"The most important thing for us is that it is very easy to use, as well as the availability of it in our support centers."
"We can track the incidents, we can track the changes, we can track the assets from cradle to grave and give some kind of accounting as they get older."
"The most valuable feature of Symantec Client Management Suite is the ease of client management and agent installation."
"Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."
"We can impose cybersecurity requirements."
"The product enables us to access our internal applications from anywhere in the world."
"The product has fully automated features that help people do tasks easily."
"I found the initial setup to be easy."
"Among the most important improvements is the ability to set up different groups with different deployment policies."
"I would rate the stability as eight out of ten."
"People who want to adopt this solution may be thinking about it from the end-user's perspective, but this solution is also very friendly for the people who manage it. It's administration-friendly."
"Symantec Client Management Suite can improve by adding more network devices."
"The technical support is in need of improvement."
"Some parts are working okay, some of the other components aren't. Workflow isn't working properly. Different people accepting changes and being able to close it has some issues. Putting hot fixes and installing it usually breaks the system."
"There could be ease of integration within the environment. I didn't have any issues when using it, but the integration part was a bit difficult for the other team."
"The mobile device repository is somewhat difficult to manage with a large user base."
"It's not accurate enough when it comes to sending items to end-users."
"Cost of licensing is quite high."
"This product makes use of SAML across the board, which has seven known security flaws. It would be good if the company created a way to protect against SAML flaws. One way would be to integrate a firewall server or an endpoint out in the cloud with which you could establish trust. If you knew nothing about SAML and you did some Google searches about what SAML is, what are the flaws, and what are the known vulnerabilities, eventually, you'll find that there are seven flaws. There are two methods that you can use to solve those seven problems. They essentially involve putting a firewall or putting rules, such as access controls, so that anybody in the world can't just come in, authenticate, and either be a good guy or be someone trying to knock on my door and get into my house. If I could eliminate that, it would be awesome."
"From an improvement perspective, there is a need for discounts to be offered by the solution since it is something that any organization can expect from the product."
"There are other solutions that might be better for certain use cases. This is not an all-purpose solution."
"The setup was very difficult. It was not as easy as I had expected."
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Symantec Client Management Suite is ranked 2nd in Client Desktop Management with 3 reviews while VMware Workspace ONE is ranked 2nd in UEM (Unified Endpoint Management) with 82 reviews. Symantec Client Management Suite is rated 8.0, while VMware Workspace ONE is rated 8.2. The top reviewer of Symantec Client Management Suite writes "Knowledgeable support, easy client management, and straightforward agent installation". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". Symantec Client Management Suite is most compared with Microsoft Intune, Microsoft Configuration Manager and ManageEngine Endpoint Central, whereas VMware Workspace ONE is most compared with Microsoft Intune, VMware Horizon, Jamf Pro, SOTI MobiControl and ManageEngine Endpoint Central.
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