We performed a comparison between Control-M and Redwood Software - Workload Automation Edition based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Control-M offers valuable features such as Managed File Transfer, credentials vault, integration capabilities, Role-Based Administration, file transfer integration, collaboration dashboard, scheduling, web interface, reporting, workload archiving, and forecasting. Redwood Software provides powerful job definitions, job importation, user authority restrictions, monitoring alerts, dashboards, error handling, task scheduling, system integration, user-friendly interface, real-time event monitoring, cloud automation, load balancing, memory management, and mobile notifications.
Control-M could benefit from improvements in microservices, API integration, reporting capabilities, and customization options. Redwood Software would benefit from improvements in reporting features, monitoring and alert service, user interface, and security standards.
Service and Support: Control-M's customer service and support have received both positive and negative feedback. Some customers appreciate the support team's promptness and expertise, while others believe there is room for improvement in terms of responsiveness and proactive assistance. Redwood Software's customer service and support have garnered predominantly positive reviews, with customers describing it as good and helpful.
Ease of Deployment: The setup process for Control-M was generally user-friendly and supported by informative guides and videos. Nevertheless, a few users encountered difficulties in converting jobs or dealing with database problems. Redwood Software was described as intricate and time-consuming. However, after completing the setup, it resulted in a smaller system footprint and facilitated easy upgrades.
Pricing: Control-M has a high setup cost, including expenses like infrastructure and salaries. This can be burdensome for smaller companies due to the pricing being based on the number of jobs or endpoints. Redwood Software has a more innovative pricing model that is based on job executions. This makes it cost-effective and advantageous for companies looking to explore new platforms.
ROI: The Control-M product offers advantages such as reduced expenses, enhanced task performance, stability, and efficient data handling. Users of Redwood have experienced time savings and improved job scheduling, resulting in a return on investment.
Comparison Results: The user reviews indicate that Control-M is the preferred product compared to Redwood. Users appreciate Control-M for its easy setup, consistent performance, useful features like Managed File Transfer and Role-Based Administration, and its ability to improve operational efficiency. Control-M stands out with its more extensive solution, greater automation, user-friendly interface, and the value it brings to organizations.
"Control-M has helped to improve our data transfers because it allows us to monitor the execution of the process. With other technologies, we cannot do that."
"The solution has the power to reduce resources, which is good for business. It is constantly updated to remain compatible with new technologies such as Amazon, Azure, and Google Cloud. It's very easy to take advantage of the compatibilities."
"Control-M provides us with a unified view, where we can easily define, orchestrate, and monitor all our application workflows and data pipelines. It also provides the ability to filter. So, if I don't want to see everything, I can also narrow it down or open ViewPoint. This is very important since we have thousands of jobs to monitor. If we did not have this ability, it would be very difficult to see what is going on."
"In the client, it provides a unified view for me. I can alter the view that I want to see jobs and conditions. This is nice to have. The fact that you can see everything in one space is very important, especially these days where everything is about data and monitoring as well as because we are working from home on a global basis. So, I can monitor jobs in real-time, along with any failures or anything that might be stuck. The real-time monitoring and the ability to see everything in one place is important for us because we operate 24/7."
"BIM is helpful because we do not miss any SLAs, as we get to know the issue well in advance. It is the topmost service that has helped us provide better solutions for the business."
"In Helix Control-M, we have the automation API that allows us to customize and do integrations easily in any script, such as Java or Python. It is all integrated within the integration API."
"If a job fails, that development team is notified right away, which improves reliability. Previously, it was on the operators to notify the developers that their job failed, erred, or aborted. Now, it's all automated."
