We performed a comparison between NinjaOne and TeamViewer Remote Management based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The installation is easy, it only took two minutes."
"Good at managing updates and for remote support."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"The most important aspect of this tool is the security it provides our company."
"The most valuable feature we have found currently is probably patch management."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"It just works as advertised and serves the purpose for which we got it."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"The solution is easy to set up."
"The screen-sharing feature is good. The latency is considerably lower compared to platforms like Zoom."
"The product is very stable."
"It is a scalable solution...The initial setup of TeamViewer Remote Management was very simple."
"There are some great features."
"I like the possibility of using this software across different operating systems and clouds, such as AWS or Azure Cloud, while being able to efficiently transfer files and run the data."
"The initial setup of TeamViewer Remote Management is very simple."
"TeamViewer Remote Management is very easy and very good for remote work."
"The graphical user interface could be improved."
"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."
"I want NinjaOne to improve the reports."
"The solution could improve by optimizing the internet connection being used."
"NinjaOne's pricing and user interface needs improvement."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"Using the solution’s remote connection causes some lagging issues."
"When a user is engaged in a chat on a system with a remote user present, copying the chat content isn't easy."
"It could be more secure."
"I have contacted customer service and support a couple of times, but it was not good."
"VPN connection is an area with shortcomings that need improvement in the solution."
"The security of the solution could be more secure."
"If there were a way for users to do access reporting, that would be an ideal addition to the product."
"The solution’s stability could be improved."
NinjaOne is ranked 1st in Remote Monitoring and Management (RMM) with 14 reviews while TeamViewer Remote Management is ranked 3rd in Remote Monitoring and Management (RMM) with 33 reviews. NinjaOne is rated 8.0, while TeamViewer Remote Management is rated 8.4. The top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". On the other hand, the top reviewer of TeamViewer Remote Management writes "Highly stable and scalable solution". NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager, LogMeIn Central and Domotz, whereas TeamViewer Remote Management is most compared with Azure Bastion, Datto Remote Monitoring and Management and Kaseya VSA. See our NinjaOne vs. TeamViewer Remote Management report.
See our list of best Remote Monitoring and Management (RMM) vendors.
We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
