Norton Security Premium [EOL] vs SentinelOne Singularity Complete comparison

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Executive Summary

We performed a comparison between Norton Security Premium [EOL] and SentinelOne Singularity Complete based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"With the heightened security around phishing, identity theft, and malware, this is a good product.""It does not take many resources during scanning.""The most valuable feature is the multifunctional protection.""The dashboard is good.""Norton Security Premium is good, and it's pretty simple to install.""The antivirus aspect of the solution is very good.""The product is called Norton 360 all-in-one. It is a full product.""The internet security was a plus, and it's pretty good."

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"Its capacity to prevent new threats.""The most valuable feature of SentinelOne is the good graph it provides. It has a specific page where it detects the recent attacks on other machines or the hackers, for example, group APT28 and all.""I like the centralized management with the web dashboard.""What I like best about SentinelOne Singularity Complete is its web-based admin interface, which allows me to go into the platform, look at the entire organization, particularly all of the sentinels or endpoints, and manage everything from there.""Our clients have been able to survive a ransomware attack without even knowing that they had had files encrypted and automatically rolled back - even their Point of Sale (POS) system did not miss a beat and the business continued as normal without interruption.""The autonomous platform is valuable because we can separate false positives and negatives.""SentinelOne is preferred because of its great features and nominal cost.""The Storyline feature has significantly affected our incident response time. Originally, what would take us hours, now it takes us several minutes."

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Cons
"Occasionally when you open a ticket, there's a lack of understanding that prevents the solution from being resolved directly.""I don't like the password manager of Norton Security Premium.""The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background. Whenever it's scanning, my laptop becomes very slow, and the worst part is you cannot do anything about it. As this product is secured by my local IT team, you cannot even kill that process, and that's what I've felt about many other antivirus solutions. I'm using McAfee for personal use, and I have the same problem.""During scanning, sometimes, there is a heavy load on the workstation. This needs to be improved.""Having a dashboard that shows the different functions of Norton Security Premium can convince end users that the software is more than just an antivirus solution. This product offers several features, but end users think that it's just one out of the box solution, because the different functions are not explained in detail.""The product is an antivirus, it should be updated automatically when needed.""It would be helpful for me if this solution works on our cloud backup data.""Security Premium's cost could be lower."

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"They have tiers of support like most companies do. For the first three years, we had the top tier of their support and we would get a response from a technician quickly. We didn't have many things we had to ask of them. They would be very quick. We are now one tier down from that. The SLA for us is no longer within an hour or two. It's within half a day or something like that. As far as if I do ask a question of them, it is a little slower than what it used to be. I understand that we're at a lesser tier, but sometimes it feels like that could be a little better. I have to preface that by specifying that we're no longer paying for their top tier support.""In automation, if we could schedule when we run the task and on which systems we want to run the task, it would improve automation.""The SentinelOne portal is not user-friendly, which is one of its drawbacks.""SentinelOne is making a lot of moves to acquire various companies, but the roadmap isn't clear, and it is still uncertain how the new acquisitions will integrate. For example, SentinelOne recently acquired a mobile security solution, but there is no real integration between the platforms.""It can be a little daunting at first. With the deep visibility feature, if I had more insights into how to troubleshoot things better, that would be helpful. Their documentation could be a lot better. It could be more in-depth.""DLP support would be a good addition.""The only problem I have is they don't manually review the threat files. That's the only thing I'm concerned about.""I encountered issues running Singularity Complete alongside other machine-learning tools."

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Pricing and Cost Advice
  • "If they could come down in price that would be good. It's not exactly the lowest."
  • "As I have been a long-time customer, I was given a fair price of $49.95 per month for the first four to six months."
  • "The solution gives the value for the money."
  • "Security Premium costs around US$100 for three years, which is a little expensive."
  • "Pricing for this software is competitive."
  • "I don't pay for a license."
  • "We have a yearly license, and each license is around 20 or 30 Jordanian Dinars plus taxes."
  • "The licensing fee for this solution is not expensive."
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  • "The price is competitive, if you compare it with other solutions on the market."
  • "Spend money on the security for the endpoint."
  • "The price for it is very competitive compared to other Next Gen EPP."
  • "The per-seat cost is low, but you have to commit to a certain number of licenses for a year."
  • "The larger count you have, the deeper discount you will receive in your contract."
  • "Our licensing fees are about $5 USD per endpoint, per month."
  • "USD$6 per end point which decreases as end points increase."
  • "Pricing is a bit of a pain point. That's where we have not been able to convince all of our customers to use SentinelOne. The pricing is still on the higher side. It's almost double the price, if not more, of a normal antivirus, such as NOD32, Kaspersky, or Symantec."
  • More SentinelOne Singularity Complete Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Security Premium's best features are blocking, notifications, and the user interface.
    Top Answer:Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to… more »
    Top Answer:Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for… more »
    Top Answer:The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers manage their platform.
    Ranking
    Unranked
    In Anti-Malware Tools
    2nd
    out of 110 in Anti-Malware Tools
    Views
    10,642
    Comparisons
    5,358
    Reviews
    133
    Average Words per Review
    887
    Rating
    8.6
    Comparisons
    Also Known As
    Norton Internet Security
    Sentinel Labs, SentinelOne Singularity
    Learn More
    Overview

