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Secure USB has allowed us to secure USB ports on our PCs, thus improving our PSN compliance. The main selling point is that it's centralized. We can easily control which system should have access to what and we’re also able to produce a... more»
I no longer have to use a dedicated WSUS server, everything is properly scheduled including the ability to get reports via e-mail. Everything is administered using a web interface. It’s an all-in-one solution not just for patches but for... more»
I would like the deployment window time to be reduced as it currently requires a minimum of three hours. The automated patch deployment should stick to its own schedule. The web interface is sometimes confusing and requires improvement,... more»
The automation control over scheduling server patching along with the ability to automate the reboot time has been critical. This process isn't straightforward, but after figuring out the requirements staggering reboots is an easy process to... more»
The way patches are pushed out and applied can use a little work as it appears the patches are pushed out and just force applied as a group, as opposed to a specific registry pattern. Not too often, but this causes servers lockup or fail... more»
Senior IT Manager at a tech vendor with 1,001-5,000 employees
Jul 15 2017
What do you think of ManageEngine Desktop Central?
What is valuable for us is the ability to manage Windows OS, Mac OS, and Linux OS on a single console. This also includes push applications, patches, and configurations on all three platforms.
• Improvements to My Organization
We are able to manage all user operating systems on a single console.
• Room for Improvement
Management of Mac OS X, Linux OS, and encryption. We would like this to be on par with how Windows OS is managed. Also, the reporting feature could be more flexible.
• Use of Solution
We have been using the solution for three years.
• Stability Issues
We had an issue with the reporting feature, but other than this, it's pretty robust.
• Scalability Issues
We did not encounter any issues with scalability.
• Customer Service...
We have almost 2500 computers inside our private network. Managing those computers from a single console meant a dream come true for us. Besides this, central patch management and detailed reporting, especially active directory or inventory... more»
Reporting should be customizable. Although there is already a scope of customized reporting, there should be some other option. Besides for that, for inventory management, this software takes data from active directory’s database. Sometimes... more»