Compare Microsoft Dynamics CRM vs. Zoho CRM

Microsoft Dynamics CRM is ranked 1st in CRM with 1 review while Zoho CRM is ranked 9th in CRM. Microsoft Dynamics CRM is rated 8.0, while Zoho CRM is rated 0. The top reviewer of Microsoft Dynamics CRM writes "We are able to effectively follow up on requests, ensuring all customer issues are resolved in a timely manner". On the other hand, Microsoft Dynamics CRM is most compared with SAP CRM, Siebel CRM and Salesforce Service Cloud, whereas Zoho CRM is most compared with Freshsales, Talisma CRM and Pipedrive.
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Microsoft Dynamics CRM Logo
4,345 views|3,570 comparisons
Zoho CRM Logo
1,033 views|919 comparisons
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Quotes From Members

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Pricing and Cost Advice
We have to buy a separate license in order to implement the social listening feature.

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Ranking
1st
out of 59 in CRM
Views
4,345
Comparisons
3,570
Reviews
1
Average Words per Review
682
Avg. Rating
8.0
9th
out of 59 in CRM
Views
1,033
Comparisons
919
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 14% of the time.
Compared 11% of the time.
Compared 23% of the time.
Compared 19% of the time.
Compared 13% of the time.
Also Known As
Dynamics CRM
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Microsoft
Zoho
Overview

Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services.

Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting.

Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management.

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Learn more about Microsoft Dynamics CRM
Learn more about Zoho CRM
Sample Customers
Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult
Top Industries
VISITORS READING REVIEWS
Software R&D Company44%
Financial Services Firm10%
Comms Service Provider9%
Media Company9%
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