We performed a comparison between Steelhead and Symantec Proxy based on real PeerSpot user reviews.
Find out in this report how the two WAN Optimization solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very easy to install the solution."
"TCP optimization... caches a particular TCP connection and the next time a user uses that connection he will reach the destination easily."
"The compression of Riverbed is very powerful. It can also handle large quantities of traffic."
"The most valuable feature of Steelhead is its optimization capabilities."
"The connectivity to speed is the valuable feature."
"SteelHead works from the application. I use it to optimize traffic from Amazon. It is mainly used for customers who need to increase the traffic to 33K. For other users, it has been more of an operation."
"Steelhead is stable, and it can even help you avoid service interruption in the event of a power outage. If your hardware fails, technical support will replace your device quickly."
"Scalable data referencing is a great feature."
"The developer's assistance is valuable, enabling seamless integration which allows for a comprehensive view of categories, even if not certified by the link."
"The initial setup of Symantec Proxy is easy."
"It is easy to use, and it is stable and scalable. You don't need a large team for deployment and maintenance."
"It enables us to manage bandwidth for users based on their privilege levels. For example, if a user wants to use a certain application or resource, we can provide access based on their privileges."
"The CPL code is the best feature of the solution."
"What I found most valuable in Symantec Proxy is that it doesn't have any limitations. It also has a simple configuration, with only one window pane, unlike Zscaler, which has multiple window panes. Deploying the agent is also more straightforward in Symantec Proxy."
"We can address and rectify issues promptly, resulting in consistently positive outcomes."
"The solution is scalable."
"The solution needs to have alert notifications."
"Application response time and network performance could be improved."
"Steelhead's handling of encrypted traffic could be improved because it requires some complex configuration to optimize encrypted traffic, especially when working with Microsoft protocols for mail servers and VPN services"
"If we load a primary firewall, the secondary firewall usually handles all the active connections, but in Riverbed, this isn't the case. We lose all the active connections at the moment of failure."
"The product should offer more integration capabilities."
"I would like to see improvement in the solution’s configuration and protocol aspects. We have got some configurations that are not set. I would also like to simplify the call detection of some protocols."
"One area for improvement is related to monitoring and visibility."
"The application response time of the solution can be improved."
"Marketing needs improvement in Symantec Proxy, as it needs to catch up in sales here in the Asia Pacific region. Symantec Proxy licensing renewal also needs improvement."
"The initial setup is actually quite complex to install because our users don't have admin rights on the boxes and there's no remote install option by an administrator."
"The traffic filtering could improve. Our firewall traffic is limited. Additionally, it would be helpful if there was a dashboard and reporting feature."
"Improvements in log availability would greatly enhance its overall effectiveness."
"Support response time and case resolution could be improved."
"Activating the SSL inspection is one of the challenges. We are currently moving to the O365 cloud, and one of the challenges is the performance when all of our users are connected to O365 by a proxy."
"The tool’s reporting features must be improved."
"The deployment is quite difficult."
Steelhead is ranked 4th in WAN Optimization with 22 reviews while Symantec Proxy is ranked 15th in Secure Web Gateways (SWG) with 18 reviews. Steelhead is rated 8.2, while Symantec Proxy is rated 7.2. The top reviewer of Steelhead writes "Exceptionally stable and reliable but costly". On the other hand, the top reviewer of Symantec Proxy writes "A user-friendly solution with good technical support". Steelhead is most compared with Fortinet FortiGate, Aruba EdgeConnect SD-WAN Platform, WAAS, Citrix SD-WAN and Noction IRP, whereas Symantec Proxy is most compared with Forcepoint Secure Web Gateway, Skyhigh Security, Netskope Next Gen Secure Web Gateway, McAfee Web Gateway Cloud Service and Zscaler Internet Access. See our Steelhead vs. Symantec Proxy report.
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