We performed a comparison between New Relic and Elastic Observability based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Users prefer Elastic Observability over New Relic due to its comprehensive visualization and metrics, better control over backend calls, and AI integration, including simple-to-use machine learning. Despite its straightforward setup, users suggest that New Relic could improve error debugging, correlation with logs, historical data retention, and AI and machine learning capabilities.
"The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization."
"We use AppDynamics and Elastic. The reason why we're using Elastic APM is because of the license count. It's very favorable compared to AppDynamics. It's inexpensive; it's economical."
"The architecture and system's stability are simple."
"Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning over a month from multiple data sources can be completed within seconds."
"For full stack observability, Elastic is the best tool compared with any other tool ."
"It's easy to deploy, and it's very flexible."
"The solution allows us to dig deep into data."
"It is a powerful tool that allows users to collect and transform logs as needed, enabling flexible visualization and analysis."
"We are able to drill down and see what is going on in the system."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"We like the performance of the product."
"The stability of New Relic APM is very good."
"They have baseline level alerting."
"End-user Synthetics and monitoring are very good."
"It has a simple initial setup."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"Elastic Observability needs to have better standardization, logging, and schema."
"Elastic Observability needs to improve the retrieval of logs and metrics from all the instances."
"The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration of hot, warm, and cold zones for data storage. Additionally, managing log retention policies adds further complexity. The solution's pricing also needs to be cheaper."
"The price is the only issue in the solution. It can be made better and cheaper."
"There is room for improvement regarding its APM capabilities."
"The interface could be improved."
"Improving code insight related to infrastructure and network, particularly focusing on aspects such as firewalls, switches, routers, and testing would be beneficial."
"Elastic Observability is an excellent product for monitoring and visibility, but it lacks predictive analytics. Most solutions are aligned with the AIOps requirements, but this piece is missing in Elastic and should be included."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"The solution should include more detailed reports for SQL database requests."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"The browser isn't exactly reliable."
"The solution is quite expensive."
"The solution only supports the cloud platform and not on-premises."
Elastic Observability is ranked 7th in Application Performance Monitoring (APM) and Observability with 22 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. Elastic Observability is rated 7.8, while New Relic is rated 8.6. The top reviewer of Elastic Observability writes "The user interface framework lets us do custom development when needed. ". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Elastic Observability is most compared with Dynatrace, AppDynamics, Azure Monitor, Sentry and Datadog, whereas New Relic is most compared with Dynatrace, Datadog, Grafana, Azure Monitor and Prometheus. See our Elastic Observability vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
