Compare Tryviumdesk vs. Zendesk Chat

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Tryviumdesk Logo
8 views|1 comparisons
Zendesk Chat Logo
6 views|4 comparisons
Ranking
21st
out of 26 in Live Chat
Views
8
Comparisons
1
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
18th
out of 26 in Live Chat
Views
6
Comparisons
4
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
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Overview

Tryvium Desk an Enterprise collaboration platform fueled with AI chatbots, to transcend difficulty in automating certain IT operations and providing most comprehensive customer experience & services. To go beyond traditional customer services and to expand the voice of the customer, Tryvium integrates MS Teams with markets leading ITSM tools empowering agent’s console with 360-degree view of customer profile and along with their previous ticket history. Tryvium adds value to MS Teams by including features such as a multi-level Visual IVR, Skill groups, Intelligent Routing, Pre-set Business Hours, Holidays, Real Time Translation etc. It also enables you to automate repetitive tasks using a chatbot. Leveraging Tryvium desk helps customers to engage and connect with the qualified support executive where they provide superior customer services based on the previous ticket history. A real-time dashboard helps supervisors understand contact center metrics, manage bots, manager users/agents and also comes with a rich analytical engine and reports for that number crunching.

Live chat and messaging create a personal connection with customers looking for support. It’s a fast and effective way to offer help—without interrupting their experience.

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Learn more about Tryviumdesk
Learn more about Zendesk Chat
Sample Customers
Kimberly-ClarkMailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Tryviumdesk is ranked 21st in Live Chat while Zendesk Chat is ranked 18th in Live Chat. Tryviumdesk is rated 0.0, while Zendesk Chat is rated 0.0. On the other hand, Tryviumdesk is most compared with , whereas Zendesk Chat is most compared with .

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We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.