We performed a comparison between Odoo and Zoho CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most advantageous aspect is that with minimal customization, a company can be automated within a span of two to three months."
"It's convenient that we have an all-in-one holistic solution."
"Odoo is widespread in a lot of different industries, and the most powerful feature of Odoo in the manufacturing industry is the forecast."
"The most valuable features of Odoo are its customization and the fact that I can add modules whenever I want to the solution and the customization."
"The scalability is very good. There are over 100+ end users in our company."
"What I find the most valuable about Odoo is its simplicity."
"It is a stable platform."
"The solution is easy to use."
"Customer tracking, order management, sales tracking and PO tracking provide efficiency."
"Zoho CRM integrates easily with customer service workflows."
"It is customizable. We have customized the CRM according to our needs."
"Its initial setup process for the cloud-based version is straightforward."
"The solution is always stable."
"It has helped to manage, move forward, and also customize my processes. It has helped me with my sales pipeline, sales process, and performance."
"The most valuable feature of Zoho CRM is emailing. You can send emails to customers directly from Zoho CRM. The marketing team in my company uses this feature, and it's effective."
"I am impressed with the product's information on customers."
"The solution's reporting could be improved."
"The reporting and the interface could definitely be better."
"The solution should improve its performance."
"The performance can be slightly improved for the customization interface."
"Odoo provides their apps on mobile, but it is not good enough, especially for my clients."
"The solution lacks local API support. Also, it lacks some database integration platforms. In short, it lacks an API integration platform."
"Odoo’s asset management, supply chain, and advanced manufacturing should be improved."
"The authorization management needs to be improved."
"There was a challenge while deploying Zoho when we brought an API code. Because integrations "aren't perfect" for every organization."
"Adding a new contract to the solution is quite complicated."
"It is hard to modify information around a customer. You need to pay for the features and the tool needs to improve it."
"The product's scalability and stability need improvement."
"The integration should be more user-friendly."
"The solution's feature for forecast has limitations."
"The solution can improve by having a policy that allows us to integrate with the cloud."
"I would like to see better integration with Zoho Creator."
Odoo is ranked 10th in CRM with 30 reviews while Zoho CRM is ranked 6th in CRM with 47 reviews. Odoo is rated 8.0, while Zoho CRM is rated 8.0. The top reviewer of Odoo writes "Offers everything we need in one system, has well-integrated modules, and is priced well". On the other hand, the top reviewer of Zoho CRM writes "A highly stable solution that allows customization and data sharing". Odoo is most compared with SAP S/4HANA, SAP ERP, Microsoft Dynamics 365 Business Central, Epicor ERP and Microsoft Dynamics GP, whereas Zoho CRM is most compared with SAP CRM, monday.com, Bitrix24, Microsoft Dynamics CRM and Siebel CRM. See our Odoo vs. Zoho CRM report.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
