2020-12-23T14:53:00Z

What advice do you have for others considering TeamViewer Remote Management?

0

If you were talking to someone whose organization is considering TeamViewer Remote Management, what would you say?

How would you rate it and why? Any other tips or advice?

ITCS user
Guest
11 Answer

author avatar
Top 5LeaderboardReal User

In terms of advice, it really depends what you're using it for. TeamViewer can be from about $20 a month to $200 or $500 a month depending on how many managed devices and how many unmanaged devices there are. TeamViewer has gone to a monthly subscription rate, so you have to get it monthly. Although I think Splashtops is the same way. There are some products out there that you can buy a license for and have permanent software. The problem with that is that you don't get updates. What I see when comparing one versus the other, is that TeamViewer for small users is more expensive than some of the other ones. It maybe has some better performance or better features, but it probably depends if you're on a good internet. I'm on a rural internet so I don't have the benefits of having one gigabit download and upload and speeds. Most of my clients have a minimum of 60 megabits per second synchronous connections or fiber connections. Because most of my clients, 99.5% of my clients, are in major centers like Toronto, Montreal, Washington, New York, Ottawa, Dallas, they don't appear to have issues. The biggest issue is me. Every time there's an upgrade to the pipe, we jump on it. I'm not in an industry that can survive at five Meg or 10 Meg a second any longer, although I feel like I get that still with what I have. It depends on the size. You have to decide how many end points you need to manage? How many technicians do you have to manage those end points? Are you managing from within a ticketing package? Do you need your ticketing package to integrate with your remote management packaging? On a scale of one to ten, I would give TeamViewer Remote Management an eight.

2020-12-23T14:53:00Z
Find out what your peers are saying about TeamViewer, N-able, datto and others in Remote Monitoring and Management Software. Updated: June 2021.
522,281 professionals have used our research since 2012.