We performed a comparison between OpenText Content Manager and OpenText InfoArchive based on real PeerSpot user reviews.
Find out what your peers are saying about Veritas, Commvault, Microsoft and others in File Archiving."The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"I did not face issues with the product's scalability...The solution's technical support is good."
"The product can be integrated with different solutions."
"An advantage is integration with your IP directory."
"It has a robust search but has often been difficult for people to learn."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"It has a strong XML engine for reading data and making it indexed and searchable."
"The stability of the solution is an area of concern where improvements can be made."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"The ease of use should be addressed."
"The product could improve its scalability."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"It requires a decent amount of XL mapping."
OpenText Content Manager is ranked 5th in File Archiving with 21 reviews while OpenText InfoArchive is ranked 4th in File Archiving with 1 review. OpenText Content Manager is rated 7.6, while OpenText InfoArchive is rated 0.0. The top reviewer of OpenText Content Manager writes "A document management system that integrates well with SAP, Salesforce and Oracle ". On the other hand, the top reviewer of OpenText InfoArchive writes "A solution that helps us sunset applications and manages data". OpenText Content Manager is most compared with SharePoint, OpenText Extended ECM, OpenText Documentum, IBM FileNet and Microsoft Purview Records Management, whereas OpenText InfoArchive is most compared with IBM Integrated Archive Platform.
See our list of best File Archiving vendors.
We monitor all File Archiving reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
