We performed a comparison between Trend Micro Email Security and Webroot Advanced Email Encryption powered by Zix based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."The product is not resource-intensive."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"Since we have started using the solution, there have been fewer compromises."
"The good part is that you don't have to configure it, which is very convenient."
"The basic features are okay and I'm satisfied with the Defender."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The interface is really good."
"The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient."
"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."
"It is mostly stable."
"The most valuable features of the solution are spam protection and email continuity."
"The best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon."
"The solution's initial setup process was easy since it was deployed on the cloud."
"The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution."
"They do a better job of determining what's real and what's not than most of the other solutions we have tried, and it's been very painless to use."
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"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"The GUI is sometimes slow to fetch the device report and could be improved."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"The phishing and spam filters could use some improvement."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"The product must provide better malware detection."
"The patch management could improve in Trend Micro Email Security."
"The tool's dashboard is old."
"The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration."
"They need to adjust the spam filtering and make it stronger."
"Trend Micro Email Security should introduce new features, improvements, and updates which are cost-effective and easy to deploy."
"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."
"The send box needs improvement to match other products."
"The enterprise security feature needs improvement."
"They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent."
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Earn 20 points
Trend Micro Email Security is ranked 8th in Email Security with 22 reviews while Webroot Advanced Email Encryption powered by Zix is ranked 14th in Secure Email Gateway (SEG). Trend Micro Email Security is rated 8.0, while Webroot Advanced Email Encryption powered by Zix is rated 7.0. The top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". On the other hand, the top reviewer of Webroot Advanced Email Encryption powered by Zix writes "Inexpensive, with good email security, but the technical support could be improved". Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro InterScan Messaging Security and Barracuda Email Security Gateway, whereas Webroot Advanced Email Encryption powered by Zix is most compared with Proofpoint Email Protection, Microsoft Exchange Online Protection (EOP) and Barracuda Email Security Gateway.
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