IBM SevOne Network Performance Management (NPM) vs Rapid7 InsightOps comparison

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Executive Summary

We performed a comparison between IBM SevOne Network Performance Management (NPM) and Rapid7 InsightOps based on real PeerSpot user reviews.

Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM SevOne Network Performance Management (NPM) vs. Rapid7 InsightOps Report (Updated: April 2024).
769,599 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"One of the most valuable features is the graphs, which you can build instantly. I have used some open-source platforms in the past, but they are not as good. With SevOne, the sampling in the graph can be every few seconds, not just every few minutes, and that's really helpful. It's really fast.""Scalability. I have never had to worry about how to handle really big environments.""In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box.""The out of the box reports and workflows are pretty good and they meet our requirements well.""Flexible architecture: You can extend the system and its capacity by attaching another cluster pair.""The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough.""It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly.""The most valuable feature as of late has been the API integration with ServiceNow."

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"The ability to browse logs from multiple sources at the same time really speeds up root cause analysis.""We can save logs as plain text.""It has the ability to alert and track logs from different sources.""Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency.""The most valuable feature of Rapid7 InsightOps is the search functionality."

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Cons
"Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good.""The reporting of NMS is good, but it could be better.""One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development.""There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge.""The method of searching for SIP and the way to create the groups.""Software upgrades can be tricky is not easy.""You need to plan integrations. That has been the biggest bug with SevOne so far. For the things that SevOne pulls directly, those are easy to understand, modify, and put into the database. For things that need to use the Universal Collector or xStats, you need to plan that stuff well in advance.""We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."

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"Improvement is needed in the dashboard of InsightOps, especially for less technical users.""Since I used the beta, improvements are to be expected. The dashboard options could have been clearer, but I believe it is more a problem with the limited documentation available at the time.""There are a few things I would like to do with a few more complex queries which I am not able to do right now, because it is a SaaS solution.""The solution takes a little bit of time when we load the website for the first time.""Rapid7 InsightOps could improve by making the search query better. There are times when the search query is broken and it does not find anything."

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Pricing and Cost Advice
  • "Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."
  • "Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."
  • "It is inexpensive compared to other monitoring tools."
  • "Prices per license are not huge, but they exist."
  • "There are cheaper solutions available."
  • "The pricing has been fair."
  • "Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
  • "The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
  • More IBM SevOne Network Performance Management (NPM) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or… more »
    Top Answer:The tool is not expensive. We were able to negotiate with SevOne on pricing.
    Top Answer:The tool needs improvement in non-Cisco SD-WAN.
    Top Answer:Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency.
    Top Answer:Improvement is needed in the dashboard of InsightOps, especially for less technical users. Currently, it lacks clear guidance on icons and features, making it confusing for those with limited… more »
    Top Answer:Our clients use InsightOps for real-time monitoring of their IT environments.
    Ranking
    31st
    out of 95 in Log Management
    Views
    1,297
    Comparisons
    655
    Reviews
    4
    Average Words per Review
    1,421
    Rating
    8.5
    36th
    out of 95 in Log Management
    Views
    812
    Comparisons
    764
    Reviews
    4
    Average Words per Review
    386
    Rating
    9.0
    Comparisons
    Also Known As
    SevOne
    InsightOps, Logentries
    Learn More
    Overview

    The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

    Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

    For further information, please visit www.ibm.com/cloud/sevo...



    Rapid7 InsightOps is the next evolution of the Logentries log management technology, combining cloud-based log centralization with IT asset search to make log management fast and easy.

    As a cloud-based solution, InsightOps eliminates the need for managing and maintaining your log management technology. With a 5-minute setup, out-of-the-box analytics and visual search capabilities that eliminates the need to learn a new query language, InsightOps is the easiest log management solution available.

    To start a free 30-day trial of InsightOps, visit rapid7.com/insightops

    Sample Customers
    ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
    Trimble Navigation Limited
    Top Industries
    REVIEWERS
    Comms Service Provider37%
    Media Company11%
    Financial Services Firm11%
    Computer Software Company9%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Financial Services Firm15%
    Manufacturing Company12%
    Retailer5%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm11%
    Energy/Utilities Company9%
    Real Estate/Law Firm6%
    Company Size
    REVIEWERS
    Small Business7%
    Midsize Enterprise11%
    Large Enterprise81%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    REVIEWERS
    Small Business60%
    Midsize Enterprise20%
    Large Enterprise20%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise16%
    Large Enterprise58%
    Buyer's Guide
    IBM SevOne Network Performance Management (NPM) vs. Rapid7 InsightOps
    April 2024
    Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. Rapid7 InsightOps and other solutions. Updated: April 2024.
    769,599 professionals have used our research since 2012.

    IBM SevOne Network Performance Management (NPM) is ranked 31st in Log Management with 52 reviews while Rapid7 InsightOps is ranked 36th in Log Management with 9 reviews. IBM SevOne Network Performance Management (NPM) is rated 8.6, while Rapid7 InsightOps is rated 8.8. The top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". On the other hand, the top reviewer of Rapid7 InsightOps writes "Useful search functionality, easy to use, and reliable". IBM SevOne Network Performance Management (NPM) is most compared with Instana Infrastructure Monitoring, LogicMonitor, SolarWinds Network Device Monitor, Splunk Enterprise Security and SolarWinds NPM, whereas Rapid7 InsightOps is most compared with Wazuh, Datadog, New Relic, Splunk Enterprise Security and Dynatrace. See our IBM SevOne Network Performance Management (NPM) vs. Rapid7 InsightOps report.

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    We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.