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Top Review
Find out what your peers are saying about Prisma Access by Palo Alto Networks vs. Zscaler SASE and other solutions. Updated: September 2021.
542,267 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable feature for us is the DNS-based protection.""It analyzes the domain security helps us implement the securest policy.""The weekly reportings are great. The investigation is super and the application management is equally great.""It's very stable, reliable and does its job.""What we like most is security and how easy it is to integrate with other appliances.""Provides dependable DNS monitoring of external devices.""The initial setup is very easy and takes only a few minutes.""Helps block personal email accounts."

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"The most valuable feature is the zero-trust part of this solution.""The most valuable feature is the ability to join your network and provide access through the VPN.""It's great that we can make sure a machine meets the minimum requirements before users are allowed to log in.""The users can securely access any cloud data centers or cloud platforms. In terms of the features, it has all the features that Palo Alto Next-Generation Firewall has. It is also very stable and scalable.""The scalability of the solution is excellent.""There are plenty of features this solution provides and the most valuable would be the complete security protection we are receiving. We are provided with similar security that the Palo Alto AWS solution has. This includes features such as a firewall and machine learning AI.""It's much faster and more secure than legacy solutions. It is also quite stable and scalable as well. We are able to see all the traffic in one place.""Security is absolutely spot-on, really top-notch. It's the result of all the components that come together, such as the HIP [Host Information Profile] and components like Forcepoint, providing end-user content inspection, and antivirus. It incorporates DLP features and that's fantastic because Prisma Access makes sure that all of the essential prerequisites are in place before a user can log in or can be tunneled into."

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"The scalability of the solution is great.""I like its ease of use. It has a single pane of glass for the ZIA and ZPA pieces. It is very manageable. It is also very easy to deploy for secure access, and it gives half-decent coverage for visibility in terms of what the users use and what data is being proxied through the access gateway.""The most valuable features of this solution are the CASB solutions, which is protecting their Office 365."

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Cons
"This solution does not give us full, 360-degree protection.""I would like to see integration with SecurNX in the future.""The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached.""It has happened in the past that Cisco Umbrella has denied us access to secure websites.""In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella.""They need to improve analytics so they report on more of the specifics of user activity.""Missing a real data leakage prevention solution.""Data reporting could be improved."

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"The cloud setup is straightforward, and the onboarding process is much better, but the on-premises initial setup is slightly complex.""Better integration with the MDM solution would be useful.""The solution needs to be more compatible with other solutions. This is specifically a problem for us when it comes to healthcare applications. They have proprietary connection types and things of that nature that make compatibility a challenge sometimes.""When it comes to the VPN, it uses the global protect VPN functionality to connect remotely, but it has a feature limitation for assigning multiple IP sub-links to different user groups. It would be much better if we are able to assign the current IP blocks for the sub-links based on the user groups.""There is some particular traffic that the security team wants to filter out and apply their own policies and they cannot.""There can be some latency issues with the solution that should be improved.""It would be nice to manage Prisma Access through the cloud instead of through Panorama. You can use the cloud version to monitor Prisma Access, but it doesn't have all the features yet, and it's not 100% done.""It's not really Prisma's fault, but when you try to create exceptions you don't really have those abilities. You cannot say, on the management platform, "Hey, for these users I want to create these exceptions." That is one thing that I have gotten some complaints about, and we have faced some challenges there."

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"There are latency issues with the solution. They are small, however, they are there when you compare it to other vendors.""It has massive room for improvement. The Zscaler product itself is okay, but it doesn't give enough granularity for us as an organization to stipulate rules or processes, especially for data-driven services. For instance, we can stick on SSL inspection, but it's just a click box. It doesn't allow us to go any further into the detail of the SSL inspection. We also can't pull it out without having an additional logging server. It just doesn't give us enough granularity. They should give us more control over the interfaces because it is all backend. They weren't very open to discussing their backend architecture with us in terms of their own data centers. They can maybe a little bit more open about what components are there and how the backend infrastructure works alongside Zscaler. Its licensing can be better. Some of the additional licensing costs are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Their support should also be improved. I initially had a consultant from Zscaler for its deployment, but the support that I had throughout the deployment of the project wasn't the best.""The interface needs a bit of work."

