, Node.js, PHP, Python and Ruby.

    Scout APM is built by developers, for developers.

    Scout APM Features

    • 24/7 monitoring: Continuous, consistent monitoring proactively keeps users apprised of any performance deviations. Intuitive dashboards allow users to deep-dive into specific requests, paths, users, and endpoints attached to any performance slowdowns or bloating.

    • Quick and easy analysis: Should a slowdown occur or an increased response time be discovered, users have an easy to use drag-and-drop option to simply and quickly analyze every endpoint and dissect any anomalies. Scout APM will pinpoint the precise user or endpoint(s) responsible for the problem.

    • Intuitive trace logic: Users are able to quickly deep-dive and discover slow requests based on average responses or any/all requests.

    • Crossfilter powerhouse: Crossfilter is a Scout APM feature that allows users to quickly discover similarities with any/all slow requests back to the user or endpoint.

    • Easily discover bottlenecks: With Scout APM, users can easily pinpoint bottlenecks to the exact source code without any additional custom instrumentation. The solution uses a production-safe profiler to fully examine users' custom codes.

    • Developer tracing: Scout APM uses backtraces that are embedded with git blame output so developers of the code can be quickly identified and contacted to resolve issues and concerns immediately.

    • Cost-effective: Scout APM is an open-source solution and offers many flexible pricing options to meet any size business, from small to enterprise level, including custom options. The cost per transaction decreases based on usage and works very efficiently with applications with very high throughput. Scout APM also offers a free trial period and encourages its usage so users can best understand and gauge the level of service needed and determine the best pricing plan to meet organizational needs. Scout APM is considered to be significantly cheaper than many other APM solutions in the marketplace today.

    Reviews from Real Users

    “The solution is stable. It's pretty easy to set up, especially if you have the knowledge base and/or you have a partner assist you. The product can scale. The processes are great. It helps with services and microservices. The product is great for many different industries, including energy, government, finance, and more. It's allowed our company to be more forward-thinking and to consider the future a bit more. ” - Antonio B., Regional Manager LatAm at Splunk

    Sample Customers
    RetailNext
    Chargify, Synctree, Aptuitiv, Barnes and Noble, Journey, Geosnapshot, Kongregate, PaperTrail, Adobe, SendGrid, Sentry
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company12%
    Manufacturing Company10%
    Energy/Utilities Company7%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Retailer16%
    Financial Services Firm8%
    Comms Service Provider7%
    Company Size
    REVIEWERS
    Small Business20%
    Midsize Enterprise27%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise8%
    Large Enterprise76%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise13%
    Large Enterprise50%
    Buyer's Guide
    IT Infrastructure Monitoring
    April 2024
    Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: April 2024.
    768,740 professionals have used our research since 2012.

    Moogsoft is ranked 38th in IT Infrastructure Monitoring with 11 reviews while Scout APM is ranked 30th in Application Performance Monitoring (APM) and Observability with 1 review. Moogsoft is rated 7.6, while Scout APM is rated 10.0. The top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". On the other hand, the top reviewer of Scout APM writes "Great visibility and reliability with fair pricing". Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, Dynatrace, OpsRamp and Dell CloudIQ, whereas Scout APM is most compared with Zabbix, Datadog, Prometheus, Grafana and New Relic.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.