Haresh ThevathasanSenior Business Systems Analyst - Enterprise Methodology and Process Program Manager at Judicial Council of California
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The mandatory minimum is US$ 20,000 for licensing."
"The licenses are expensive."
"The setup cost is high compared to others, especially when the scope is not fixed."
"I am from Brazil. For Latin American markets, ServiceNow is very expensive as compared to other vendors, such as VMware."
"$230 per user."
"It is very expensive because it is a big organization. You have to pay for additional things."
"ServiceNow tends to be a little bit more expensive as compared to BMC Helix ITSM."
"There are licensing fees."
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Now, with the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.(TM)
ServiceNow is ranked 1st in Help Desk Software with 34 reviews while Vision Helpdesk is ranked 43rd in Help Desk Software. ServiceNow is rated 8.0, while Vision Helpdesk is rated 0.0. The top reviewer of ServiceNow writes "Good automatic workflows, excellent technical support, and has the capability to scale". On the other hand, ServiceNow is most compared with BMC Helix ITSM, Pega BPM, Appian, JIRA Service Desk and PagerDuty, whereas Vision Helpdesk is most compared with .
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