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Nintex Process Platform vs OTRS Control comparison

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Nintex Process Platform

Read 21 Nintex Process Platform reviews
3,507 views|1,765 comparisons
90% willing to recommend
OTRS Logo

OTRS Control

37 views|21 comparisons
Comparison Buyer's Guide
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Buyer's Guide
Process Automation
April 2024
Executive Summary

We performed a comparison between Nintex Process Platform and OTRS Control based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation.
To learn more, read our detailed Process Automation Report (Updated: April 2024).
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768,578 professionals have used our research since 2012.
Featured Review
Saiyed Shahab Ahmed
Good support, easy to deploy, and scalable
The solution has helped us to automate our business processes, our approval systems, and automation for quickly developing on SharePoint on-prem... Read more →
Use OTRS Control?
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "Nintex products are expensive, but valuable. Licensing in on-premise was historically based on a perpetual model, where you’d license per Web front-end. However, they are switching exclusively to a consumption (subscription) model, where you purchase the number of workflows you think you’ll use in your environment, and can scale up from there."
  • "Offering a licensing model that allows for multiple small workflows would be a huge improvement to an already great platform."
  • "Our maintenance costs are reduced."
  • "The annual support costs are expensive."
  • "Comparatively, it's expensive."
  • "We pay on a yearly basis. It's my understanding that we pay approximately $11,000/year."
  • "The initial investment in K2 is heavy. Currently, the expenditure is $28,000 for a year. After we go to the cloud, it is going to be per seat and probably cheaper. Currently, there are unlimited users."
  • "There is an initial fee when purchasing and a fee for maintenance afterward."

    • More Nintex Process Platform Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about K2?
    Top Answer:The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform.
    Read all 18 answers   →
    What is your experience regarding pricing and costs for K2?
    Top Answer:The solution doesn’t have an extra fee. We are compatible with the package.
    Read all 12 answers   →
    What needs improvement with K2?
    Top Answer:The solution does not integrate with many platforms.
    Read all 18 answers   →
    Ask a question

    Earn 20 points

    Ranking
    8th
    out of 66 in Process Automation
    Views
    3,507
    Comparisons
    1,765
    Reviews
    17
    Average Words per Review
    484
    Rating
    8.1
    45th
    out of 66 in Process Automation
    Views
    37
    Comparisons
    21
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    K2 blackpearl, K2 Five, Nintex Workflow
    Learn More
    Nintex
    OTRS
    Overview

    Discover, automate, and optimize your business processes with the Nintex Process Platform. This powerful and user-friendly platform offers comprehensive process automation and intelligence. Easily discover, map, and manage your processes, automate workflows, eliminate paper forms, and accelerate tasks with RPA bots. Collaborate with your team using Nintex Automation Cloud Services and optimize your processes through data-driven insights. Monitor and analyze your processes to identify and address issues, and make updates based on data for continuous improvement. Achieve process excellence with the Nintex Process Platform.

    CONTROL relies on the proven functionalities of OTRS and was specially developed to operate as an ISMS that complies with ISO/IEC 27001 specifications. This product offers you a complete, ready-to-use solution to implement an ISMS.

    An ISMS is known to be a very complex system. CONTROL powered by OTRS provides structure to its processes. In this way, recurring processes can be fully automated and documented. Also, security-relevant information can be stored in an audit-proof manner. An optimally documented and structured ISMS simplifies your work and that of your certifier. CERT and BSI messages can be easily integrated into the processes, making them easy to understand. Between all of these, using a structured ISMS offers a time savings between 30-40%.

    Sample Customers
    SEA Corp, Omnicom Group, Verizon, STIHL
    Information Not Available
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Manufacturing Company15%
    Energy/Utilities Company15%
    Insurance Company10%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm13%
    Manufacturing Company8%
    Insurance Company6%
    No Data Available
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise14%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise16%
    Large Enterprise63%
    No Data Available
    Buyer's Guide
    Process Automation
    April 2024
    Download Free Report
    Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation. Updated: April 2024.
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    768,578 professionals have used our research since 2012.

    Nintex Process Platform is ranked 8th in Process Automation with 21 reviews while OTRS Control is ranked 45th in Process Automation. Nintex Process Platform is rated 8.0, while OTRS Control is rated 0.0. The top reviewer of Nintex Process Platform writes "Offers good integration capabilities and easy to learn and good stability". On the other hand, Nintex Process Platform is most compared with Camunda, IBM BPM, Appian, Pega BPM and SAP Signavio Process Manager, whereas OTRS Control is most compared with .

    See our list of best Process Automation vendors.

    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.