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Pricing and Cost Advice
"I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month.""Cisco uses subscription models for the pricing and there are three subscription plans.""The licensing part for Umbrella is really flexible.""There are three models for licensing with different feature sets.""I think it's worth the money.""The price of Cisco Umbrella is a little higher than similar solutions, like Gateway.""The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower.""There is a subscription cost."

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"This is not an expensive product and everything is included with one license.""Prisma Access is a little bit expensive.""The solution requires a license and the technical support has extra costs. The licensing model could improve.""The price has been good for the ROI during these difficult times for the cruise industry. There are no hidden costs; what the product offers is what you get.""It's pricey, it's not cheap. But you get what you pay for."

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"It has been relatively reasonable for what it does. Some of the additional license costs based on the advanced next-generation firewall functions are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Overall, the cost seems reasonable."

More Zscaler SASE Pricing and Cost Advice »

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Questions from the Community
Top Answer:  Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried.… more »
Top Answer: I like that it integrates with the infrastructure. I also like the kind of data and intelligence that's built-in. It… more »
Top Answer: The price depends on the use case, and it's a bit linear. But it depends on the customer's strategy and how Cisco plans… more »
Top Answer:  We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure… more »
Top Answer: There are plenty of features this solution provides and the most valuable would be the complete security protection we… more »
Top Answer: The solution requires a license and the technical support has extra costs. The licensing model could improve.
Top Answer: The most valuable features of this solution are the CASB solutions, which is protecting their Office 365.
Top Answer: It has been relatively reasonable for what it does. Some of the additional license costs based on the advanced… more »
Top Answer: The interface needs a bit of work. It could be a little more streamlined and more intuitive.
Comparisons
Also Known As
OpenDNS
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager
Learn More
Overview

OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided by OpenDNS increase the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.   

Prisma Access provides protection straight from the cloud to make access to the cloud secure. It combines the connectivity and security you need – and delivers it everywhere you need it.

For the last 30 years, networks have been connecting users to applications in the data center, which was surrounded by a secure perimeter to keep apps and data safe from the outside. But with applications moving to the cloud, IoT becoming more common, and users connecting from everywhere, network security is no longer able to solve the fundamental challenge of security and is instead adding significant complexity and cost.

Offer
Learn more about Cisco Umbrella
Learn more about Prisma Access by Palo Alto Networks
Learn more about Zscaler SASE
Sample Customers
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Siemens, AutoNation, GE, NOV
Top Industries
REVIEWERS
Financial Services Firm16%
Consumer Goods Company9%
Comms Service Provider9%
Educational Organization6%
VISITORS READING REVIEWS
Comms Service Provider27%
Computer Software Company26%
Financial Services Firm6%
Government5%
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider16%
Financial Services Firm7%
Manufacturing Company5%
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider22%
Financial Services Firm6%
Government5%
Company Size
REVIEWERS
Small Business39%
Midsize Enterprise26%
Large Enterprise34%
VISITORS READING REVIEWS
Small Business16%
Midsize Enterprise21%
Large Enterprise63%
REVIEWERS
Small Business18%
Midsize Enterprise36%
Large Enterprise45%
VISITORS READING REVIEWS
Small Business20%
Midsize Enterprise20%
Large Enterprise61%
No Data Available
Find out what your peers are saying about Prisma Access by Palo Alto Networks vs. Zscaler SASE and other solutions. Updated: September 2021.
542,267 professionals have used our research since 2012.

Prisma Access by Palo Alto Networks is ranked 4th in Secure Access Service Edge (SASE) with 8 reviews while Zscaler SASE is ranked 11th in Secure Access Service Edge (SASE) with 3 reviews. Prisma Access by Palo Alto Networks is rated 9.0, while Zscaler SASE is rated 8.4. The top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". On the other hand, the top reviewer of Zscaler SASE writes "Easy to deploy, use, and manage, but needs more granularity and control over the interfaces and better licensing and support". Prisma Access by Palo Alto Networks is most compared with Zscaler Private Access, Cisco AnyConnect Secure Mobility Client, Microsoft Intune, Cato Networks and Microsoft Azure VPN Gateway, whereas Zscaler SASE is most compared with Cato Networks, Cloudflare Access, Netskope CASB, Versa FlexVNF and Perimeter 81. See our Prisma Access by Palo Alto Networks vs. Zscaler SASE report.

See our list of best Secure Access Service Edge (SASE) vendors.

We monitor all Secure Access Service Edge (SASE) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.