Christian GruetznerService Architecture at All for One Group AG
Anonymous UserDirector of Information Technology at Pugh CPAs
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"This solution gives me the full insight without having to use other products, metrics, or reporting tools."
"It has significantly reduced the amount of manual work required to manage your backup operations. We're going from an on-prem to a non-on-prem, we're all doing nonsolutions. So we really can't compare it against anything else."
"It's taken our backup from being a full-time job to being when you need it, set it up. Our users could be empowered to access their own data backups. Which means we can alleviate a lot of the administration from the backup administrator."
"There's no impact on the endpoint. It runs in the background and it's something that you install and then forget about."
"The compression and deduplication are great for optimizing bandwidth and speed. I don't have to worry about it or think about it, and, because it's a SaaS solution, I don't have to worry about the storage size."
"In terms of the speed of backup, it operates seamlessly, so I'd rate it as excellent... with my daily use and workload, quite honestly I don't even notice when it backs up."
"Integration with Active Directory and the Azure platform make it a complete solution."
"It's very easy to set up the storage across all platforms. This allows us to be dynamic and change on-the-fly."
"The FlexClones make all the management easier for us."
"NetApp's XCP Migration Tool... was pretty awesome. It replicated the data faster than any other tool that I've seen. That was a big help."
"NetApp's Cloud Manager automation capabilities are very good because it's REST-API-driven, so we can completely automate everything. It has a good overview if you want to just have a look into your environment as well."
"Another feature which gets a lot of attention in our environment is the File Services Solutions in the cloud, because it's a completely, fully-managed service. We don't have to take care of any updates, upgrades, or configurations."
"Unified Manager, System Manager, and Cloud Manager are all GUI-based. It's easy for somebody who has not been exposed to this for years to pick it up and work with it."
"We use the mirroring to mirror our volumes to our DR location. We also create snapshots for backups. Snapshots will create a specified snapshot to be able to do a DR test without disrupting our standard mirrors. That means we can create a point-in-time snapshot, then use the ability of FlexClones to make a writeable volume to test with, and then blow it away after the DR test."
"We're using snapshots as well and it's a pretty useful feature. That is one of the main NetApp benefits. Knowing how to use snapshots in the on-prem environment, using snapshots on the cloud solution was natural for us."
"The solution’s Snapshot copies and thin clones in terms of operational recovery are good. Snapshot copies are pretty much the write-in time data backups. Obviously, critical data is snapshotted a lot more frequently, and even clients and end users find it easier to restore whatever they need if it's file-based, statical, etc."
"I have used the BMR (Bare Metal Restore) in several emergencies and it has absolutely saved my bacon."
"The most valuable feature is spinning up a ready-to-go VM in a test or production environment that is based on a backup stored on the Quorum device."
"Being able to spin up a machine in a sandbox is amazing because it allows us to test things that we otherwise would not be able to do."
"The biggest feature is being able to do a file recovery to the original server. That is extremely useful and has saved us a few times when we've had ransomware. In some of those cases, people's computers were locked down by viruses which spread to things they had access to, including server shares. But we were easily able to just restore to four hours prior, instead of a day or two or more ago."
"One of the biggest features is that, even on the absolutely run-of-the-mill box, if I lose any one of my servers I can automatically bring it up virtually on the physical onQ Quorum device."
"It's easy to implement, easy to spin up, easily configurable, to drop-in appliances and network. There wasn't a lot of time needed to spin it up."
"When it comes to recovering what you need from a backup, it's really easy. You just drill through the directory, find the file and the date that you want, and click to recover. You then pick the directory you want to save it in. Usually, it takes a minute or two and it's done. It's quick and easy."
"It does automated tests to the systems to make sure that you could spin them up if you needed to. And if something doesn't come back up in those tests, we get a notification saying the system didn't come back up."
"I would like to see some of the code execute a little bit better when I add new licenses and assign licenses to users. I'd like to see that information update a little quicker."
"The navigation of it needs improvement in terms of the UX. The product itself, it works as expected. It's all user experience and user interface improvements that could be made and it could be made a little more consumer-friendly."
"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."
"The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier."
"There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support."
