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SimpleWorks Enterprise Chatbot vs goMoxie comparison

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Buyer's Guide
Live Chat
March 2024
Executive Summary

We performed a comparison between goMoxie and SimpleWorks Enterprise Chatbot based on real PeerSpot user reviews.

Find out what your peers are saying about 3CX, CafeX Communications, LiveChat and others in Live Chat.
To learn more, read our detailed Live Chat Report (Updated: March 2024).
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768,857 professionals have used our research since 2012.
Ranking
10th
out of 23 in Live Chat
Views
32
Comparisons
27
Reviews
0
Average Words per Review
0
Rating
N/A
15th
out of 41 in AI-Powered Chatbots
Views
78
Comparisons
55
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Live Chat
March 2024
Download Free Report
Find out what your peers are saying about 3CX, CafeX Communications, LiveChat and others in Live Chat. Updated: March 2024.
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768,857 professionals have used our research since 2012.
Comparisons
Also Known As
Moxie Employee Spaces, nGenera, Collaboration Spaces, Moxie Software Moxie Employee Spaces
Learn More
goMoxie
SimpleCRM.com
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Overview

goMoxie’s guidance tools empower you to proactively engage customers. Use CONTEXT and Proactive Chat to anticipate struggle and instill confidence with targeted messaging to answer questions before customers ask them.

A Virtual Assistant To Your Rescue!
SimpleWorks Enterprise Chatbot platform is AI powered 24*7 virtual agent that can be accessed anytime and anywhere. SimpleWorks Chatbot can handle high-volume of inquiries regarding general FAQ’s, product related queries, polices and procedures, complaints, etc. It can also authenticate users and facilitate user-specific information and transactions. It not only understands the intent of customer conversation through natural language processing (NLP), but can also analyze the sentiments of customer responses and transfer the conversation to a live agent if needed. SimpleWorks Chatbot platform is comprehensive, scalable and easily supports integrations with other enterprise solutions like CRM, Core Banking/Insurance Platform, HR System, etc.

Sample Customers
Epson, Dell, Crate & Barrel, 3M, American Eagle Outfitters, United Airlines, Lebara, Digital UK
ICC commercial crime services, Fair First insurance, Union Assurance, Reliance Foundation, KARVY
Buyer's Guide
Live Chat
March 2024
Download Free Report
Find out what your peers are saying about 3CX, CafeX Communications, LiveChat and others in Live Chat. Updated: March 2024.
DOWNLOAD NOW
768,857 professionals have used our research since 2012.

goMoxie is ranked 10th in Live Chat while SimpleWorks Enterprise Chatbot is ranked 15th in AI-Powered Chatbots. goMoxie is rated 0.0, while SimpleWorks Enterprise Chatbot is rated 0.0. On the other hand, goMoxie is most compared with Adobe Experience Manager, whereas SimpleWorks Enterprise Chatbot is most compared with Espressive Barista.

We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.