We compared SentinelOne Singularity Complete and ZoneAlarm based on users' reviews in six categories. We reviewed all of the data and you can find the conclusion below.
Features: SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. ZoneAlarm users said the solution is user-friendly and offers comprehensive protection against various threats, including advanced firewall capabilities.
Room for Improvement: SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. ZoneAlarm users would like to see clearer documentation and improved integration with Check Point’s centralization solution.
Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Some users said that ZoneAlarm's customer assistance could be improved.
Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. ZoneAlarm had a simple and fast setup.
Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. ZoneAlarm's pricing is considered competitive.
ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements. ZoneAlarm offers a positive ROI through security improvements.
Comparison Results: SentinelOne Singularity Complete is considered a comprehensive, dependable solution with advanced features, such as the ability to reverse ransomware encryption. Users also praised its painless setup process and responsive customer support. At the same time, Singularity Complete received mixed reviews for pricing. Users also asked for better reporting and AI/ML capabilities. ZoneAlarm provides comprehensive security measures, easy deployment, and advanced threat technologies. However, it needs better documentation and support.
"The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring."
"Sentinel One has improved our organization by protecting the environment we are working in."
"I really like deep visibility. Deep visibility is one of the coolest features of almost any tool that we use. The breadth of data that is collected there is valuable, and it gives us the ability to search back through literally tons of data going back a specific period of time."
"It seamlessly integrates with other solutions, providing a high level of compatibility and effectiveness."
"All of the features are valuable. The way that it integrates into management with fault correction capabilities over is especially valuable. Any of the full gamut of the features that it provides are useful to us."
"It has helped to reduce our organizational risks."
"The most valuable features of SentinelOne are the lateral movement and the use of the Active Directory."
"Device control and network control are valuable."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
"It is quick and easy to configure."
"The solution maintains reasonable scalability."
"Personally, I find the Game Mode of the Firewall very useful."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
"It gives us security for the users' mobiles and ends up protecting us in a significant way."
"The phone access scan stands out as the most valuable feature for me."
"The solution really focused on giving more security than an antivirus."
"There should be more integration models with different security operations tools or soft tools."
"SentinelOne's customer service has room for improvement."
"One way to improve and get additional benefits would be for SentinelOne to host the updated installer files for us, rather than us having to download and host them ourselves."
"They could add “right click>scan” where most users were trained to do so in handling flash drives."
"They can improve the administrative interface. They can make it more user-friendly."
"The MDM functionality and maturity still need improvement."
"SentinelOne is making a lot of moves to acquire various companies, but the roadmap isn't clear, and it is still uncertain how the new acquisitions will integrate. For example, SentinelOne recently acquired a mobile security solution, but there is no real integration between the platforms."
"We need to analyze the threats and make decisions based on that, so the analytics could be better at analyzing exactly where the threats are coming from."
"We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
"The support is not always so effective."
"Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy."
"Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features."
"They need to update and improve the features available for Mac."
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SentinelOne Singularity Complete is ranked 2nd in Anti-Malware Tools with 176 reviews while ZoneAlarm is ranked 15th in Anti-Malware Tools with 11 reviews. SentinelOne Singularity Complete is rated 8.8, while ZoneAlarm is rated 8.2. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of ZoneAlarm writes "A highly stable solution that protects computers from viruses, spyware, and hackers". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR), whereas ZoneAlarm is most compared with Microsoft Defender for Endpoint, Check Point Harmony Endpoint, Malwarebytes, F-Secure Total and Bitdefender GravityZone EDR. See our SentinelOne Singularity Complete vs. ZoneAlarm report.
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