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Client Desktop Management Reviews

Read reviews of Client Desktop Management that are trending in the IT Central Station community:
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Real User
ICT Support Analyst & SNN/LLPG officer at a local government with 501-1,000 employees
Apr 18 2017

What is most valuable?

Secure USB has allowed us to secure USB ports on our PCs, thus improving our PSN compliance. The main selling point is that it's centralized. We can easily control which system should have access to what and we’re also able to produce a... more»

How has it helped my organization?

I no longer have to use a dedicated WSUS server, everything is properly scheduled including the ability to get reports via e-mail. Everything is administered using a web interface. It’s an all-in-one solution not just for patches but for... more»

What needs improvement?

I would like the deployment window time to be reduced as it currently requires a minimum of three hours. The automated patch deployment should stick to its own schedule. The web interface is sometimes confusing and requires improvement,... more»
Real User
IT Operations and Infrastructure Manager with 1-10 employees
Apr 29 2018

What is most valuable?

* Asset Management * Incident Management * Trying to use the Patch Management function as well Those are some of the important components.

How has it helped my organization?

We can track the incidents, we can track the changes, we can track the assets from cradle to grave and give some kind of accounting as they get older.

What needs improvement?

Some parts are working okay, some of the other components aren't. Workflow isn't working properly. Different people accepting changes and being able to close it has some issues. Putting in hot fixes and installing it usually breaks the... more»

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Real User
Senior IT Manager with 1,001-5,000 employees
Jul 15 2017

What do you think of ManageEngine Desktop Central?

Valuable Features What is valuable for us is the ability to manage Windows OS, Mac OS, and Linux OS on a single console. This also includes push applications, patches, and configurations on all three platforms. • Improvements to My Organization We are able to manage all user operating systems on a single console. • Room for Improvement Management of Mac OS X, Linux OS, and encryption. We would like this to be on par with how Windows OS is managed. Also, the reporting feature could be more flexible. • Use of Solution We have been using the solution for three years. • Stability Issues We had an issue with the reporting feature, but other than this, it's pretty robust. • Scalability Issues We did not encounter any issues with scalability. • Customer Service...
Real User
Systems Administrator at a financial services firm with 1,001-5,000 employees
Jul 13 2017

What is most valuable?

Desktop Management and various reporting features.

How has it helped my organization?

We have almost 2500 computers inside our private network. Managing those computers from a single console meant a dream come true for us. Besides this, central patch management and detailed reporting, especially active directory or inventory... more»

What needs improvement?

Reporting should be customizable. Although there is already a scope of customized reporting, there should be some other option. Besides for that, for inventory management, this software takes data from active directory’s database. Sometimes... more»

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