We performed a comparison between OpenText Silk Test and Sauce Labs based on real PeerSpot user reviews.
Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Test Automation Tools."The major thing it has helped with is to reduce the workload on testing activities."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"A good automation tool that supports SAP functional testing."
"The statistics that are available are very good."
"The feature I like most is the ease of reporting."
"It offers the single best solution for integrating deep automated browser testing in a CI/CD pipeline."
"It has significantly enhanced our testing accuracy by approximately 50%."
"Easy to integrate with the other platform for tracking purposes."
"The most critical thing is that this software aligns with our Agile and DevOps way of doing things. It integrates with kickoff scripts through DevOps."
"As stated earlier we use Sauce Labs for a combination of automated testing and manual testing. Therefore the most useful features are the ability to run the functional automated tests via a Sauce Labs tunnels which allows access to applications in our internal network. The second most useful feature is the manual side."
"There is a huge amount of open source, community provided resources."
"The most valuable feature is the ability to easily test multiple browsers and versions, as well as off-loading our local environments using the SauceCloud."
"Allows us to do JIRA Cloud and BambooHR Integration."
"The pricing is an issue, the program is very expensive. That is something that can improve."
"The solution has a lack of compatibility with newer technologies."
"They should extend some of the functions that are a bit clunky and improve the integration."
"The support for automation with iOS applications can be better."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."
"Could be more user-friendly on the installation and configuration side."
"Sauce Labs' dashboard could be improved by adding more filters and allowing more customization options. There was one instance where the dashboard on the Sauce Labs UI didn't meet our requirements, so we had to use the Sauce Labs API to create some apps and dashboards on our own. The API endpoints could be a little more robust and customizable."
"Sometimes pasting text while using "text object" does not seem to work, and it slows down testing times quite a bit."
"An image comparison would be a nice feature to include in the Sauce Labs product."
"I may not know what should be improved on the platform, but I think it could offer a greater variety of testing solutions. I know there might be competing solutions that cover more things I'm unaware of, and it could expand a bit more. We've done a lot of automated testing scenarios, and that's all the rage these days, so I think Sauce Labs could look at potential ways to improve and cover other scenarios."
"The one issue I have is the 14-day trial that a new user gets for free. I understand the concept of the trial period; however, I think this could be revamped to a free 30-minute run time every few months or after a significant update once the trial period has ended."
"The testing process is difficult. I need to prove the complete competency of the tool, and I am finding that challenging."
"The Jenkins Sauce OnDemand plugin could have more options available to tap into more of the custom capabilities Sauce Labs actually supports."
"Every time that we run scenarios where we need to discover the geolocation of our customers, by default it shows as Palo Alto, California. That's a problem for us and we need a workaround for those cases... It would be helpful if we could enter a latitude and longitude into Sauce Labs configuration and say, "When you run a virtual Chrome device or an iPhone, make this your default location. Then, provide me that device so I can run my scenarios," because we have stores in different regions across the United States."
Earn 20 points
OpenText Silk Test is ranked 24th in Test Automation Tools while Sauce Labs is ranked 13th in Test Automation Tools with 112 reviews. OpenText Silk Test is rated 7.6, while Sauce Labs is rated 8.8. The top reviewer of OpenText Silk Test writes "Stable, with good statistics and detailed reporting available". On the other hand, the top reviewer of Sauce Labs writes "Robust documentation, helpful support representative, good licensing model". OpenText Silk Test is most compared with Selenium HQ, OpenText UFT One, OpenText UFT Developer, Apache JMeter and froglogic Squish, whereas Sauce Labs is most compared with BrowserStack, Perfecto, LambdaTest, OpenText UFT One and Katalon Studio.
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