We performed a comparison between OpenText SiteScope and Prometheus based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's easy to template standard monitoring configurations, and automate monitoring configuration."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"Infrastructure monitoring is the most valuable feature."
"The most valuable feature of SiteScope is its infrastructure monitoring."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"The most valuable features of the solution are metrics scraping capabilities and the open source community and support."
"The most valuable feature is that we can receive information in different formats."
"It is a stable solution...Based on the feedback I have received from my colleagues in our company's IT department, the setup phase of the solution is relatively easy."
"The solution helps us to scale our products and services, and it helps me by gathering those metrics."
"The most valuable feature of Prometheus is its ability to collect metrics."
"The product has an easy-to-understand interface."
"The sky is the limit because the solution is a flexible open box that can be used vastly to do anything you need to monitor applications."
"Prometheus is an open-source product that helps mold and improve it per our requirements. It is a lightweight solution that gives you many different metrics you can use in your application. The product offers complete granularity of your infrastructure. It integrates seamlessly with other tools like Grafana, which offers dashboard visibility. Prometheus is an extensively used product. I haven't seen any organization that is not using it."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
"More out of the box Cloud integration and capabilities."
"It should improve its integrations with various tools, especially service management tools."
"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."
"It may lack some features other products in the category have like more detailed transaction tracking."
"A slight alteration to the user interface should be made to increase efficiency and streamline the process. Currently, we are utilizing Prometheus to gather and compile metrics and then utilizing Grafana to display them in the form of a graph. However, I believe that Prometheus has the capability to handle both of these tasks on its own, with perhaps the addition of a supplementary plugin. By doing so, the need for utilizing two separate applications will be eliminated."
"Lacks the ability to clusterize."
"The solution's error handling part could be improved."
"The scalability must be improved."
"The product must improve its documentation."
"The setup could be made easier for new users because it requires a bit of advance knowledge or experience."
"The interface is not particularly user-friendly and that could be improved."
"One potential area for improvement would be fixing the occasional glitches and bugs."
OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews while Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews. OpenText SiteScope is rated 7.6, while Prometheus is rated 8.4. The top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". OpenText SiteScope is most compared with Dynatrace, SCOM, AppDynamics, BMC TrueSight Operations Management and Splunk Enterprise Security, whereas Prometheus is most compared with Azure Monitor, New Relic, Dynatrace, Sentry and AWS X-Ray. See our OpenText SiteScope vs. Prometheus report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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