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Neocase vs Siebel Contact Center comparison

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Neocase Software Logo

Neocase

59 views|45 comparisons
Oracle Logo

Siebel Contact Center

49 views|39 comparisons
Buyer's Guide
Benefits Administration
March 2024
Executive Summary

We performed a comparison between Neocase and Siebel Contact Center based on real PeerSpot user reviews.

Find out what your peers are saying about Workday, Oracle, SAP and others in Benefits Administration.
To learn more, read our detailed Benefits Administration Report (Updated: March 2024).
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768,740 professionals have used our research since 2012.
Ranking
38th
out of 65 in Benefits Administration
Views
59
Comparisons
45
Reviews
0
Average Words per Review
0
Rating
N/A
10th
out of 36 in Contact Center Platforms
Views
49
Comparisons
39
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Benefits Administration
March 2024
Download Free Report
Find out what your peers are saying about Workday, Oracle, SAP and others in Benefits Administration. Updated: March 2024.
DOWNLOAD NOW
768,740 professionals have used our research since 2012.
Comparisons
Also Known As
Neocase Software CRM
Learn More
Neocase Software
Oracle
Overview

Neocase HR Ready is a cloud-based solution that is pre-configured with employee record templates, roles, relationships, HR processes and a Service Center team structure. It provides you with the core features that all Service Centers need, and at an affordable cost. And it offers with multiple options to expand the functionalities in the future.

Oracle's Siebel Contact Center transforms a business's call center into an integral part of its total sales, marketing, and service delivery strategy. The application enables agents to handle service, support, and sales interactions seamlessly across all communication channels. As a result, businesses can reduce costs while enhancing service delivery.
Sample Customers
PSA Peugeot Citroen, Air France, CUNA Mutual Group, Lehigh Hanson, MGM Resorts, RATP, Renault, Societe Generale, Thales UK, Veolia Environnement HR SSC
Southwest Airlines Co., Smiles S.A., Telekom Deutschland GmbH, Turk Telekom, Contact Management Center A.S., City of Atlanta, Ricoh Europe plc., City of Atlanta, BT
Buyer's Guide
Benefits Administration
March 2024
Download Free Report
Find out what your peers are saying about Workday, Oracle, SAP and others in Benefits Administration. Updated: March 2024.
DOWNLOAD NOW
768,740 professionals have used our research since 2012.

Neocase is ranked 38th in Benefits Administration while Siebel Contact Center is ranked 10th in Contact Center Platforms. Neocase is rated 0.0, while Siebel Contact Center is rated 0.0. On the other hand, Neocase is most compared with , whereas Siebel Contact Center is most compared with .

We monitor all Benefits Administration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.