We performed a comparison between NetAlly EtherScope nXG and OneTouch AT Network Assistant based on real PeerSpot user reviews.
Find out what your peers are saying about NetAlly, Wireshark, Auvik and others in Network Troubleshooting."Another good thing I really liked was that it would not only tell me the IP address, but it would tell me more info. It would grab the CDP off of the CDP profile and read all the info it could get, so I knew what I was looking at."
"It has reduced our internal troubleshooting time. In the cases where we could not internally solve the troubleshooting, we would have had to contact an external vendor to test cable, rerun it, etc. NetAlly EtherScope has let us eliminate that in most cases so we can resolve an issue on our own without having to call a third-party out to identify the problem. It has reduced our troubleshooting time for network cabling issues by a good 75 percent."
"My impression of the ease of use is that it definitely is easy to use both the handheld device and the app walking around."
"I love the AutoTest feature... AutoTest allows us to find out what port it is on the switch and to trace it back to a particular patch panel. We can then document it, if necessary, or use that information for connecting a device or for re-VLANing a switch to the appropriate VLAN."
"The most valuable features are LANBERT, Discovery, and AirMapper. AirMapper is the best. Both Discovery and AirMapper are very easy to use because you can view all the problems on a single screen. If you quickly need more details about your network, then AirMapper is the best."
"The most valuable features are the WiFi troubleshooting, network validation, and cabling validation, and the fact that it's an all-in-one tool. You don't have to carry different tools. The multi-technology functionality and its ability to do WiFi and wired Ethernet analysis in one device are the best aspects."
"The wireless aspect of it has been super valuable. The AirMagnet Survey feature is very useful for site surveys. For a long time, it used to be done on laptops, and now, we can do this simply on a handheld with one technician. The data automatically gets uploaded to the cloud so that our more experienced technicians can review the data and pull it into AirMagnet. This feature has saved tons of time. It's not easy to approximate the time saved, but for each survey, I'm taking a junior technician and getting him to do a role that a senior technician used to do. So, there is a cost-saving of at least 50%."
"Being able to do a Wi-Fi walk-around survey with a handheld tool is one of the most valuable features of NetAlly EtherScope nXG."
"OneTouch is easy to set up. You just plug it in, enter your details, and off you go. It only takes a few minutes as long as you've got Link-Live access or network access."
"AirMapper is very quick and easy once everything is on there, but I would like to see an improvement on how you get things on there. Currently, rather than being able to build up buildings or a site of things, every map is an individual piece. We should be able to set up an AirMapper survey easily and more effectively. At the moment, we just have separate floor plans. It'd be great to be able to build a building and tell where different floors are so that if it hears an AP on the floor below, it doesn't put two APs, one on that floor and one on the other floor, and it knows that there are two floors here. One is on top of the other, and it won't put the AP at both places. It would put it on one of the floors where it would be strongest. This would be one of the biggest improvements."
"I would love to see port profiles. This is something I've expressed to them. The ability for a technician to plug it into a switch port, and say, "Okay, this port will be an access point or this port will be a phone and desktop PC," thus choosing a profile. It will then push a configuration to the device it's connected to and verify that the switch port is correctly configured, so I can hand this to a phone tech who doesn't have any access to a network switch to be able to make changes. They can go out and plug this into a port, then they are able to push a profile to the switch port through the device. That would be pretty fantastic as a next step for this device."
"I use the NetAlly site and one of the things I don't like about the topology map, something I wish I could fix, is that the map kind of jiggles if you don't adjust any of the settings."
"There are some inconsistencies in how it uploads the test results to the cloud, but it might just need a minor improvement on the software side. When you don't have an internet connection on the EtherScope when you do the testing, it saves the results into memory. When it has an internet connection, it uploads those results, but it doesn't work all the time. Sometimes, you need to manually push it."
"The user interface could be a little bit more streamlined, a little bit easier. Sometimes it's hard to find a specific thing that you're looking for. In terms of hardware-based improvement, the battery would be the biggest issue. The battery goes out very quickly."
"For my usage, I thought the training would be maybe an hour, but I ended up having to spend an additional four to eight hours just to make sure I could adequately translate the data. So, using the tool was not that difficult, but translating the data is where there is a breakdown in what you are demonstrated and what you can actually do."
"When it works, I love the AirMapper Site Survey app. Currently, my device has a hardware bug that the manufacturer and I are working on actively, to get it fixed or replaced. The 5 gigahertz radio on my device is flaky at best... It doesn't seem to have anything to do with the product itself, as much as it is some kind of unique hardware problem."
"We have had to use a battery pack unit, bringing it with us, when we are doing long testing or a lot of testing. It is like a mini computer, so it does use a lot of battery life."
"It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses."
NetAlly EtherScope nXG is ranked 2nd in Network Troubleshooting with 22 reviews while OneTouch AT Network Assistant is ranked 12th in Network Troubleshooting with 6 reviews. NetAlly EtherScope nXG is rated 9.0, while OneTouch AT Network Assistant is rated 9.0. The top reviewer of NetAlly EtherScope nXG writes "Handheld form factor, intuitive interface that is easy to use, helps us quickly troubleshoot network problems". On the other hand, the top reviewer of OneTouch AT Network Assistant writes "It's a simple entry-level tool that's easy to set up, but it has some limitations on speed and IP targets". NetAlly EtherScope nXG is most compared with LinkRunner, AirCheck G3, LinkSprinter and AirMagnet Survey, whereas OneTouch AT Network Assistant is most compared with LinkRunner.
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