We performed a comparison between Redwood Software - Workload Automation Edition and Tidal Automation based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Redwood Software - Workload Automation Edition is praised for its strong job definition capabilities, providing users with a wide range of options for constructing jobs. Tidal Automation is highly regarded for its exceptional job scheduling capabilities. Additionally, Tidal Automation offers a single pane of glass interface that makes it easier for users to manage and monitor workloads.
The users mentioned areas of improvement for Redwood including reporting features, monitoring and alert service, user interface, machine learning capabilities, and customer support. Tidal could benefit from improvements in the graphical user interface, pricing model, user interface intuitiveness, cloud/hybrid solution, reporting capabilities, and integration options.
Service and Support: Customers have generally positive experiences with Redwood Software's customer service, although there is potential for improvement. Tidal Automation's customer service receives high praise for being responsive, knowledgeable, and exceeding expectations. However, some customers mention that lower-priority items may occasionally be overlooked.
Ease of Deployment: The setup process for Redwood was difficult and took a lot of time, while Tidal Automation had a simple and straightforward setup. Redwood needed training for multiple teams and dealing with a decentralized structure, whereas Tidal only needed a few servers and a database. Redwood received mixed feedback on ease of understanding, while Tidal had useful documentation.
Pricing: Redwood Software has a higher setup cost compared to Tidal Automation. However, users find it worth the expense because of its valuable features and user framework. Redwood's pricing is notably lower than Control-M and UC4. Tidal Automation offers fair and predictable pricing, delivering good value in terms of functionality and support.
ROI: Redwood Software does not provide specific metrics on ROI. Tidal Automation has shown to bring cost savings, increased efficiency, and productivity for customers. Tidal Automation also offers reduced manual work, improved risk management, and integration capabilities.
Comparison Results: Redwood Software - Workload Automation Edition outperforms Tidal Automation. Redwood Software offers more advanced features, including robust job definition and building capabilities, error-handling capabilities, and integration with diverse systems.
"We can achieve anything that anything that we would like to do. In SAP, it's not generally possible with just with SAP. So we have solution manager as an option, but run by job."
"It's a very powerful tool. It has a lot of flexibility for how you can define jobs and build them. There are different ways in which you can construct jobs depending on your specific needs and requirements."
"The automated alert response is very useful for long-running and failed jobs during off-business hours."
"Redwood is more flexible and we can schedule the tasks based on different time zones."
"It is very easy and easy to use, and minimal supervision is required to run it."
"Redwood is of value to our organization due to of its ease of use and the ability to automate and orchestrate any platform that we utilize today."
"With automation in place, employees can focus on more strategic tasks that require human expertise, increasing overall productivity."
"Its monitoring and alerting features are what I found the most valuable."
"The feature that I find to be valuable, as I'm working with other folks, is the ability to cross-schedule across platforms, and the flexibility that comes with that."
"The best feature is that it allows task scheduling based on particular occurrences, like the receipt of files, database updates, or system notifications."
"With other tools, you do not have the ability to schedule jobs on their own. You need to create a group and then assign everything to that group. Only then will the job be able to execute. In Tidal, you can schedule a single job and there is no need to create a group. That's what I like the most."
"Tidal Automation software provides real-time monitoring and alerts, allowing users to track job progress and identify potential issues before they cause delays or errors."
"Tidal helps administrators and users to see the information that is relevant to them in that single pane of glass. They can see jobs running, they can see job history, and they can see job progression. If you look at alternatives like Airflow and clouds, you'd have to design your own UI to monitor the progress of the different jobs that you've created in Airflow. So Tidal is huge for us."
"It's the most efficient tool in doing repetitive tasks and saves a lot of time with minimum possibility of error."
"The thing that I like the most is the reliability of the engine. The actual scheduling part of the product is pretty much flawless, but the stability of the product is what I find to be reassuring."
"Tidal integrates with other third-party systems, which makes it easy to connect and exchange data."
"The product can improve customer service."
"The addition of machine learning capabilities could help Redwood Workload Automation Software better predict job and workflow performance, detect anomalies, and optimize operations based on historical data."
"Redwood RunMyJobs should add more good features."
"Redwood Software has a high price tag, especially for small and medium-sized businesses that might not have the funds to engage in a complete automation system."
"It would be nice if Redwood RunMyJobs could work on different systems."
"It lacks some of the common reporting features. I'm a bit surprised that there aren't some standard reports to be able to extract any data on usage. They've described to us that customers have different reporting needs, so they let them develop those, but reporting is a common need. It would be helpful to have it as part of the solution."
"Adding machine learning and AI capabilities would enable Redwood to automate more complex business processes and tasks."
"Redwood automation software could be made more user-friendly and intuitive, making chores and automation processes easier for users to complete."
"The biggest improvement they need to work on is doing better QA checks before they release new patches and service packs. We do find that you can't trust getting the new product right away, as they have to get some bug fixes out. They do tend to have some bugs in the first iteration."
"For the most part, the drill-down and the logging are really good. But if we take an Informatica job, for example: We have the ability, and the operators have the ability, to actually drill down and see, at a session level, where the failure is. There is, unfortunately, no way to extract that into an actual output email or failure email. It's not that that information is not available, but extracting it into an email would be a nice-to-have."
"Their software installation and update process could use some improvements. I'm pretty sure they're working on that, but that's definitely an area where it could be streamlined a lot. There's still a lot of manual work that you have to do with the schedule when you deploy masters or do the agents."
"It takes a lot of time to learn the product. I have admins and developers who are working on the products for the last three to four years and still don't know all the functionalities. Tidal has really great things about it, but people are focused on their day-to-day job and the solution is not intuitive."
"The drill-down into details using the Graphical Views feature is a bit difficult and not that helpful. If you want to go into the details, you have to go to the Job Activity. Graphical Views is not that easy for getting that kind of information."
"There are several improvement points that our team has provided to the vendor."
"The job failure alerts can be updated with more details for better troubleshooting."
"Setting up the initial product was a little hard."
Redwood RunMyJobs is ranked 3rd in Workload Automation with 30 reviews while Tidal by Redwood is ranked 2nd in Workload Automation with 37 reviews. Redwood RunMyJobs is rated 9.6, while Tidal by Redwood is rated 9.0. The top reviewer of Redwood RunMyJobs writes "Simple to use, increases CPU speed, and reduces the cost of machine time". On the other hand, the top reviewer of Tidal by Redwood writes "Great visibility with a single pane of glass and a low learning curve". Redwood RunMyJobs is most compared with Control-M, Stonebranch, AutoSys Workload Automation, Automic Automation Intelligence and ActiveBatch by Redwood, whereas Tidal by Redwood is most compared with Control-M, AutoSys Workload Automation, IBM Workload Automation, ActiveBatch by Redwood and Rocket Zeke. See our Redwood RunMyJobs vs. Tidal by Redwood report.
See our list of best Workload Automation vendors.
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