We performed a comparison between New Relic and Sentry based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic offers versatile features, in-depth application information, and better technical support. While Sentry has accurate error management and tracking, there is room for improvement in automation, tracking and analytics capabilities, and customer service. New Relic has a simpler user interface and straightforward pricing, while Sentry's pricing is expensive.
"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"We like the performance of the product."
"The product allows the developer to see the actual problems in the applications."
"We detect issues using dashboards that we built on New Relic."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."
"The product performs well."
"The stability is very good for Sentry and in general works well."
"Great for capturing application performance metrics and error logs."
"Sentry is more accurate than some other tools such as Datadog because it has more integration with Slack, GitLab, Jira, or other ticketing tools."
"The solution is user-friendly."
"The most valuable feature we have found with Sentry is the security that it provides."
"Sentry is a pretty stable product... Sentry's documentation is pretty straightforward and neat."
"Sentry breaks everything down in real time."
"It would be nice if there were pre-made dashboards."
"I would like an infrastructure network that provides real-time views, showing the issues."
"New Relic needs to improve is the user data schema."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"The browser isn't exactly reliable."
"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."
"The scalability can be improved."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"We cannot restrict particular columns on particular data. It would be helpful if that feature was improved."
"The settings for an administrator are complex."
"It should be easier to integrate Sentry with other tools, and the end-to-end tracing capabilities could be improved."
"Its debugging feature needs to be faster."
"Lacks user metric tracking and the ability to create more dashboards."
"It would be nice if the product provided a map showing the users’ geographic location."
"The log centralization and analysis could be improved in Sentry."
"I would like to have alert policies and alert conditions enhanced in the next release."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews while Sentry is ranked 8th in Application Performance Monitoring (APM) and Observability with 11 reviews. New Relic is rated 8.6, while Sentry is rated 8.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Sentry writes "An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and AWS X-Ray, whereas Sentry is most compared with Azure Monitor, Grafana, Elastic Observability, AWS X-Ray and Datadog. See our New Relic vs. Sentry report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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