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Oracle Customer Hub vs Oracle Data Relationship Management comparison

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Featured Review
Arnold-Miranda
Its functionality and performance are adequate but it provides a single source of truth for customer data
The intent of this platform is to provide a single source of truth for customer data. To some extent, this has been achieved. Any customer MDM... Read more →
Anonymous User
Extremely flexible tool that can be customized to meet business needs
With this application, if data was entered manually with a system whose data we migrated onto the DRM system, we can automate 90% of that manual... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It provides a single source of truth for customer data."

More Oracle Customer Hub Pros →

"The most valuable feature is the ability to use JavaScript in formulas."

More Oracle Data Relationship Management Pros →

Cons
"OCH has adequate functionality and performance to serve a group customer master."

More Oracle Customer Hub Cons →

"When we moved to the cloud, it was extremely complicated."

More Oracle Data Relationship Management Cons →

Ranking
1st
out of 3 in Customer Data Integration
Views
5
Comparisons
3
Reviews
0
Average Words per Review
0
Rating
N/A
11th
out of 23 in Master Data Management (MDM) Software
Views
525
Comparisons
328
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
CDH Customer Hub, Siebel Universal Customer Master, Siebel UCM
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Oracle
Oracle
Overview
Oracle Customer Hub is a customer data integration (CDI) solution that enables organizations to centralize information from heterogeneous systems, creating a single view of customer information that can be leveraged across all functional departments and analytical systems.

Oracle Data Relationship Management helps proactively manage changes in master data across operational, analytical, and enterprise performance management silos. Users may make changes in their departmental perspectives while ensuring conformance to enterprise standards. Whether processing financial or analytical information, Oracle Data Relationship Management delivers timely, accurate, and consistent master data to drive ongoing operational execution, business intelligence, and performance management.

Sample Customers
Industrial Bank of Korea, Elsevier B.V., Posco, The Church Pension Group (CPG), Pella Corporation, Agilent, Zebra Technologies, Donaldson Company Inc.
MTN, SITA
Top Industries
No Data Available
VISITORS READING REVIEWS
Financial Services Firm22%
Computer Software Company16%
Retailer8%
Manufacturing Company8%
Company Size
No Data Available
VISITORS READING REVIEWS
Small Business16%
Midsize Enterprise21%
Large Enterprise63%

Oracle Customer Hub is ranked 1st in Customer Data Integration while Oracle Data Relationship Management is ranked 11th in Master Data Management (MDM) Software. Oracle Customer Hub is rated 6.0, while Oracle Data Relationship Management is rated 9.0. The top reviewer of Oracle Customer Hub writes "Its functionality and performance are adequate but it provides a single source of truth for customer data". On the other hand, the top reviewer of Oracle Data Relationship Management writes "Extremely flexible tool that can be customized to meet business needs". Oracle Customer Hub is most compared with , whereas Oracle Data Relationship Management is most compared with SAP Master Data Governance, Microsoft MDS and Informatica MDM.

We monitor all Customer Data Integration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.