"If they have ad hoc requirements, then they can theoretically schedule their own file transfers with the Self Service. We are trying to push as much work back to the customers or developers that have that requirement, because they prefer to help themselves, if possible. We try empowering them and enabling them through Control-M, especially for file transfers, because it is a much broader base of the business then just with batch scheduling. Typically, with SAP batch scheduling, it would work with dedicated teams. With file transfers, the entire business is involved. There are business users, end users, etc. It definitely needs to be as simple as possible and as managed as well as possible. They need to manage it themselves, if possible, because our team is not growing but the number of customers, applications, and jobs are growing. We need to hand back some of the responsibility to the customer for them to resolve and action it."
"The best feature I love about Redwood is the real-time event monitoring and alerting."
"Multi-platform scheduling makes it easier this way rather than accessing one platform at a time."
"There won't be a memory outage issue, as it uses its own server/ECC memory only."
"With automation in place, employees can focus on more strategic tasks that require human expertise, increasing overall productivity."
"Redwood RunMyJobs has been very useful for job scheduling and checking and monitoring jobs."
"By automating the job processes it has saved us a lot of time and resources."
"It saves us a lot of time and money by doing jobs automatically."
"Its monitoring and alerting features are what I found the most valuable."
"The performance could be better. Control-M Enterprise Manager tends to slow the system down even on a server with a six-core processor and 32 gigabytes RAM. The console is Java-based, so maybe OpenJDK 16 or 17 would be a performance improvement."
"Some of the features are not available. We were about to deploy the REST API, but we had some challenges. We had to use a third-party application. So, it should be improved in terms of integrating REST API jobs. That was something that was lacking. The customer was not that happy in terms of getting the desired output. So, we had to use a third-party application called Hangfire. We would like to have more videos on REST API integration, and we would like to have easy integration with the Control-M application through the REST API."
"The reporting tool still needs a lot of improvement. It was supposed to get better with the upgrade, and it really didn't get better. It needs help, because it's such a useful thing to have. It needs to be more powerful and easier to use."
"Finding documentation on the website can be a bit confusing."
"The MFT applications should have more functionality and flexibility within that tool. Having more flexibility with that tool for handling the one to many or many to one concept. Like being able to take data from one source and push it to many locations or pull data from many locations and bring it back into a single source. That's why we still use our TPS program for the file transfers just because we don't have some of those capabilities available to us within MFT."
"The stability could be improved. I ran into an issue with a recent Control-M patch. The environment would become unstable if security ports were scanned. This is an area they need to improve on, but ultimately it's a relatively small improvement."
"Sometimes, with technical support, they will take feedback, but you don't know where that feedback goes or if it proceeds along in the thought process."
"The initial setup was complex, because I wasn't used to it."
"The job log has a size limit."
"The user interface of Redwood can be improved a bit to make it more user-friendly and interesting."
"Customer support should be enhanced so that we can automatically raise tickets and incidents in customer service."
"It lacks some of the common reporting features. I'm a bit surprised that there aren't some standard reports to be able to extract any data on usage. They've described to us that customers have different reporting needs, so they let them develop those, but reporting is a common need. It would be helpful to have it as part of the solution."
"It has limited reporting features; some basic reporting features are missing."
"The documentation for this product is limited, which can be improved in the future."
"It would be nice if Redwood RunMyJobs could work on different systems."
"The reports are downloaded in .CAR file format, which makes it difficult to convert to an Excel file."
Control-M is ranked 1st in Workload Automation with 110 reviews while Redwood RunMyJobs is ranked 3rd in Workload Automation with 30 reviews. Control-M is rated 8.8, while Redwood RunMyJobs is rated 9.6. The top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". On the other hand, the top reviewer of Redwood RunMyJobs writes "Simple to use, increases CPU speed, and reduces the cost of machine time". Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, Rocket Zena, ESP Workload Automation Intelligence and Red Hat Ansible Automation Platform, whereas Redwood RunMyJobs is most compared with Stonebranch, Tidal by Redwood, AutoSys Workload Automation, Automic Automation Intelligence and ActiveBatch by Redwood. See our Control-M vs. Redwood RunMyJobs report.
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