Symantec ServiceDesk [EOL] vs Vision Helpdesk comparison

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100% willing to recommend
Vision Helpdesk Logo
165 views|94 comparisons
100% willing to recommend
Executive Summary

We performed a comparison between Symantec ServiceDesk [EOL] and Vision Helpdesk based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software.
To learn more, read our detailed Help Desk Software Report (Updated: April 2024).
768,740 professionals have used our research since 2012.
Featured Review
Ranking
Unranked
In Help Desk Software
38th
out of 59 in Help Desk Software
Views
165
Comparisons
94
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Help Desk Software
April 2024
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
768,740 professionals have used our research since 2012.
Comparisons
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Overview

Symantec ServiceDesk is an automated incident response and problem resolution solution for quick, effective remediation of end user incidents, systemic problems and essential managed changes.

Vision Helpdesk offers top-rated Customer Service Software tools: Help Desk Software, Multi-Company Help Desk, ITSM Service Desk Software & Live Chat Software. 

Vision Helpdesk is ITIL/ ITSM Complaint PINKVerify Certified - Highly Secure, Reliable, and Scalable. 

All products are available in SaaS and On-Premises versions. Trusted by 20000+ Companies since 2005 and Ranked as Top Customer Service Software's on various review websites.

Sample Customers
Information Not Available
Riva Tech, StratospherIQ Data Systems, Suprag AG, Thomas Cook, TNM Software, Transition Systems Asia, Uptime Solutions, Volodi, Zakupka, Zen3, Zygote Complete Property Management, Rovia, NAS Insurance Services, FederalBank, InvestIndia, StartupIndia,BankofKigali
Buyer's Guide
Help Desk Software
April 2024
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
768,740 professionals have used our research since 2012.

Symantec ServiceDesk [EOL] doesn't meet the minimum requirements to be ranked in Help Desk Software while Vision Helpdesk is ranked 38th in Help Desk Software. Symantec ServiceDesk [EOL] is rated 8.0, while Vision Helpdesk is rated 10.0. The top reviewer of Symantec ServiceDesk [EOL] writes "Intuitive design, well integrated, and reliable". On the other hand, the top reviewer of Vision Helpdesk writes "The ​multi-company satellite help desk feature to manage our ticketing system for multiple domains is valuable for us". Symantec ServiceDesk [EOL] is most compared with , whereas Vision Helpdesk is most compared with BeyondTrust Remote Support and ServiceNow.

See our list of best Help Desk Software vendors.

We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.