    The more connected you are and the more your personal information is out there, the more security you need. Do you watch videos or shop on your tablet? Use your smartphone to pay bills or check your balances? Your personal information is in multiple places. Keep it private across all of them. Norton Security Premium provides one easy solution to protect your computers, smartphones and tablets, even on multiple operating systems: Windows, Mac, Android and iOS — and Windows 10. Plus, only Norton shows you if that Android app you’re about to download will impact your battery life, has potential privacy risks or contains malware, before you even install it from Google Play.

    SentinelOne is a leading comprehensive enterprise-level autonomous security solution that is very popular in today’s marketplace. SentinelOne will ensure that today’s aggressive dynamic enterprises are able to defend themselves more rapidly, at any scale, and with improved precision, by providing comprehensive, thorough security across the entire organizational threat surface.

    SentinelOne makes keeping your infrastructure safe and secure easy and affordable. They offer several tiered levels of security and varied payment options. SentinelOne works well with Linux, Windows, and MacOS, and can successfully support legacy infrastructures as well as the newer popular environments, including the latest operating systems. The single pane of glass management will save time and money by reducing manpower and ensuring comprehensive security protection of all your endpoints locally and worldwide.

    SentinelOne offers intensive training and support to meet every organization’s unique business needs.

    SentinelOne's levels of services and support include, but are not limited to:

    SentinelOne GO is a guided 90-day onboarding service to ensure successful deployment and success. It assists with the deployment planning and overview, initial user setup, and product overviews. It provides ongoing training and advisory meetings, ensuring that everything is set up correctly and that your team understands the appropriate protocols to ensure success.

    SentinelOne offers multi-tiered support based on your organizational needs from small business to enterprise, using their Designed Technical Account Management (TAM). They have support for every business level: Standard, Enterprise, and Enterprise Pro. SentinelOne is always available to ensure that you and your organization work together to minimize the risk of downtime and any threat exposure.

    Threat Hunting & Response Services

    Support for threat hunting and response include Watch Tower, Watch Tower Pro, Vigilance Respond, and Vigilance Respond Pro. Each of these services builds on the other, progressively adding features based on your organizational needs.

    Watch Tower: This is the entry-level plan and includes: Active campaign hunting and cyber crime alerts and course correction for potential threats, access to the Monthly Hunting & Intelligence Digest.

    Watch Tower Pro: Includes everything in WatchTower and customized threat hunting for all current & historical threats, unlimited access to Signal Hunting Library of Pre-Built Queries, Incident-Based Triage and Hunting, continuous customer service, followup and reporting, a Security Assessment, and quarterly Cadence meetings.

    Vigilance Respond: Includes all of the features of Watch Tower in addition to a security assessment and Cadence meetings, which are on-demand. Provides the features of Watch Tower Pro in addition to 24x7x365 monitoring, triage, and response.

    Vigilance Respond Pro: Includes all of the features of the above options, including a security assessment and quarterly cadence meeting as well as a complete digital forensic investigation and malware analysis.

    Reviews from Real Users

    Jeff D. who is an Operations Manager at Proton Dealership IT, tells us that "The detection rate for Sentinel One has been excellent and we have been able to resolve many potential threats with zero client impact. The ability to deploy via our RMM allows us to quickly secure new clients and provides peace of mind."

    "The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring." relates Rae J., Director IR and MDR at a tech services company.

    Sample Customers
    Temple University
    Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
    Top Industries
    REVIEWERS
    Construction Company25%
    Computer Software Company25%
    Manufacturing Company13%
    Retailer13%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Comms Service Provider9%
    Government8%
    Manufacturing Company7%
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company10%
    Financial Services Firm9%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Manufacturing Company6%
    Comms Service Provider6%
    Government6%
    Company Size
    REVIEWERS
    Small Business43%
    Midsize Enterprise14%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business40%
    Midsize Enterprise12%
    Large Enterprise48%
    REVIEWERS
    Small Business40%
    Midsize Enterprise23%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise19%
    Large Enterprise46%
    Buyer's Guide
    Anti-Malware Tools
    March 2024
    Find out what your peers are saying about Microsoft, SentinelOne, ESET and others in Anti-Malware Tools. Updated: March 2024.
    768,886 professionals have used our research since 2012.

    Norton Security Premium [EOL] doesn't meet the minimum requirements to be ranked in Anti-Malware Tools with 13 reviews while SentinelOne Singularity Complete is ranked 2nd in Anti-Malware Tools with 176 reviews. Norton Security Premium [EOL] is rated 8.8, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Norton Security Premium [EOL] writes "User-friendly solution with good blocking". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Norton Security Premium [EOL] is most compared with , whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR).

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