We performed a comparison between New Relic and Rapid7 InsightOps based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."It has helped us maintain a much higher uptime than we had previously."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"It is stable and scalable."
"The most valuable features are the dashboards and tracing."
"The most valuable feature is application monitoring."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"We can save logs as plain text."
"The ability to browse logs from multiple sources at the same time really speeds up root cause analysis."
"The most valuable feature of Rapid7 InsightOps is the search functionality."
"Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency."
"It has the ability to alert and track logs from different sources."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"The solution must provide better support for Azure Web Apps service."
"I haven't come across any features that are lacking."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"The deployment process could be improved."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"Rapid7 InsightOps could improve by making the search query better. There are times when the search query is broken and it does not find anything."
"There are a few things I would like to do with a few more complex queries which I am not able to do right now, because it is a SaaS solution."
"Since I used the beta, improvements are to be expected. The dashboard options could have been clearer, but I believe it is more a problem with the limited documentation available at the time."
"The solution takes a little bit of time when we load the website for the first time."
"Improvement is needed in the dashboard of InsightOps, especially for less technical users."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews while Rapid7 InsightOps is ranked 35th in Log Management with 9 reviews. New Relic is rated 8.6, while Rapid7 InsightOps is rated 8.8. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Rapid7 InsightOps writes "Useful search functionality, easy to use, and reliable". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas Rapid7 InsightOps is most compared with Wazuh, Datadog, Splunk Enterprise Security, Dynatrace and IBM Security QRadar.
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