We performed a comparison between BMC TrueSight Operations Management and OPS/MVS Automation Intelligence based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring."It works irrespective of the operating system we’re running."
"It is very helpful to be able to apply rule-based routing to alerts."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"It is a scalable solution."
"We can verify uptimes as another source of keeping devices in compliance."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"OPS/REXX is valuable because it allows us almost unlimited flexibility in automating our system."
"I can and interrupt what's going on, bring a job down if I need to, and bring it back up."
"It reduces the number of repetitive motions required by a human to respond to the system."
"The follow-up surprised me. Making sure that I am happy with what I have gone to them on. They will call after I have made changes and verify that I am happy with the changes that I did have to make. If it did not fix the complete problem, they go back over it until I am satisfied."
"Valuable features include: SSM, which provides for orderly startup and shutdown; OPSLOG, which enables filtering by message-id, and/or jobname(s); Rules, as OPS/REXX interface streamlines deployment, interfaces easily with JES2 and z/OS."
"Because we can define complex commands, the training of new operators is quicker. We can also put checks in place, that will prevent user errors."
"It allows us to respond faster to issues. If there are issues that come out, we're able to capture a message and alert somebody about it."
"Once automatic IPL has been defined, anyone can perform an IPL with very little intervention. We know that all of the components will be started correctly."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"The product must provide application or service monitoring features."
"The UI for the end users could be improved and more flexible than it is now."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"The pricing could be better."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"Scalability is zero. It cannot be scaled because of its age."
"The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into."
"The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented."
"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."
"Some of the command sequences are too long."
"The GUI interface could be improved, but that is coming. They are working on that."
"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."
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BMC TrueSight Operations Management is ranked 1st in Event Monitoring with 48 reviews while OPS/MVS Automation Intelligence is ranked 14th in Event Monitoring. BMC TrueSight Operations Management is rated 8.2, while OPS/MVS Automation Intelligence is rated 9.4. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of OPS/MVS Automation Intelligence writes "The ability to use command rules is great when our operators have repetitive tasks, but we'd like to automate off of different highlighted messages without actually knowing what the message is". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas OPS/MVS Automation Intelligence is most compared with BMC MainView, IBM Tivoli OMEGAMON and SCOM.
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