We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"I would say that the solution is highly configurable."
"The user interface is very good."
"The most valuable feature in NetSuite ERP is the user interface."
"The most valuable feature is that it works according to how the Internet works."
"The Financial Accounting module, in general, is quite good. It is quite simple but powerful. Similarly, the Manufacturing functionality, including a multiple level bill of materials, is also quite useful."
"In terms of the main improvement to NetSuite is the talent itself. It's grown so fast and there are about 25,000 companies running on it, and it's a relatively newer system compared to other competitors. It's growing so fast that the talent base in the partner organization (there's about 200 of them), is pretty thin."
"Some of the features around the payroll and payroll taxes and management of that are lacking. We had to outsource some of that because we found that the functionality isn't there."
"It would be great if they offered localization for Central America."
"What needs to be improved is the development in the other areas and other businesses that can use NetSuite."
"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution."
"When people buy ERP, it's a competitive situation and the pricing is paramount."
NetSuite ERP is ranked 1st in Cloud ERP with 4 reviews while SYSPRO is ranked 16th in ERP with 1 review. NetSuite ERP is rated 9.0, while SYSPRO is rated 6.0. The top reviewer of NetSuite ERP writes "Carries a broad range of applications, specifically in the field services area". On the other hand, the top reviewer of SYSPRO writes "A great choice for straight manufacturing, but not suitable for complex manufacturing models". NetSuite ERP is most compared with Oracle ERP Cloud, Oracle E-Business Suite, SAP S4HANA, JD Edwards EnterpriseOne and SAP Business ByDesign, whereas SYSPRO is most compared with SAP ERP, Microsoft Dynamics NAV, Epicor ERP, Microsoft Dynamics AX and JD Edwards EnterpriseOne.
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We monitor all Cloud ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.