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All features are important for a complete solution since any solution will need to cater to drive the transformation from the reliance on paper-based processes to digitized solutions, as per the following: * Inbound processing – capturing... more»
Many organizations are facing the same problems with their operating environment and scope of responsibilities. Due to the fact that collaboration with external stakeholders has grown in scale and complexity, keeping track of important... more»
Perhaps: * Cloud computing could be added. * The ability to substantiate adherence to Australian security standards. * Better ways in managing extraction of metadata. In the case of SharePoint you rely on user selection but vendors should try... more»
HPE Content Manager is a complex product with a great deal of functionality for managing paper and electronic records on a very large scale. The security model is excellent, the locations management is extensive, records options are abundant... more»
HPE Content Manager provides organizations with a reliable system for managing massive amounts of information. It does so in a structured, compliant and secure way. This is not easy to achieve. I have seen custom-built systems and other... more»
Many government (and other) organizations struggle to find a system balance between user requirements and records requirements, and HPE Content Manager is no different. Users are intimidated by the Content Manager client application,... more»
One of the biggest features is the global deduplication of our data sets. AWE have deployed a disk-to-disk-to-cloud solution for our on-premise backups. The capacity savings of this approach lead to significant cost savings on the long term... more»
We have changed out approach to our ROBO backup solution. Utilising Commvault we can now automate the decommissioning of our remote project sites and convert these on-premise backups into Azure hosted VMs. This not only brings the service... more»
The new HTML 5 based management portals are very nice, but do not yet have all of the features of the Java based client. I’d like to see all of the features move over to HTML 5 so that we do not have to use Java ideally.
Currently, we are just using the full client version of the application without using workflow or the web client. We do not use the desktop application (HPE Desktop) due to its limitations. Our primary application has an embedded workflow, so... more»
There many ways that this application has improved our organization. The most significant is the reduction in paper generation and the ability to electronically annotate and manage all our documents. Our approval process for claim invoices... more»
Drag-and-drop in a Windows 10 environment has been an issue, but 9.01 resolves that issue. Another resolution in 9.01 will be the removal of the custom email format. Currently, we must manually extract email messages when we want to... more»
* Easier to set security/access at all levels. * Make the job of the administrator managing the system easier: When filed in HPE RM, the links are broken. This means that several departments at my organization cannot use HPE RM for their... more»
The most valuable feature is the ability to search, sort and retrieve using metadata; in particular, the ability to create custom reports using the print merge functionality as per the requests that are issued from clients.
The space management functionality, whilst incredibly useful to locate records, lacks the ability to perform a census of records. As a result, reports have to be printed and reconciliation of records on shelves conducted, which is incredibly... more»
Drag and drop: With users having dual screens nowadays, this functionality is used a lot by staff and is also a good way to show people who are new to TRIM (HPE Content Manager) the simplicity of how things can be done. It is also handy if... more»
There is no integration with social media. Functionality gets removed as new versions are released. The full client has had no new functionality since HPE bought it in 2008; only functions and features removed. (Document Assembly, Web Content... more»
It helps us in terms of efficiency when working with multiple people at the same time, on the same case. For example, if you have a legal case, there are multiple people interested in the case from various perspectives. It helps us keep... more»
We have not seen the working product yet, so It's difficult to talk about things that are not covered yet. We are still in a stage of getting it working. But we would like it to be more integrated. I would really like to see an ERP-type... more»
* Eliminated the need for paper records. * Increased compliance with our internal approval processes. * Helped us with grant, contract approval, and retention. * The workflow routes the contract/grant through our legal group and then on to... more»
* Having a workflow tool that is a little bit smarter. This means being able to leverage the metadata entered about a record in order to make workflow decisions. * Having a workflow template designer that didn’t require adding in a whole lot... more»
* There are many features that I value Commvault for, but to name only a few: * Wide support for different OSS and applications. You can backup almost anything with Commvault. * Policy-based configuration, which allows for easily configurable policies for even larger environments. * Central administration: Management and deployment are done from one... more»
The most valuable features are primarily the record web services interface and SharePoint Integration, although there is a lot that can be worked upon in the integration space. Integration helps organizations build internal relationships with... more»
RM 8.3.9365 or patch 3 is still under development. I myself have suggested a lot of improvements and defects, and they are being addressed. Although it is user friendly, it needs work to be at it’s best.
