"The follow-up surprised me. Making sure that I am happy with what I have gone to them on. They will call after I have made changes and verify that I am happy with the changes that I did have to make. If it did not fix the complete problem, they go back over it until I am satisfied."
"It's very secure, because it's a legacy application."
"Once automatic IPL has been defined, anyone can perform an IPL with very little intervention. We know that all of the components will be started correctly."
"With the automation pieces we can bring this region up or take this region down, and it allows us to always meet our time critical requirements."
"The documentation is simple, easy to follow, and use. A limited, first-time systems programmer can do it, in that it is out-of-the-box almost functional."
"It alerts the operators when it is time to repair the communications and the IPLs."
"The performance of it is beyond exceptional. It is probably one of the best products that I have ever worked with. It is easy to use, comprehensive, and can perform almost any task you need it to."
"Stability is probably the best out-of-the-box. Put it in, set it up, and you leave it alone. It works wonderfully."
"Ability for system diagnostics"
"The scalability is absolutely fine."
"We have not had any major issues in approximately 15 years."
"I use most of the SMS space management extensively, but also the features that enable me to look at dumps and different dataset allocations to the system, and performance data from the queueing and delays."
"Between the tech support and the person I was working with, they have been extraordinary."
"I also really appreciated all the work that everybody did to get it functional for JES3, and they continue to do so, even though IBM said they are going to do away with JES3."
"It is easy to see if anything is wrong. The queues on the system are fast, and it is very intuitive to locate something."
"Thresholds with alerts are valuable, enabling us to fix a problem before it has an impact."
"Some of the command sequences are too long."
"The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented."
"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."
"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."
"Scalability is zero. It cannot be scaled because of its age."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."
"The reason sometimes it is not stable, we do not have the expertise to write the script."
"The things that I would think about would be in relation to JES3. However, I don't know if they'll be able to do much more with that because I don't know how much longer IBM is going to be supporting JES3. So I can understand not doing additional development. But if I were to suggest something it would be the JES3 initiators, the JES3 queues."
"It confuses a lot of people because there are so many features, but when they see me bouncing around they say, "I didn't know it did that, I didn't know it did that." It takes a long time to find all the different features that are available."
"They are already working on improvements. One of them is the operational intelligence, which is a lot of stuff I am trying to learn and work on right now, which SYSVIEW reports to that all the system things which are going on."
"We are using Datacom as the database system, so maybe a little bit more integration with that."
"The documentation, like installation guides and stuff, put it all in one place."
"If a unit of work ID is associated with a CICS, a DB2, and a MQ transaction, and having that capability correlate to those different technologies via one business application transaction which would be beneficial."
"The documentation format could be better. I noticed with the last release that all of the manuals were bundled into one. It used to have a separate installation guide, user guide, etc."
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OPS/MVS Automation Intelligence is ranked 6th in Mainframe Management while SYSVIEW Performance Intelligence is ranked 5th in Mainframe Management. OPS/MVS Automation Intelligence is rated 9.4, while SYSVIEW Performance Intelligence is rated 8.8. The top reviewer of OPS/MVS Automation Intelligence writes "The ability to use command rules is great when our operators have repetitive tasks, but we'd like to automate off of different highlighted messages without actually knowing what the message is". On the other hand, the top reviewer of SYSVIEW Performance Intelligence writes "Applications see what's wrong with a transaction and make corrections". OPS/MVS Automation Intelligence is most compared with BMC MainView, IBM Tivoli OMEGAMON, BMC TrueSight Operations Management and SCOM, whereas SYSVIEW Performance Intelligence is most compared with IBM Tivoli OMEGAMON, BMC MainView, ASG TMON and BMC Automated Mainframe Intelligence.
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