We performed a comparison between Dynatrace and OpenText SiteScope based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Helps us to see the troubleshooting points or what is hiccuping. This is where we go. We reboot, fix it, or do whatever it takes for it to be taken care of."
"I like the full-stack agents, the Oneagents, and the futures dynamic."
"Provides bespoke dashboards and reports which help our business to grow."
"24/7, all transactions: The fact that every transaction is captured gives us the possibility of acting on every exception. But it also shows us what happens when everything works well, so we can compare it with the moment something goes wrong."
"Dynatrace has the most features compared to other products we looked at."
"We enabled UEM for all of our applications. This allows us to see exactly what the client is experiencing."
"The stability for the solution is pretty solid overall."
"Often, we are busy working on other tasks when something goes wrong with the site. Getting timely alerts is very important to our needs as a business."
"Infrastructure monitoring is the most valuable feature."
"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."
"This solution needs better support for security and monolithic batch processes."
"I would like to see Dynatrace be more user-friendly. Sometimes there are too many options to use from, which is good, but it can become confusing on how to proceed."
"If there was something that could be done at a local developer's station, something like, "Hey, here's a hint, this thing looks like it might not be optimized," or the like. I think more development features, to hedge that performance would be good."
"Enterprise application monitoring for synthetic, as is, only captures http/https transactions."
"It would be nice if there were a way that it could be made simpler, given the complexity of the things that we're monitoring."
"Needs support for more technologies."
"It does not have mature enough dashboards."
"A role-based view and a Python monitoring tool would make a simple user interface more usable."
"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."
"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."
"They should provide more templates for new vendor devices."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."
"It could be more reliable using a database repository instead of a log repository."
"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."
"It may lack some features other products in the category have like more detailed transaction tracking."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews. Dynatrace is rated 8.8, while OpenText SiteScope is rated 7.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas OpenText SiteScope is most compared with SCOM, AppDynamics, Prometheus, BMC TrueSight Operations Management and Splunk Enterprise Security. See our Dynatrace vs. OpenText SiteScope report.
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Hello,
Just to add to some of the comments regarding dynaTrace. So far those are all correct. I just want to add, dynaTrace also has the capability to perform agent-less monitoring as well. Some of the things we used SiteScope for (url monitoring, log file monitoring, etc.) we were able to transition into dynaTrace allowing us to get rid of SiteScope altogether due to it's ability to develop custom plugins which allows you to really do a lot of extra things that aren't available out of the box which I take advantage of everyday.
Thank you very much to one and all.
Sorry, don't really have a lot of exposure to either of the products.
Mark,
Sitescope is a bottum up (technical) monitoring tool. It is agentless. Advantages: 1) with a user account/password you can monitor your systems so a fast realization of technical monitoring. 2) you don't have to install an agent (prevent the "not invented by us syndrome" most admins have 3) it provides out of the box monitors for different technologies. You don't have to develop scripts first to enable monitoring 4) it's a perfect tool for setting up performance tests fast, it integrates in Loadrunner (this means that doing analysis is not delayed by importing technical metrics from other parties) 5) you can work independant from other silo's during performance tests. 6) history of metrics. Disadvantage 1) If there is no connectivity between Sitescope and the monitoring object there is no data collected 2) it samples, just like any other monitoring tool and so you miss the reason of time outs.
dynaTrace: is a 3 rd gen diagnostic tool. It's approach is the end user experience (top down approach). So it measures each individual session of each individual end user across the chain and measures where the response times is consumed. From that point you can drill down into the application layer where Sitescope is not able to do any monitoring at all. Sitescope only reaches the OS and Middleware layers, not the application layer. By drill down I mean: into the application code. You know exactly which application code is due to latency, which database calls are executed (SQL query) how many times and how that is related to the overall response time. Since version 5.5 you could also hook up technical metrics like the Windows Resource Counters, Websphere PMI metrics etc. So there is some overlap with Sitescope. dynaTRace is used to deploy across your DTAP and provides one reference point: the end user. There is no fingerpointing/blame game anymore: it gives you 100% grip and control, also in (synmchronous) messaging environments like Tibco. Besides the diagnostic functionality it embodies the ultimate monitoring maturity stack (BAM, Passive Monitoring, Active Monitoring, Technical Monitoring, Logfile monitoring). Minimal instrumenting, it doesn't sample in contradiction to AppDynamics. Besides Java and .NET, an ADK is available to build a custom Agent. Also a z/OS mainframe agent is available. Since version 6.0 (latest version) you can also import Wireshark measurements. dynaTrace hooksup with Gomeze SaaS (Active Monitoring outside customer premises) and DC RUM (Passive monitioring on customer premises infra)
With dynaTrace you save a lot of money regarding the required test cycles to find the root cause. With Sitescope the risk is bigger
It depents on what you customer's demand is: 1) Do you want to monitor only? 2) Do you want to monitor and solve the problem? 3) Is it part of Continuous Delivery?
If 1) there are other alternatives available (Open Source Graphite)
If 2+3 ) dynaTrace
Hi,
SiteScope is an agentless Infrastructure monitoring tool. It has a wide range of monitoring capabilities including Server,DB’s,Middleware,Network and application’s as well. Its very easy to deploy & configure.
Dynatrace is more application level monitoring. Its an agent based solution for java & Net applications. Its able to monitor transactions at thread level with deep drill down capabilities.
The solutioning will be based on the monitoring requirements, scope, cost & scalability.
Thanks,
Raj
The solutions have different purposes. I think it's better to summary both of them.
The HP SiteScope is a tool to monitor infrastructure components without agents. It monitors availability and some performance metrics of infrastructure elements. The metrics can be visualized by service model, so you can see which components are being affected.
dynaTrace monitors the application performance through agents. Applications developed by Java, .NET and PHP and also mobile applications are instrumented by the agents and monitored automatically. The monitoring covers 100% (all) transactions, providing traceability and point the problem. dynaTrace accelerates the troubleshooting, monitors end user experience, increase the collaboration between teams (dev, QA, prod, architectures), monitors business transaction effetivelly and also monitors infrastructure elements.
Regards,
Monica