IDOL integration: With as much as 180 million records and 80 TB of data and 18,000 users, I can see IDOL not behaving as expected, and I work with IDOL experts to seek workarounds to issues. IDOL is a good product, but more careful planning... more»
The product allows us to run our Notice of Destructions seamlessly and produces our annual folders with ease. Notice of Destructions: We rely on the software to accurately identify those documents/folders/boxes that are eligible for... more»
Many users have expressed that it is too hard to find what they are looking for. I’m not sure that the functionality can be improved. Most of this issue is due to user training and the users not using the system every day. Enhancing the full... more»
Unix&SAN team lead at a financial services firm with 501-1,000 employees
Jun 30 2017
What do you think of Commvault?
Improvements to My Organization
We have covered all our important applications by backup policy and ensure that application owners are aware, how data is backed up and what RPO is expected, as well as cost of such backup implementation.
• Valuable Features
A wide range of application-specific agents with very flexible options related to backup, recovery and data management. Also, pretty we
• Room for Improvement
Mostly controls, visibility, cost allocation. Other general features like backup protection (via multiple copies), storage optimization (like compression/deduplication, tape refresh etc.) were in place before we switched to CommVault.
• Stability Issues
Previously, with versions 8 and 9 yes. But starting from version 10 there were no major issues.
HPE Content Manager 9, and its predecessors, is an excellent EDRMS with a strong emphasis on record lifecycle and compliance with government standards. It provides unparalleled storage and search capabilities, and is an invaluable tool to... more»
Currently in development is a web client version of the software, doing away with the need to deploy full software clients to staff PCs. This web client requires more refinement to be viable as a desktop client replacement.
Improvements to My Organization
Backups happen over night instead of 3 days. Storage for backups has been reduced by 60%.
• Valuable Features
The most valuable feature is the ability to backup over the dedicated Fiber Channel directly from SAN. There's no impact to the network or users.
• Room for Improvement
Bare-metal restore needs some work. It's not intuitive and seems to have been an afterthought.
• Stability Issues
We've had no issues with stability.
• Scalability Issues
As we have used and scaled out the product SQL integration with the companies automated scripts proved to be a challenge. The Work Flow feature is your only solution and therefor you end up with a mix of scripts then relying on the products work flow to run and return expected results...
The mobile version of exchange keeps getting better as the product develops and synchronizes with today's latest mobile hardware. Security wise this gives local administrators control over these devices if stolen or lost. The Exchange Toolbox... more»
I would have to say the biggest improvement is communication. Communication is a big factor in any business. Email allows us to have history on communication and real time communications. Shared calendars are a great way to reserve rooms and... more»
The issue with Exchange has always been storage. Users by nature do not like to delete anything and it shows. So we have to create local polices to counter this issue and possibly 3rd party software to properly manage archiving for the users.... more»
There are a lot of good features. Here are some of them: * Capacity-based licensing * A very stable and scalable platform. * Relatively easy to use GUI * You can protect/backup virtually any kind of data from virtually any corporate type... more»
Since our corporation is big, it was really difficult to back up specific data types, manage admin roles, have true visibility of where my data was stored and whether it was effectively being backed up. Now, I know where my backup data is. I... more»
The product offers many features and functionality. A few of my favorites include: * Integration with Microsoft Office (Word, Excel, Outlook), allowing for streamlined archive of business documents. * Retention Schedule allows us to... more»
One of our prior products required all records to pass through our Records team to be added to the repository. Thanks to the Microsoft integration, our users are empowered to check their records in as they are created, saving both time and... more»
The most valuable features are retention and additional field options. Retention is important because we need to know when records are due for destruction for compliance. The ability to add our own user-defined fields allows us to modify this... more»
Records Management Consultant at a government with 501-1,000 employees
Mar 02 2017
What do you think of Micro Focus Content Manager?
The product is valuable generally due to its wide use and acceptance in the public sector in my region. The skills and knowledge are transferable. Many associated products offer OTS integrations.
• Improvements to My Organization
Some of the tools are useful for sharing information; however, organizational culture inhibits records management compliance and TRIM acceptance, in general, is low.
• Room for Improvement
It has extensive configuration restrictions for administrators and file extension limitations. Clunky in look and feel.
• Use of Solution
I have been using it for approximately seven years over different versions.
• Stability Issues
We had regular and different experiences related to user profiles and control over client product.
Over 25 years experience in IT Network Engineering of which 10 years of MS Exchange Administration along with Symantec Enterprise Vault archiving solution.
8 years experience installing, configuring and supporting Symantec Enterprise Vault 8.0, 9.0 and 10.
ASC (Authorized... more>>