We performed a comparison between OpsRamp and vRealize Network Insight based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."
"We find the products seamless integration with Zendesk to be extremely valuable to our business."
"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."
"Predictive analysis is a valued feature."
"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."
"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful."
"Most features work fine."
"The technical support is fantastic, and they are fast to respond."
"The most valuable feature is the visualization. It's really handy to be able to classify network objects as with applications and see the interaction between them."
"Also, the ability to troubleshoot all the way across the NSX part of it to the physical and actually watch the packets go through and then see where the bottleneck is or where the interruption is. We run queries on the network flows within the application to find where they are in it and it graphically tells us how the packets are actually going through the system."
"I like being able to see the flows coming in and out of the product. In terms of monitoring network flows, we use it to verify whether or not different servers/applications should be communicating with each other."
"The solution helps reduce time to value, increase performance, provide deep visibility, and easily manage networks."
"We haven't had any complaints about the stability of the solution or heard of any issues. None of our clients have mentioned running into bugs or glitches. There haven't been crashes."
"The most valuable feture is NetFlow to help us understand how VMs communicate with each other over ports that are known and ports that are also unknown to us. Our company is a security company, so it's very important for us to know exactly which VMs are doing what at all times."
"We can see everything going on in NSX and get a good picture of our environment."
"It helps a lot because, until now, we didn't have the tools to figure out the micro level, VM-to-VM kind of traffic; that was not in the current environment. We could not figure out VM-to-VM communication from the other tools. This is the tool which gives us end-to-end transparency."
"Automation is currently quite complex and needs to be improved."
"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."
"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."
"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."
"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."
"OpsRamp cannot be scaled for big and large company deployments."
"An area of improvement would be application monitoring."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
"The solution can be improved by making it more compatible with other brands, allowing for better integration."
"If it had some kind of plugins with vSphere, more effective plugins with Horizon View or other VMWare products, if it had interconnectivity, I think it would be more effective than it is today."
"After you use it for a little while you become accustomed to it but the layout doesn't feel very intuitive. You have to dig around and find the exact place where you can find the information, where you can actually see your east-west traffic, etc. I would like them to bring that information more to the forefront, instead of having to find it."
"There are some random glitches in the Web UI, but they are usually pretty cosmetic in nature. I don't really seem to use any browser other than Chrome with it. I also get some weird errors from time to time on the hardware NetFlow Collectors, where it doesn't sync data."
"In a very general way, I would like to see an improvement in interoperability with third-party product, from other vendors."
"I would like to see more reporting features, more dashboards."
"There's enough information there, especially in the visualizations, but I would love to see this in a kiosk mode, where I could have a dashboard for interested stakeholders to see and appreciate what's going on. Then, moving on to a more practical level for our Help Desk, our operations team could benefit by seeing, in real-time, a visual view of the network."
"Support could be much better."
OpsRamp is ranked 18th in IT Infrastructure Monitoring with 10 reviews while vRealize Network Insight is ranked 24th in IT Infrastructure Monitoring with 44 reviews. OpsRamp is rated 7.8, while vRealize Network Insight is rated 8.6. The top reviewer of OpsRamp writes "Automates Azure resource monitoring and inventory management but slow with real-time patch status ". On the other hand, the top reviewer of vRealize Network Insight writes "Provides deep analytical insights and makes migrations efficient with dependency mapping". OpsRamp is most compared with ServiceNow IT Operations Management, Datadog, SolarWinds NPM, LogicMonitor and Moogsoft, whereas vRealize Network Insight is most compared with ThousandEyes, NETSCOUT vSTREAM, VMware Aria Operations for Applications, AppNeta by Broadcom and Zabbix. See our OpsRamp vs. vRealize Network Insight report.
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