"For simpler environments, they have some templates for startups. Possibly for a smaller environment, they need to do more automatic configuration and selections of users who want to do backups. This is mainly for smaller environments. I would like them to have the same system fit for all environments: small and big environments. Currently, we have to do a lot of configuration of the layout, which takes time. This solution is appropriate for enterprise-level enterprise, but I would like it to be easier to use for SMB environments."
"The only issue we had lately was that outside our VPC we could not reach the virtual IP, the floating IP. I heard that they have fixed that..."
"Scale-up and scale-out could be improved. It would be interesting to have multiple HA pairs on one cluster, for example, or to increase the single instances more, from a performance perspective. It would be good to get more performance out of a single HA pair."
"One difficulty is that it has no SAP HANA certification. The asset performance restrictions create challenges with the infrastructure underneath: The disks and stuff like that often have lower latencies than SAP HANA itself has to have."
"Some of the licensing is a little kludgy. We just created an HA environment in Azure and their licensing for SVMs per node is a little kludgy. They're working on it right now."
"The DR has room for improvement. For example, we now have NetApp in Western Europe and we would like to back up the information to another region. It's impossible. We need to bring up an additional NetApp in that other region and create a Cloud Manager automation to copy the data... I would prefer it to be a more integrated solution like it was in the NetApp solution about a year ago. I would like to see something like AltaVault but in the cloud."
"How it handles erasure coding. I feel it the improvement should be there. Basically, it should be seamless. You don't want to have an underlying hardware issue or something, then suddenly there's no reads or writes. Luckily, it's at a replication site, so our main production site is still working and writing to it. But, the replication site has stopped right now while we try to bring that node back. Since we implemented in bare-metal, not in appliance, we had to go back to the original vendor. They didn't send it in time, and we had a hardware memory issue. Then, we had a hard disk issue, which brought the node down physically."
"We have used technical support. As long as they don't call me at four o'clock in the morning to tell me that a drive failed and they are sending me another one, I like it. They have a tendency to do that."
"Multipathing for iSCSI LUNs is difficult to deal with from the client-side and I'd love to see a single entry point that can be moved around within the cluster to simplify the client configuration."
"I don't love the scheduler, as I think that interface could use an overhaul."
"We found that some of the live SQL databases we were backing up would be inconsistent when we would restore them."
"At times the email notifications don't go out, but a quick reset always fixes that problem."
"There seems to be a lack of technicians. Sometimes they are very busy and I don't hear back for a day or two. The technicians they have are great. They are fantastic, but it seems difficult, at times, to get in contact with anyone."
"I would really like it if they followed comparable products from other vendors and had an option where you could offload to tape. I know it sounds incredibly antiquated, but the benefit I see is that there would be a better air gap than you have with backing up to an online source."
"It feels to me like it's going to be a little bit more work than I originally anticipated when upgrading the appliance. I haven't done that yet so I can't speak from true experience, but I went through the project plan and it feels to me like there's quite a number of pieces and components and things that have to be done. Quorum is going to manage the rollout, but in starting the initial conversation there were a lot of unanswered questions"
"The one thing they could do is some tweaking on the web solution that's supposed to monitor everything from one page, rather than having to bring each server up on its own webpage. It doesn't always accurately show what the system's state is at the time, and we have to restart that process now and then."
"One thing that could be done to improve it would be a single pane of glass for doing disaster recovery testing, where I could have remote consoles in one place... I still have to go to each location in a browser and then bring up the console. I'd like to see them integrate that into a single pane of glass so I don't have to go to each server."
"I looked at this at the beginning of the year and I don't remember what the prices were for all the other services, but I thought that Metallic's was fair. It was also highly rated, which was even more important than cost because I need a reliable, secure, backup method."
"It is not the cheapest solution. I think the pricing is fair for mid-side customers. It is between all the other options."
"They allow a special price if you are working closely with them. Since we have a lot of NetApp systems, we got some kind of discount. That's something they do for other customers, not just for us. The price was fair. In addition to the licensing fees, you're paying Amazon for your usage..."
"The standard pricing is online. Pricing depends. If you're using the PayGo model, then it's just the normal costs on the Microsoft page. If you're using Bring Your Own License, which is what we're doing, then you get with your sales contact at NetApp and start figuring out what price is the best, in the end, for your company."
