Most Helpful Review | |||
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We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pricing and Cost Advice | |
"This is definitely an expensive product compared to others on the market." | Information Not Available |
Use our free recommendation engine to learn which CRM solutions are best for your needs. 456,719 professionals have used our research since 2012. | |
Ranking | |
Views 1,253 Comparisons 881 Reviews 2 Average Words per Review 196 Rating 7.0 | Views 27 Comparisons 12 Reviews 0 Average Words per Review 0 Rating N/A |
Popular Comparisons | |
![]() Compared 25% of the time. ![]() Compared 21% of the time. ![]() Compared 12% of the time. ![]() Compared 9% of the time. ![]() Compared 6% of the time. | |
Also Known As | |
Oracle RightNow | |
Learn | |
Oracle | WORKetc |
Overview | |
Oracle Service Cloud, part of the Oracle CX Cloud Suite, is a cloud-based, omnichannel solution that captures a 360-degree view of every customer in a dynamic and unified agent desktop. Oracle Service Cloud’s innovative approach is driven by knowledge, automation, and evolving customer interaction channels, simplifying every service experience for service administrators and customers alike. By helping to differentiate your organization's service experience, Oracle Service Cloud delivers measurable business impacts across all industries. This flexible and scalable platform includes:
For more information visit https://cloud.oracle.com/en_US/service-cloud | WORKetc is the one cloud app solution for managing your business from end to end, whether you're at work, at home, or on the road. With integrated CRM, project management, billing, time tracking, help desk, and more, WORKetc gives you a complete bird's eye view of the entire customer lifecycle -- from finding your customer all the way to providing post-sales support. Forget the hassles and costs of switching between and subscribing to half a dozen different apps. WORKetc is the one software solution for your entire business. |
Offer | |
Learn more about Oracle Service Cloud | Learn more about WORKetc |
Sample Customers | |
Pacifico Seguros Generales, Elsevier B.V., Madison Area Technical College, Bigtree Entertainment, Pvt. Ltd., HM Land Registry, Walmart Stores Inc., MakeMyTrip Ltd., Orbitz Worldwide LLC, Big Fish Games Inc. | Information Not Available |
Top Industries | |
Computer Software Company51% Comms Service Provider10% Manufacturing Company6% Marketing Services Firm5% | No Data Available |
Company Size | |
Small Business47% Midsize Enterprise13% Large Enterprise40% | No Data Available |
Oracle Service Cloud is ranked 4th in CRM with 2 reviews while WORKetc is ranked 51st in CRM. Oracle Service Cloud is rated 7.0, while WORKetc is rated 0.0. The top reviewer of Oracle Service Cloud writes "Scales well and is fully managed by Oracle, but the user experience needs to be improved". On the other hand, Oracle Service Cloud is most compared with Siebel CRM, Oracle CX Sales, Vlocity, Microsoft Dynamics CRM and Salesforce Service Cloud, whereas WORKetc is most compared with .
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