We performed a comparison between OneLogin by One Identity and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."
"The customer success and support teams have been crucial."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"The solution allows the user to search logs based on a specific time."
"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."
"The most valuable feature is the ease with which we can manage the sign-on feature."
"Once I made the OneLogin ID, it would essentially make user names and passwords for every application that we had."
"It's super useful to have a single pane of glass when it comes to access management."
"Ease of integration with AD."
"OneLogin is efficient."
"The solution's ability to save and manage of all my passwords is great."
"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."
"Connector Xpress and Policy Xpress and the new interface."
"It has good endpoint support and endpoint connectivity to different versioning endpoints."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"It has improved our user management. It is definitely streamlined."
"The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places."
"Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability."
"It is easy to use, and does not requires an extensive programming or development background."
"If I had to name one thing, it would be the user interface (UI)."
"The user interface should have a more flexible design, where you can change it to your requirement."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"Omada's reporting functionality is limited and could benefit from greater customization."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."
"The web GUI can be improved."
"The solution should be made more agile for customers to own or configure."
"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."
"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."
"To offboard, you have to manually click on this checklist, each of the checkmarks. It would actually be really nice if, for offboarding someone, you just click "offboard" and it automatically runs a script to do that."
"While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations."
"This product doesn't necessarily provide us with all of the functionality that we need, such as being able to share passwords with external users."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal."
"More off-hour support."
"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful."
"The product works slowly while accessing cloud-native solutions."
"They should easier and better integration with other software."
"The development process to create this connector is not as easy as I would like."
"Integration capabilities with other solutions and formats, including JSON, could be improved."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"The drawback with the CA Identity Manager is they don't have a connector to HR systems like SAP, or PeopleSoft, or Workday. That's a major drawback with the CA Identity Manager. For that we have to do lots of custom quoting to get data from HR systems. And if they could connect it to GRC systems, that's good to have in an identity product."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
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OneLogin by One Identity is ranked 7th in User Provisioning Software with 16 reviews while Symantec Identity Governance and Administration is ranked 9th in User Provisioning Software with 65 reviews. OneLogin by One Identity is rated 8.6, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". OneLogin by One Identity is most compared with Auth0, Okta Workforce Identity, Microsoft Entra ID, LastPass and One Identity Manager, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, Microsoft Identity Manager, SAP Identity Management and BeyondTrust Endpoint Privilege Management. See our OneLogin by One Identity vs. Symantec Identity Governance and Administration report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
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