"In addition to the standard licensing fees, there are fees for Azure, the VMs themselves and for data transfer."
"Cloud is cloud. It's still expensive. Any good solution comes with a price tag. That's where we are looking to see how well we can manage our data in the cloud by trying to optimize the costs."
"I know the licensing is a bit on the high-end. That's when we had to downsize our MetroCluster disks and just migrate to disks that were half used. We migrated into those just to reduce maintenance costs."
"Cost is a big factor, because a lot of companies can't afford enterprise grade equipment all the time. They skimp where they can. I would recommend that they improve the cost."
"Our licensing costs are folded into the hardware purchases and I have never differentiated between the two."
"For NetApp it's about $20,000 for a single node and $30,000 for the HA."
"We have never questioned whether it is worth it because it so obviously is a great value."
"When we first got the Quorum the licensing was different."
"The cost is higher than other software and services, but it is an absolute must-have."
"The total for our current solution's licensing is about $14,000 for 12 servers for three years."
"The pricing is about $1,400 a month. It's a little bit on the higher side. But it's one of those situations where time is valuable for me. So if it costs a little bit more money for me to have a solution that just works and requires less of my day-to-day management, I'm willing to pay a little bit more."
"The initial expenditure for us was a little under $40,000 for the recent renewal. For the first three years after that, other than electricity, there's no cost. After that, their support contract has to be renewed annually. We spent close to $6,000, between the two offices, for support."
"When we quote the price of Quorum to customers, they find it expensive."
Metallic is the SaaS division of Commvault that delivers powerful, enterprise-grade backup and recovery technology with simple cloud delivery. With Metallic, you’ll be up and running in as little as 15 minutes with no big upfront investment. Proven Commvault technology with built-in best practices means fast, secure backups and speedy, granular restore to protect you against data loss. Metallic offers solutions for VM & Kubernetes backup, Office 365 backup, endpoint backup, and Salesforce backup, and covers a wide range of workloads running both on premises and in the cloud. Whether you’re protecting 10 terabytes of data or 10,000+, Metallic gives you the best choice and flexibility for your hybrid cloud journey.
Safeguard your data now and later with all the benefits of SaaS - from free trial to hassle-free deployment and simplified ongoing management.
The leading enterprise-grade storage management solution, delivers secure, proven storage management services and supports up to a capacity of 368TB. Software service supports various use cases, such as: File shares and block-level storage serving NAS (NFS, SMB / CIFS) and SAN (iSCSI) Disaster Recovery, Backup, and Archive DevOps Databases (SQL, Oracle, NoSQL) Cloud Volumes ONTAP is offered in a standard single-node configuration or in a High Availability (HA) configuration.
Quorum onQ is the global leader in 1-click instant recovery, providing full immediate recovery of your critical systems after any storage, system or site failure. It does this by automatically maintaining up-to-date, ready-to-run virtual machine clones of your physical and virtual servers stored on a dedicated appliance – clones that will transparently take over for failed servers within minutes.
Sign up for a 30-day trial to see how Cloud Volumes ONTAP can help you optimize cloud storage costs and performance, while enhancing data enterprise-grade protection, security, and compliance - wherever your data lives.
NetApp Cloud Volumes ONTAP is ranked 4th in Cloud Backup with 30 reviews while Quorum OnQ is ranked 5th in Cloud Backup with 14 reviews. NetApp Cloud Volumes ONTAP is rated 8.8, while Quorum OnQ is rated 9.4. The top reviewer of NetApp Cloud Volumes ONTAP writes "Enables us to manage multiple petabytes of storage with a small team, including single node and HA instances". On the other hand, the top reviewer of Quorum OnQ writes "Automatically spins up every one of the hosts after every backup and confirms the backup". NetApp Cloud Volumes ONTAP is most compared with Azure NetApp Files, Red Hat Ceph Storage, VMware vSAN, IBM Spectrum Scale and Portworx Enterprise, whereas Quorum OnQ is most compared with Veeam Backup & Replication, Rubrik, Zerto, Acronis Backup and Veeam Backup for Office 365. See our NetApp Cloud Volumes ONTAP vs. Quorum OnQ report.
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