Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: January 2021. 456,812 professionals have used our research since 2012. |
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Use our free recommendation engine to learn which Help Desk Software solutions are best for your needs. 456,812 professionals have used our research since 2012. | |
Ranking | |
Views 22 Comparisons 13 Reviews 0 Average Words per Review 0 Rating N/A | Views 475 Comparisons 416 Reviews 1 Average Words per Review 348 Rating 8.0 |
Popular Comparisons | |
![]() Compared 53% of the time. ![]() Compared 36% of the time. ![]() Compared 11% of the time. | |
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NetResults Video Not Available | Zoho |
Overview | |
Comprehensive case management for criminal and juvenile justice agencies. | With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 30-strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company. |
Offer | |
Learn more about NetResults Tracker | Learn more about Zoho Desk |
Sample Customers | |
Adobe Systems, Agilent, Avaya, Bechtel SAIC, Bowne Global Solutions, GE Toshiba Automation Systems, Google, Hewlett-Packard, Tektronix, Telera, Teradyne, Texas Instruments, TIBCO, Alloptic, AOL, Clear Channel Communication, Orange, Vodafone, GMAC Commercial Mortgage, JP Morgan Chase, Manulife Financial, Monetaire, Dansk Olie og Naturgas A/S, Eneco Energie, Shell Marine Products, Homestore, Kinko's, KLM Royal Dutch Airlines, Newgistics, Reebok, SkyMall, uBid, United Airline, Walgreens, Princeton University, Univ. of California, Univ. of Michigan, Univ. of Minnnesota | Intel, Sears, Daimler, Essilor, Aon Hewitt, Shop Your Way, CoffeeRocket |
NetResults Tracker is ranked 44th in Help Desk Software while Zoho Desk is ranked 24th in Help Desk Software with 1 review. NetResults Tracker is rated 0.0, while Zoho Desk is rated 8.0. On the other hand, the top reviewer of Zoho Desk writes "User-friendly, easy to use, and you can customize it the way you want". NetResults Tracker is most compared with , whereas Zoho Desk is most compared with ManageEngine ServiceDesk Plus, ServiceNow and Zendesk Guide.
See our list of best Help Desk Software vendors.
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