Moogsoft Reviews

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Consulti67
Consultant
Consultant at a financial services firm with 10,001+ employees
Aug 13 2019

What is most valuable?

The most valuable part of the product at this stage is the diagnostic capability in identifying what are essentially false results that steer us away from solving the actual problems.

How has it helped my organization?

Moogsoft used in integration with ServiceNow improves the efficiency of our organization. Noise cancellation means that we spend less time on issues which are simply the consequence of the real issue at the core of the problem. That is: some tickets report issues that are real issues for the user… more»

What needs improvement?

Knowing what I want to improve in the product is a question I will be able to better answer in about six months time when I have experienced more of what the product can do. At the moment I think we are still getting ourselves familiar with the product and we are not close to using it to the full… more»

What other advice do I have?

On a scale from one to ten, with one being worst and ten being best, I would rate Moogsoft a little lower than I expected when we originally adopted the product. The marketing is extremely good and sophisticated, but for me, it actually oversells the product. Because of that, I would rate it a six… more»
Cheifarch67
Real User
Chief Architect at a consultancy with 501-1,000 employees
Aug 25 2019

What is most valuable?

The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature.

What needs improvement?

I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents.

What other advice do I have?

I would recommend this program to others. I would certainly tell them to give it a shot. In the next version I would like to see better agents and better integration points. My rating for this solution will be eight out of ten. It is a very agile tool that allows you to collaborate across teams. That's something that I always recommend.
Find out what your peers are saying about Moogsoft, BigPanda, Datadog and others in IT Infrastructure Monitoring. Updated: October 2019.
372,185 professionals have used our research since 2012.
Fahd Mirza Chughtai
Consultant
Cloud Architect, Oracle ACE, Oracle DBA at Pythian
Jan 15 2019

What is most valuable?

Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing. In terms of other products it works… more»

How has it helped my organization?

One of the tangible benefits of Moogsoft AIOps is that it has reduced alert volume by 90 percent. It separates the "signal" from the "noise" through mathematical analysis of all events across the entire monitoring stack. The result is that… more»

What needs improvement?

Some additional API interfacing would be great to enable getting the data out of AIOps programmatically.

What's my experience with pricing, setup cost, and licensing?

It's a very cost-effective and competitive product. Our experience purchasing this solution through the AWS Marketplace was that it was very easy and seamless. We chose to procure this solution there because that's where it was available.

What other advice do I have?

I would rate this solution an eight out of ten, due to its integration features.

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User Assessments By Topic About Moogsoft

Find out what your peers are saying about Moogsoft, BigPanda, Datadog and others in IT Infrastructure Monitoring. Updated: October 2019.
372,185 professionals have used our research since 2012.

Moogsoft Questions

What is Moogsoft?

Moogsoft AIOps sits on top of your entire production stack (including ITOM and APM) and extends across your automation, service management, log indexing and notification tools. Algorithmic Noise Reduction automatically reduces event volumes to unique alerts without relying on rules, filters or models. This enables your team to analyze all of your monitoring ecosystem events with no noise and no blind spots.
Moogsoft customers
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