We performed a comparison between Planview AgilePlace and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, GitLab, Atlassian and others in Enterprise Agile Planning Tools."We use the board and card hierarchies in terms of sprints so that we can see if we have cross-functional teams that are working on the same projects together, especially when projects have dependencies. The parent-child relationship within cards is really nice so that we can see what kind of dependencies there are when we're trying to get projects finished."
"The transparency that it brings is valuable. I like to look at things from all angles, and sometimes, flip chart paper on a wall and sticky notes are better than something on a screen, but the way they've made it accessible from all points for anyone within an organization is great. As a project management guy, sometimes, you have to force people into new environments where they have to see what you're talking about. Any screen is a barrier, and people got to get into the screen. How do you know they do? You don't necessarily know, but you are getting around that barrier with a countermeasure of making it accessible to as many as possible. So, everyone can jump in there and see everything. It is fully transparent, and I like that. This is one thing that helps."
"Using the tool seems to save time versus trying to do things in a regular manner. It is highly collaborative; everybody can see things in one place. It is a highly functional, but pretty simple tool. That is hard to find: A tool that has a lot of functions, but is also simple."
"LeanKit is amazing when it comes to getting answers about a given card's status. That's one of the biggest takeaways that we've had. The status is right there on the board. Everybody can see it. You just click on it and it gives you everything that you need to know, especially the comments feature because it gives us a timeline of updates. We use that a lot where we write a comment on the card and then we can see and track progress as we move it across the board."
"People found the ability to set up different lanes and the ability to see where they're within the progress most valuable. They can use different colored cards or sticky notes, and then they can separate out which cards belong to a department or the initiative they're working on. They can filter who's working on it, and I've got good feedback about that."
"Adoption across stakeholders and visibility have been the biggest success for us with LeanKit."
"I would say it's highly scalable. LeanKit can scale across the enterprise easily. Every business could probably find a use case for leveraging LeanKit."
"Every feature is valuable. LeanKit is a Kanban-based tool where you have a visual interface that you can use to create various cards and to create boards to house those cards. You can create a board for managing project work. You can create a board to do PI planning. It is pretty close to the agile way of doing business."
"The solution is scalable."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete."
"It's a very complete solution."
"The interface is extremely user-friendly."
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"The integration with the Enterprise One product is probably an area for improvement. It's not really broken. It's just that it is such a handy tool and a great way to visually manage things. There is a very limited hookup/integration between Enterprise One, which is the master Planview tool, and LeanKit. While they are looking at this on their roadmap, it definitely needs to happen. There is a lot of opportunity there."
"The ability to report on customizable fields and third-party extensions needs improvement. I'd like to see more of those being able to be used. I don't know how that works for Planview, but just getting a little bit more added there would be nice."
"Our overall impression of Leankit has been very positive, however, our experience with the JIRA integration into our Leankit boards was much harder than we anticipated and that could be improved by simplifying it somehow."
"We are a 750-employee company, so we got lucky that our board approved the kind of funding we needed for the solution. But, LeanKit probably needs to reduce its pricing."
"Being able to track actual time on cards or sprints, instead of using just the planned start and stop date, would also be useful. I would like to see something like JIRA has with actual sprint starts and stops."
"They have a feature called Instant Coffee. It was in the beta phase. They released it from beta, and now, it is a legit thing. We were in the pilot here. I liked the idea of Instant Coffee, and I like how it is integrated, to some degree, with LeanKit, but I have two big rocks to throw at them on this. The first one is that Instant Coffee does not save your work very well in terms of saving it in formats that you can then go back and edit as Visio would. It leads to the next point, which is, we're not really clear on what they're trying to do with Instant Coffee. I feel that they're trying not to reinvent Visio, Miro, and other software programs out there that do mapping, visual diagrams, etc. Miro is fantastic in that regard. I gather they're not trying to reinvent Miro, but it sure would be nice if it had more aspects of Miro in it, such as being able to draw arrows and write on them on the top."
"The biggest improvement would be the API and data connections and making the data more accessible or quicker to access. One of our team members has brought up actual-time tracking on a card as a potential improvement. They had an interest in knowing how long a specific card had been worked on by a specific user or somebody that was assigned to that card. But there's not really a way for them to start and stop a time that they were actually working on it, except for if we created a different lane and they dragged it into the lane and then stopped using it in the lane."
"There's room for improvement with the Instant Coffee feature. There are other businesses that have been interested in leveraging a virtual whiteboard or sticky note capability and how Instant Coffee was developed has not met the mark."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"The user interface could be more modern."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"A major improvement we would like to see is definitely around agile management."
"Dashboard interface is limited functionally and not very user friendly"
"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex."
"The solution needs a few things in terms of resource management."
"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."
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Planview AgilePlace is ranked 11th in Enterprise Agile Planning Tools while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. Planview AgilePlace is rated 9.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Planview AgilePlace writes "Gives us visibility into projects and enables users to leave comments on different projects". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Planview AgilePlace is most compared with Jira, Microsoft Azure DevOps, Jira Align, Rally Software and JIRA Portfolio, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet.
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