We performed a comparison between Jamf Connect and Symantec Endpoint Protection Mobile based on real PeerSpot user reviews.
Find out what your peers are saying about Zscaler, Palo Alto Networks, Cisco and others in ZTNA as a Service."It's connection with Azure is the most valuable. It is easy to deploy and connect."
"The tool supports different types of authentication. It also integrates seamlessly if you are using other Jamf products."
"It's a good and stable tool, so you should use it if you have a need."
"Jamf Connect is an identity provider, and once you log in, you will have all the device's access."
"The most valuable feature is the synchronization of passwords with a local password, which works well."
"The solution is scalable."
"Jamf Connect is a pretty simple and straightforward tool overall."
"The most valuable feature is ease of access. It's convenient to do things like resetting passwords. Previously, users were bound to their domain. We had to bind the user to the domain and log them in through the AD. Now, using Jamf Connect, we don't face any of these challenges. Resetting passwords is hassle-free so we can regularly rotate passwords according to best practices."
"The most valuable feature is to be able to power up a device and wipe the data remotely."
"The user interface is good. Managing and monitoring tools are also good."
"One of the features I found very nice in Symantec Endpoint Protection Mobile is that it's good at scanning and fixing issues on its own. The solution is very good at finding a lot of applications and notifying you about systems that have issues. Symantec Endpoint Protection Mobile can run headless without having to report back which I found very nice about it. I also like that the solution would create alerts when a certain amount of time lapsed for systems, and it would recommend going through and scanning the systems. As an actual endpoint protection product, Symantec Endpoint Protection Mobile is good."
"Your endpoint protection depends on the signature piece, so it's mainly for virus and malware protection, as well as also to control devices and applications."
"The biggest advantage it has is the VPN product that is incorporated into the solution."
"Integration is good. You can integrate them with an off-brand endpoint solution. It has quite a few integration features you can use."
"Symantec Endpoint Protection Mobile is very easy to deploy, and it is really easy to set up the policies."
"We have faced issues with the product's configuration. If we use the tool with other business manager solutions, then there is the issue of naming conventions. The tool needs to be careful with newer updates so that it doesn't break any of the existing configurations."
"Overall, there is a lack of consistent experience sometimes with some of their features."
"The solution's UI could be more user-friendly for the setup process."
"Jamf Connect is beginning to implement Multi-Factor Authentication for offline authentication, but the setup documentation is insufficient."
"The solution needs to improve its licensing."
"The solution’s technical support is bad and should be improved."
"The configuration could be faster."
"When a Mac is joined to Azure, the generic Pro console in the MDM should accurately display the Mac as joined to Azure in the inventory section. Currently, it shows "no domain account found," which can be misleading."
"Having better, real-time support would be an improvement over having to send an email."
"The price is too expensive for the Egyptian market here. Compared to other products or the other competition here in the local market, they need to be more competitive cost-wise."
"I'm not sure if there's anything lacking; I personally don't use the solution too much, so I'd have to look at it a bit and do some more research. I'm more on the operation side of things."
"When there is an attack attempt on mobile, there doesn't seem to be much of a notification."
"It would be nice to have more flexibility regarding deployment."
"For a lot of the issues my team experienced from Symantec Endpoint Protection Mobile, Symantec said that getting the issues resolved would mean going through the partner that sold the product and creating an incident report to get the team to work on the actual company environment. A lot of the problems my team has been having from Symantec Endpoint Protection Mobile were associated with Outlook for endpoint users who were being locked out of the Outlook application. Another area for improvement in Symantec Endpoint Protection Mobile is its central web hub, where you're supposed to be able to update all of the endpoints because it wasn't reaching the endpoints. For example, even if the central web hub was able to see the endpoints and do the required scans, whenever you'd go to do a policy change, the policy change wouldn't propagate down to the endpoints. The central web hub allows you to monitor all of your endpoints and allows you to choose actions you'd want to do to each of the endpoints such as pushing down on updates or scanning the system. The problem my team usually gets is that majority of the time, whenever my team would do policy updates, the updates won't propagate down to the users, so it was very inconsistent. Needing to manually go through and scan systems is also an area for improvement in Symantec Endpoint Protection Mobile. Currently, there's no way to automate its scanning process. A lot of the other issues started appearing in Symantec Endpoint Protection Mobile during situations when people wanted to customize different applications. Symantec doesn't like people doing a lot of customizations. For example, the main problem in my company is users losing access to Outlook, but then my team discovered that there was a specific policy set that you could disable, and it would fix a lot of the Outlook issues. However, when you'd go to change that policy set and attach that to a user to overwrite policies on the user side, it just wouldn't do anything for that user. It wouldn't even show that the policy was updated, so this is what needs to be improved in Symantec Endpoint Protection Mobile."
"Application and device control needs to be improved. We also need to enhance login features for management to have good visibility of the events."
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Jamf Connect is ranked 8th in ZTNA as a Service with 10 reviews while Symantec Endpoint Protection Mobile is ranked 5th in Mobile Threat Defense with 7 reviews. Jamf Connect is rated 9.4, while Symantec Endpoint Protection Mobile is rated 7.2. The top reviewer of Jamf Connect writes "Enhances user convenience by streamlining login processes". On the other hand, the top reviewer of Symantec Endpoint Protection Mobile writes "An easy-to-deploy solution for mobile devices that has high stability and scalability". Jamf Connect is most compared with Zscaler Zero Trust Exchange, Prisma Access by Palo Alto Networks, VMware Workspace ONE, Netskope Private Access and Microsoft Intune, whereas Symantec Endpoint Protection Mobile is most compared with VMware Workspace ONE, Check Point Harmony Mobile, Lookout and Prisma Access by Palo Alto Networks.
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